8/10 Good
Stephen
Travelled with family
26 Oct 2024
Liked: Cleanliness, property conditions & facilities
Our apartment was spacious, very smart and clean and well appointed. The terrace was a great place to sit, albeit a little noisy at times ( from the street below and from the rooftop bar of the hotel). The hotel is in a great location for accessing both the old town and the beaches. Lots of local restaurants and bars. The staff were courteous and pleasant.
However, the air conditioning in our apartment stopped working sometime on Monday night (we arrived on Saturday). I reported it on Tuesday morning. It is now Saturday and, despite my regular enquiries nothing has been done. We have been forced to sleep with our windows open but the noise level, from the neighbourhood and from the bar on the roof of the hotel, has not made it easy to sleep at times. Had our stay been in August I suspect our apartment would have been unusable. And in a final display of incompetence the taxi the receptionist said she had booked for us apparently hadn’t been booked at all so we were late arriving at the airport for our journey home.
Stephen
Stayed 7 nights in Oct 2024