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Room type Options Nightly price Book
Triple Room
21 square metres
1 Queen Bed and 1 Twin Bed 3 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Other room types
Double Room (Interior)
12 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Twin Room
12 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double Room
18 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Double Room, 1 Double Bed
15 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Comfortable hostal, walk to Plaza Mayor

Popular property highlights

Free WiFi

With a stay at BYPILLOW The Citadel in Madrid (Madrid Centro), you'll be steps from San Miguel Market and 4 minutes by foot from Plaza Mayor. This hostal is 0.2 mi (0.4 km) from Royal Palace of Madrid and 0.4 mi (0.7 km) from Puerta del Sol.

Make yourself at home in one of the 10 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include desks, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Total number of rooms - 10
  • Number of floors - 1
  • Airport transport (surcharge)
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Free WiFi
  • Wheelchair accessible: No

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Room Amenities

BYPILLOW The Citadel offers 10 air-conditioned accommodations with hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. This Madrid hostal provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • Desk
  • Shower only
  • Flat-panel TV
  • Free WiFi
  • TV size (measurement) inch
  • Free cots/infant beds
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at 10:00 PM

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa and Mastercard. Cash is not accepted. Contactless check-out is available.

No rollaway/extra beds available

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 2:00 PM

Front desk closes daily at 10:00 PM

Debit cards not accepted

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

gap period enforced between guest stays 24 hours

Property confirms they are implementing guest safety measures

Contactless check-out is available

Fees

Optional extras

  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Citadel Pillow Hostel Madrid
  • Citadel Pillow Hostel
  • Citadel Pillow Madrid
  • Citadel Pillow
  • Citadel Pillow Hostal Madrid
  • Citadel Pillow Hostal
  • The Citadel by Pillow
  • BYPILLOW The Citadel Hostal
  • BYPILLOW The Citadel Madrid
  • BYPILLOW The Citadel Hostal Madrid

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Contactless check-out is available.

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