The Garden Suites

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Garden Suites

Porch
Apartment, 1 Bedroom (Lobelia)
Front of property
Apartment, 1 Bedroom (Lobelia) | View from room
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Outdoor space
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

Map
Calle de los Jardines 2, Madrid, Madrid, 28013
  • Gran Via
    ‪3 min walk‬
  • Puerta del Sol
    ‪4 min walk‬
  • Plaza de Santa Ana
    ‪7 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

Apartment, 1 Bedroom (Dalia)

  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Bed

Apartment, 1 Bedroom (Calatea)

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Apartment, 1 Bedroom (Lobelia)

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Duplex, 2 Bedrooms (Orquídea)

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 King Bed

Similar properties

About the area

Madrid

With a stay at The Garden Suites, you'll be centrally located in Madrid, within a 5-minute walk of Gran Via and Puerta del Sol. .This aparthotel is 0.5 mi (0.8 km) from Plaza Mayor and 0.7 mi (1.2 km) from Royal Palace of Madrid.

What's nearby

  • Gran Via - 3 min walk
  • Puerta del Sol - 4 min walk
  • Plaza Mayor - 9 min walk
  • Royal Palace of Madrid - 14 min walk
  • Prado Museum - 15 min walk

Getting around

  • Gran Via Station - 2 min walk
  • Madrid Recoletos Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Tapa Tapa Montera - ‬2 min walk
  • ‪Picalagartos Sky Bar - ‬2 min walk
  • ‪Dunkin´España - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Garden Suites

Aparthotel with a rooftop terrace, steps from Gran Via
The Garden Suites offers 4 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas and include queen sofa beds and desks. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Madrid aparthotel provides complimentary wireless Internet access. 55-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 4 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as bicycles to rent or take in the view from a rooftop terrace. Additional amenities at this aparthotel include complimentary wireless internet access and concierge services.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot/infant bed
  • Travel cot

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Cleaning supplies
  • Electric kettle
  • Cookware/dishes/utensils
  • Rice cooker

Dining

  • Minibar

Bedrooms

  • Bed sheets provided
  • Queen sofa bed

Bathrooms

  • Shower
  • Toilet paper
  • Soap
  • Towels provided
  • Shampoo
  • Hairdryer
  • Slippers
  • Dressing gowns

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 55-inch smart TV with digital service
  • Netflix
  • Streaming services

Outdoor areas

  • Rooftop terrace
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Electrical adapters/chargers
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • In the city centre

Things to do

  • Bike hire on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 4 rooms
  • 4 floors
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Calle Montera 32 (Tours & Tickets Civitatis)]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 500 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

The Garden Suites Madrid
The Garden Suites Aparthotel
The Garden Suites Aparthotel Madrid

The Garden Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 86 out of 136 reviews" "
Rating 8 - Good. 28 out of 136 reviews" "
Rating 6 - Okay. 5 out of 136 reviews" "
Rating 4 - Poor. 9 out of 136 reviews" "
Rating 2 - Terrible. 8 out of 136 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
The most noisy place I’ve been to.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jignesh, Monmouth Junction

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Garden Suites. It was right in the midst of a city. Very lively area. Suite was spacious, big, nice and clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim Van

Liked: Property conditions & facilities
Disliked: Cleanliness
The apartment was comfortable and clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good facility located at the heart of the city. Lots of restaurants and bars downstairs, as well as a grocery store. Very closed to metra and train station as well. We really enjoyed our stay and would come back when visiting Madrid in the future.
Stayed 2 nights in Jul 2024

8/10 Good

Suzanne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location but did not allow early access. Shade for window had been broken and not repaired
Stayed 3 nights in Jul 2024

4/10 Poor

Claudia

Travelled with family
Liked: Cleanliness, amenities
Orbitz sent me an email on behalf of the property saying they would keep my luggage before the check in time and when I arrived to the suites they told me they don’t store luggage. The suites don’t comply with the offer made during reservation. The bathroom wall leaks and the corridor gets flooded.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2024

2/10 Terrible

Greys

We contact to the property for inquiries and never get back any info, the AC was horrible, it was liking water all the time, and never get the room cooling. No attention at welcome, they just give you the keys and that’s it. Also no one say that we have to leave deposit. The water at the showers is poor, i did not recommend this
Stayed 3 nights in Jun 2024

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
At first glance the apartment looks lovely. However, many things do not work--lights are burned out or broken, doors won't close, the shower works inconsistently. Also, we found ants both downstairs and upstairs. Requests for help/items were ignored. While centrally located, the area immediately surrounding the apartments is extremely loud, especially on the weekends. Shouting and noise goes on until 3 or 4 in the morning. But beyond all this there is one primary reason why we gave this property just one star. But under Expedia's rules we are not allowed to tell you what it is . . .Travellers beware.
Stayed 5 nights in Jun 2024

2/10 Terrible

Johannah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The apartment had many things that did not work: doors did not close properly, lights burned out or were not working etc. Management was non-responsive to requests and dishonest. Ants were in the apartment. It was extremely NOISY at night (well into the early morning hours).
Stayed 1 night in Jun 2024

8/10 Good

Natallia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and spacious apartment, but the area is too noisy! Also, there was some confusion with check-in
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria, Guaynabo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Qiang

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, room comfort
Modern apartment in central Madrid
A great comfortable, modern and spacious apartment with well equipped kitchen. Located very centrally near Gran Via and Sol.
Stayed 2 nights in Jun 2024

10/10 Excellent

kaliema, port st lucie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Angel

Liked: Cleanliness, property conditions & facilities
The ladies I talked were very helpful.
Stayed 1 night in Jun 2024

8/10 Good

Julio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good spot and very confortable room.
Stayed 1 night in Jun 2024

10/10 Excellent

Marlo

Liked: Cleanliness
Stayed 2 nights in May 2024

6/10 Okay

Lauren, Carlsbad

Disliked: Cleanliness
Spray for ants in the upstairs bathroom and switch the glass stairs for something safer. Provide guests with earplugs. Other than that, well decorated and great location.
Stayed 2 nights in May 2024

8/10 Good

A

Stayed 1 night in May 2024

2/10 Terrible

Rodrigue

Stayed 1 night in May 2024

8/10 Good

Gabrielle

Liked: Cleanliness, property conditions & facilities
The rooms here are absolutely amazing. The layout of the rooms along with decor feels very luxury. It was also very clean, 10/10 on that front. My issue is with the noise from the street. You are in the middle of a shopping and dining square and it is quite noisy. I thought it would quiet down after midnight when restaurants close, but all through the early morning it was noisy with passersby, restaurants packing equipment etc. Very hard to get a good night’s rest considering.
Stayed 1 night in May 2024

8/10 Good

Shakira, North Port

Travelled with family
Disliked: Cleanliness
If you do not mind outside noise, then you will be pleased. Easy access to restaurants and shopping. Air conditioning not cold enough. Property could be cleaner. Smelled like damp clothes.
Stayed 1 night in May 2024

10/10 Excellent

Anya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here, the location is excellent! And the room was neat, we already shared the info with close friends and family and we hope to be back soon! We will def stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

ana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024