4/10 Poor
Elvira
Travelled with family and small children
20 Aug 2024
Disliked: Staff & service, amenities
The view of the property was excellent. It's camiguin come on.
The only thing I didn't like is the fact that the reception wants to charge me of 1750 pesos for a missing towel. I have no interest of taking their towels. The supervisor didn't even bother to talk to me she just checking the cleaners and walking away. Then I had to stay and wait for them to look for the missing towel. My last day was ruined. Then they says the have to talk to the management as I have to pay for the towel. I had to raised my voice to get their attention. Poor receptionist she had to deal with me instead of her supervisor who just had a grumpy face walk in and out.
The fridge was dirty. There is hair in the masters bedroom. I didn't even bother to complain and they want to charge me because they can't find the one towel. Horrible.
Elvira
Stayed 2 nights in Aug 2024