6/10 Okay
Tricia
31 Aug 2024
Liked: Cleanliness
Disliked: Staff & service
Nice hotel but a few things not happy with. Shoes off at front door and standing on a rough horsehair rug with no seat provided which is no use for an older person. Arrived the Thursday evening and went out shopping Friday morning, came back to find all my items hidden in a cupboard and door left open. Then 3 people, one after the other arrived at the door in the space of 5 minutes to tell me why stuff had been moved and door left open.Turned out they were photographing the room and said I had been sent a message which I was not. Was told that if you stay more that one night they don’t enter your room unless you request them to which I never did. Felt on edge after this happened and worried that someone else would be knocking on the door. No drinks allowed unless bought from the hotel and no takeaway food allowed in rooms which I understand as it is an old building and smells linger. Was surprised to fine long blonde hair hanging from the lampshade which I thought was a cobweb at first. Also blonde hairs caught in my feet from the carpet as no shoes worn. Room was a lot smaller than it was made to look online. Bed very small and held together with metal clamps, would have been better if this was covered with a drape of some sort. Toilet hinge is metal with green marks on it which look horrible. Towels very rough. A few dusty areas in room and bathroom. Bathroom was lovely and huge. Booked as a treat after a bad year but was disappointed,would not stay again.
Tricia
Stayed 4 nights in Aug 2024