Palmeraie Palace

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palmeraie Palace

Indoor pool, outdoor pool, pool umbrellas
Junior Suite
Golf
Lobby
Sauna, hot tub, Turkish bath/hammam, body wraps, body scrubs

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
Circuit de La Palmeraie, BP 1488, Marrakech, 40000
  • Palmeraie Palace Golf
    8 min walk
  • Musée Aman pour la Civilsation de l'Eau au Maroc
    3 min drive
  • Marrakech Museum
    9 min drive
  • Marrakech (RAK-Menara)
    30 min drive

Room options

Similar properties

About the area

Marrakech

With a stay at Palmeraie Palace, you'll be centrally located in Marrakech, within a 15-minute drive of Jemaa el-Fnaa and Majorelle Garden. .This family-friendly hotel is 5.6 mi (9 km) from Avenue Mohamed VI and 6.6 mi (10.7 km) from Menara Mall.

What's nearby

  • Palmeraie Palace Golf - 8 min walk - 0.8 km
  • Le Grand Casino de la Mamounia - 8 min drive - 7.4 km
  • Majorelle Garden - 10 min drive - 8.3 km
  • Le Jardin Secret - 11 min drive - 8.5 km
  • Jemaa el-Fnaa - 12 min drive - 9.6 km

Getting around

  • Marrakech Central Station - 22 min drive
  • Menara Airport (RAK) - 30 min drive

Restaurants

  • ‪Les Terrasses De Café - ‬6 min drive
  • ‪Oasis Café Tafernaout - ‬5 min drive
  • ‪Shawarma Al Agha - ‬7 min drive
  • ‪Bruschetta - ‬4 min drive
  • ‪Joe Ice - ‬6 min drive

About this property

Palmeraie Palace

Luxury hotel connected to the convention center in Palmeraie with 4 restaurants
Palmeraie Palace offers 314 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. LED televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a health club. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Palmeraie Spa has 15 treatment rooms. Services include body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
Make yourself at home in one of the 314 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Pamper yourself with a visit to the spa, which offers massages. After practicing your swing on the golf course, you can enjoy other recreational amenities including a nightclub and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Breakfast is available daily for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Breakfast is available for a surcharge each morning.
Palmeraie Palace has 4 restaurants on site.
24-hour room service is available.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle

Food and drink

  • Breakfast available for a fee daily
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Golf course
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Free supervised childcare
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 15 treatment rooms
  • Body scrubs
  • Body wraps
  • Manicures and pedicures
  • Massages
  • Sauna
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 300 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Palmeraie Golf Palace Hotel
Palmeraie Golf Palace Hotel Marrakech
Palmeraie Palace Hotel Marrakech
Palmeraie Palace Hotel
Palmeraie Palace Marrakech
Palmeraie Palace
Palmeraie Golf Palace And Resort
Palmeraie Hotel Palace
Palmeraie Palace Hotel
Palmeraie Palace Marrakech
Palmeraie Palace Hotel Marrakech

Palmeraie Palace Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 43 out of 211 reviews" "
Rating 8 - Good. 93 out of 211 reviews" "
Rating 6 - Okay. 34 out of 211 reviews" "
Rating 4 - Poor. 31 out of 211 reviews" "
Rating 2 - Terrible. 10 out of 211 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Needs some TLC
Check in staff at the Golf Resort were fantastic and extremely helpful and accomodating. The Golf course was in great condition and a delight to play. The suite was in need of an update to fixtures & fittings in particularl the towels, door handles, plug points and wardrobe doors needed more tlc. Lovely gardens with great view points and lots of water fountains. A big concern was that the clean up staff washed down the paths every morning between 9-10am which meant that it was very slippery - why not clean earlier in the morning so guests aren't slipping and dodging hoses. Whilst staying at the Golf Suites there was no facility for guests to have breakfast, instead it was a walk to the main hotel. The gate between the 2 resorts would also close early evening which meant you would have to walk all the way around the resort to get to the main hotel to use the facilities. All staff were friendly and happy to greet you.
Stayed 4 nights in Oct 2019

