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Four Points by Sheraton Manado

4.0 star property

Photo gallery for Four Points by Sheraton Manado

View from property
Grand Suite, 1 King Bed, Sea View
Presidential Suite, 1 King Bed, Sea View
2 restaurants, breakfast, lunch, dinner served; international cuisine
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Room service

Explore the area

Map
Jalan Piere Tendean Boulevard, Sario, Manado, 95111
  • Manado Town Square
    ‪7 min walk‬
  • Mega Mall
    ‪13 min walk‬
  • Public Museum of North Sulawesi
    ‪3 min drive‬
  • Manado (MDC-Sam Ratulangi Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Partial Sea View

Room, 1 King Bed, Partial Sea View | View from room

Room, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Sea View

Room, 2 Single Beds, Sea View

Room, 2 Single Beds, Sea View

  • 32 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Sea View

Deluxe Suite, 1 King Bed, Sea View

Deluxe Suite, 1 King Bed, Sea View

  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Sea View

Premier Suite, 1 King Bed, Sea View | Living room

Premier Suite, 1 King Bed, Sea View

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Sea View

Grand Suite, 1 King Bed, Sea View

Grand Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Sea View

  • 198 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

7.6 out of 10
Good
(4 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Swiss-Belhotel Maleosan Manado

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (70)
The price is NZ$58
for 1 room
includes taxes & fees
28 Jul - 29 Jul
Swiss-Belhotel Maleosan Manado

About the area

Manado

With a stay at Four Points by Sheraton Manado, you'll be centrally located in Manado, a 10-minute walk from Manado Town Square and 12 minutes by foot from Mega Mall. .This beach hotel is 1.5 mi (2.4 km) from Public Museum of North Sulawesi and 1.6 mi (2.5 km) from I.R Soekarno Bridge.

What's nearby

  • Manado Town Square - 7 min walk - 0.6 km
  • Mega Mall - 13 min walk - 1.2 km
  • Public Museum of North Sulawesi - 3 min drive - 2.6 km
  • Kalimas Harbor - 3 min drive - 3.0 km
  • Malalayang Beach - 8 min drive - 7.4 km

Getting around

  • Manado (MDC-Sam Ratulangi Intl.) - 38 min drive

Restaurants

  • ‪J.CO Donutes and Coffee - ‬4 min walk
  • ‪Pizza Hut - ‬5 min walk
  • ‪RM Mawar Sharron - ‬5 min walk
  • ‪King Cooker Restaurant - ‬5 min walk
  • ‪Ichiban Sushi - ‬5 min walk

About this property

Four Points by Sheraton Manado

Beach fun in outdoor pool, near Manado Town Square
Four Points by Sheraton Manado offers 257 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

43-inch LCD televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 257 air-conditioned rooms featuring refrigerators and LCD televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages and body treatments. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Enjoy international cuisine at The Eatery Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Manado? This hotel has 23982 square feet (2228 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
The Eatery Restaurant - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Tao Yuan - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open select days.
Wrapped - This café serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Scorta Pool Bar - This poolside bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; IDR 99,704 for adults and IDR 49,852 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Scorta Pool Bar
  • Tao Yuan
  • The Eatery Restaurant
  • Wrapped

Things to do

  • 24-hour gym
  • Children's pool
  • Free bicycle rentals
  • Outdoor pool
  • Piano
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 23,982 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the bay
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift (140 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 363000 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 99704 for adults and IDR 49852 for children
  • Airport shuttle fee: IDR 220000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 363000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property advises that proper swim attire is required to access the pool.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points Sheraton Manado Hotel
Four Points Sheraton Manado
Four Points by Sheraton Manado Hotel
Four Points by Sheraton Manado Manado
Four Points by Sheraton Manado Hotel Manado

Four Points by Sheraton Manado Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 78 out of 158 reviews
Rating 8 - Good. 54 out of 158 reviews
Rating 6 - Okay. 14 out of 158 reviews
Rating 4 - Poor. 9 out of 158 reviews
Rating 2 - Terrible. 3 out of 158 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best pool in Manado. Also lovely food and big bright rooms
Stayed 5 nights in Mar 2025

10/10 Excellent

Ali

Stayed 5 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

PERRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got stuck at the elevator for about 3-5 minutes.. and the elevator does not have the push button call for us to talk to the operator. Other than that everything was great ❤️
Stayed 3 nights in Nov 2024

10/10 Excellent

Jari

Stayed 1 night in Oct 2024

10/10 Excellent

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

8/10 Good

Zbigniew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mr c j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View of Mando Tua volcano from bar
Stayed 1 night in Sep 2024

6/10 Okay

Bambang

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The location next to the mall is great, easy to find foods. the check in process could be more efficient. room is rather small. the maintenance of the property/facility is poor. breakfast with a lot of food variety but the quality and the presentation could be improved. i sat for breakfast this morning, most napkins were not straight, made people suspect if they were clean? no cups on my table. room service quite pricy, yet was not matched by the quality. Staff are hospitable both at ground floor, and lobby area/dining area. I commend the staff especially on ground floors.
Stayed 3 nights in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great little property. Best in Manado. Can get a little loud on weekends. But, hey, you're in Asia.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yosia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel near the beach. Nice views from the rooms.
Stayed 6 nights in Aug 2024

6/10 Okay

Arswendo

Liked: Staff & service
The location is good, connected to the mall. The staff is courteous. The elevator is not working while we are there. The breakfast food is so-so
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place!

Everything was perfect.. from warmth of every single staff member, to food to location to the bed .. by far one of our most pleasant snd memorable stays in a hotel ever!
Stayed 4 nights in Jul 2024

8/10 Good

Koenraad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een goed hotel met zeer vriendelijk en behulpzaam personeel. Het is vrij eenvoudig om van hieruit verschillende trips te organiseren voor noord Sulawesie. Ook duiken rond Bunaken is geen probleem. Voor mij een echte aanrader!
Stayed 7 nights in Jul 2024

10/10 Excellent

umbu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024

8/10 Good

Jendri

Liked: Staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Glarine

Stayed 1 night in May 2024

10/10 Excellent

Sean

Stayed 2 nights in Feb 2024

2/10 Terrible

Anggryani

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
to slow and a lot insidde hotel broke sc no good, room service too
Stayed 3 nights in May 2024

2/10 Terrible

Anggryani

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
service to slow, dirty, ac not work
Stayed 3 nights in May 2024

8/10 Good

Christin

Liked: Room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Jose Jeffrey, Union

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are very professional and accommodating.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mathieu

Stayed 2 nights in Dec 2023

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023