4/10 Poor

Pascal

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2019

10/10 Excellent

jean claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Mitali

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, but stingy with amenities
The Palmerie Palace was a beautiful resort, and the rooms were comofrtable and clean. My only complaint is that they were very stingy with towels and other amenities. They wouldn't give extra towels when requested. After multiple requests, they finally gave us an extra hand towel (not a proper bath towel). I'm not sure if they were running low or what, but it was really frustrating. We also had only a small amount of toilet paper in our room and ran out within a day. We asked for more, and they wouldn't bring it for almost a day (after 3 requests). At a 5 star hotel, I would not expect them to be stingy with simple things like toilet paper.
Stayed 3 nights in Jun 2019

2/10 Terrible

Fassy

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mal entretenu, la saleté partout, débordement d’eau dans tous les airs.la restauration est vraiment nulle.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

David, Mexico City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, 15 minute drive from the old city.
Stayed 2 nights in Apr 2019

8/10 Good

Viktor, Aliso Viejo, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place, ideal to rest after a good round of golf, take a vacation, alone or with family.
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room are smelly, 5days water yellow, no air condition, appliance broken, People very nice
Stayed 10 nights in Apr 2019

8/10 Good

Francois J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel that could use a renovation cure.
Stayed 3 nights in Apr 2019

8/10 Good

Noureldien

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
It was ok but the resort needs to be rennovated. The room furniture was worn out and the walkway carpets also needs to be replaced. The conference rest areas are very badly maintained.
Stayed 6 nights in Apr 2019

10/10 Excellent

AJ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size and architecture was impressive, pool and outdoor seating areas were very nice , the resort is suitable for those seeking quietness away from bustling city life and still a few minutes away from it , the hotel offers shuttle service to the old city . This staff is nice and responsive to customer needs , I’m very particular about room cleanliness and my room was 3226 very clean by the wing staff Amal , Lamyaa and Hind They also reminded me about few precocious items that I forgot while checking out , many thanks to their honesty and dedication especially Amal AJ
Stayed 1 night in Feb 2019

10/10 Excellent

Ahmad, London

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the quietness, seclusion as well as the fine architecture and spacious facade, Staff was very welcoming starting from front desk to housekeeping, Mustafa from room service was very nice . my room was cleaned perfectly and with a smile and cheerful spirit by namely Amal , Lamyaa and Hind , I liked their dedication and attention to my room housekeeping requirements , also they responded promptly to my requests without hesitation, a warm Thanks to them , I very much like and enjoy such level of care that is missing in many hotels so definitely I’m coming back in my next visit to Marrakech
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 4 nights in Dec 2018

6/10 Okay

Visitor

Liked: Staff & service, property conditions & facilities, room comfort
The shuttle service from hotel to the town was not up to our expectations. The hotel is about 7 miles from the city centre and the shuttle takes you from hotel to the old city and our request to drop us at a central location enroute was declined unreasonably. If the hotel is keen about attracting overseas visitors they need to change this policy and should be a bit more flexible.
Stayed 7 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for a conference but my room smelled like sewage
Stayed 5 nights in Dec 2018

6/10 Okay

Rick, New York, NY

Liked: Cleanliness
First off the staff was friendly and treated me well and with respect. Unfortunately, the resort itself could use a facelift as it is showing its age. In the peak months, there are a lot (and I mean a lot) of French vacationing at this resort so there is a lot of activity and use. That has taken its toll over the years. It is still a good vacation spot but just a bit worn. Housekeeping needs some attention as I had to call them at least twice a week over the three weeks I stayed there to get items like bath towels that they didn't leave in the room. I don 't think they have enough stock of items like that and have to wash them daily in order to have enough for all the rooms. It is a huge resort. One thing that I did not like is that the staff will not allow you to buy snacks and water from the outside and bring it into the resort. I guess they want you to pay $5 a bottle for their water rather than paying 50 cents for a bottle in the store. That is a big turnoff for me and affects my decision on where to stay when I go back to Marrakech at the end of the year.
Stayed 21 nights in Sep 2018

10/10 Excellent

Donald, Tunis, Tunisia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facilities are very nice, clean, and comfortably furnished; however, restaurant and bar service is disorganized when accommodating large groups.
Stayed 5 nights in Sep 2018

8/10 Good

Ebrahim

Liked: Cleanliness
Disliked: Room comfort
Needs enhacements
Airconditioning was bad and wifi not as good as others where I stayed.
Stayed 3 nights in Jun 2018