With a stay at Riad Douja, you'll be centrally located in Marrakech, a 2-minute drive from Jemaa el-Fnaa and 6 minutes from Majorelle Garden. .This riad is 0.1 mi (0.1 km) from Souk El Bahja and 0.5 mi (0.8 km) from Cyber Park.
Riad with a rooftop terrace, steps from Jemaa el-Fnaa
Riad Douja offers 9 air-conditioned accommodations with complimentary toiletries and ceiling fans. These individually decorated and furnished accommodations include desks. This Marrakech riad provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include showers. Housekeeping is offered on a limited basis and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.
Make yourself at home in one of the 9 individually decorated guestrooms. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Local cuisine breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Local cuisine breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Free off-site parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Food and drink
Local cuisine breakfast available for a fee daily 7 AM–11 AM: EUR 2.5-3.5 for adults and EUR 2.5-3.5 for children
Family friendly
Free cots/infant beds
Laundry facilities
Conveniences
Front-desk safe
Library
Guest services
24-hour front desk
Concierge services
Housekeeping (limited)
Laundry facilities
Luggage storage
Multilingual staff
Outdoors
Rooftop terrace
Accessibility
This property does not have any lifts
More
Shared microwave
Shared fridge
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Free cots/infant beds
Heating
Bathroom
Free toiletries
Private bathroom
Shower
Towels
Food and drink
Shared kitchen access
More
Desk
Individually decorated
Individually furnished
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: noon; Check-in end time: 10 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets stay free
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for local cuisine breakfast: approximately EUR 2.5 to 3.5 for adults, and EUR 2.5 to 3.5 for children
Airport shuttle fee: EUR 15.00 per room (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards
We should mention
This property does not have elevators
Property is also known as
Riad Douja Marrakech
Douja Marrakech
Riad Douja Riad
Riad Douja Marrakech
Riad Douja Riad Marrakech
Riad Douja Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I would never stay here again. At check-in, we were told that they did not want to honour our booking. They told us that they stopped working with online companies 5 months prior. (Yet they were still listed on hotels.com when we were in the lobby). They told us if we wanted to stay there we had to pay them and then sort it out with hotels.com.
We ended up getting a refund with hotels.com. However we have to go through a big argument the hotel. They were not helpful in any way. We ended up staying there anyway and paying them cash.
After all of this was sorted out, the man was very polite and friendly with us. He was even quite hospitable.
Joseph
Stayed 2 nights in Jul 2019
6/10 Okay
Verified traveller
28 Dec 2018
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good value for money
The place has seen much better days, but the beds were clean and very comfortable. Shared toilet wasn't great and the shower in our room left a lot to be desired. Breakfast on the roof terrace was delicious. Service was brilliant overall. The guy on reception was helpful and friendly.
Verified traveller
Stayed 1 night in Dec 2018
6/10 Okay
wanda
27 Oct 2018
Disliked: Staff & service, room comfort
price and proximity out rule cold and dark
The redeeming features were the proximity of the Central Square and the price. Along with that was the very nice hot water although the shower was pretty non-functional. I stayed there for five days because of these three factors. The manager I guess that's who he was would do a few things for me. For example he did change the light bulb even though the dark room couldn't be made any lighter. Internet was off and on but it did work sometimes you had to change and go out into the patio for better reception. The housekeeper would shy away from doing anything. I would empty my own trash they do say that it's limited housekeeping well that's okay. It was definitely safe enough. One feature that they advertise is Heating. And it gets very cold at night so I moved to this place because it advertised Heating. It does have a very old AC unit for air conditioning cool and heat but they called someone to try to figure out what was wrong but no heat was coming out. Then they said maybe tomorrow. Well tomorrow never came and the days went by.
Again convenience and price were the features I had to have. As far as kitchen and being able to use the microwave forget that too. There are enough of eating places around but it would have been nice to put some things in the fridge.
The room was clean and the bed comfortable however it was badly lit and dingy without any fresh air as the courtyard is roofed over. The WiFi was non-existent on the terrace, poor and intermittent in the room and slow at best in the courtyard. Despite a reservation they didn't seem to be expecting me and it took three attempts to get a room with the booked en-suite and air-con. Even then I had to specifically request the air-con control and a towel. On departure they tried to make me pay again as bookings on "booking.com are not prepaid"; that may account for why they didn't seem to be expecting me two days earlier. They are in a quiet location but just off Djemma el-Fna and easy to find. Despite the location the hotel is poor value for money and I found a better option that was cheaper and included breakfast just down the road.
Buchung und Vorauszahlung angeblich nie erhalten. Zusammenarbeit mit Expedia usw. schon vor langer Zeit beendet. Es sei auch nicht das erste Mal, dass Reisende mit einer vorausbezahlten Buchung dort ankamen und die Buchung "lag nicht vor". Unbedingt vermeiden!
Pedimos un traslado de hotel por sucio, personal que solo hablaba francés e incomodidad... la habitación era minúscula, sin luz...
Nur
Stayed 7 nights in Oct 2018
6/10 Okay
Abdelatif
9 Nov 2018
Disliked: Room comfort
Le riad était bien situé mais juste il manquait un peu de service et on est tombé malade car y'avait plus de chauffage et le soir il fusait trooop froid !!!
Abdelatif
Stayed 3 nights in Nov 2018
6/10 Okay
nora, woerden
4 Jul 2018
Liked: Staff & service
Disliked: Property conditions & facilities
fijn, het was dichtbij veel bezienswaardigheden
Het fijne aan dit hotel is de omgeving, vlakbjj bezienswaardigheden, vervoer Jemaa el Fna plein en restaurants. Alles is te lopen. Van binnen is het hotel minder. Kleine kamertjes, er was niet altijd warm water. Verder fijn personeel behulpzaam en aardig.
nora
Stayed 4 nights in Jun 2018
8/10 Good
Verified traveller
13 Jun 2018
Liked: Staff & service
Nous avons eu des difficultés à trouver le Riad car son nom n'était pas affiché à l'extérieur et même si les personnes étaient à notre écoute le confort restait succinct et la salle de bain mériterait un rafraichissement. Le gros avantage de ce Riad est qu'il se situe à 200 m de la place de Marrakech et le petit déjeuner sur la terrasse est agréable.
Verified traveller
Stayed 5 nights in Jun 2018
6/10 Okay
Rüdiger, Köln
3 May 2018
Disliked: Cleanliness, room comfort
Sehr gute zentrale Lage
Die Zimmer könnten öfter gemacht werden. In 4 Tagen geschah nichts.
Rüdiger
Stayed 5 nights in Apr 2018
6/10 Okay
lisa, m
19 Apr 2018
Disliked: Cleanliness, staff & service
Etablissement style maison d'hote,en centre ville.
A deux pas du centre ville.Mauvaise coordination avec l'organisme de réservation.Vigilence pour ne pas payer deux voir trois fois.Personnel sympa.
Moi et mon amie avons pris la décision de nous installer dans ce Riad qui semble sur papier tout à fait correct. Cependant nous sommes tombé sur un personnel désagréable, qui laisse l’accueil a des gens qui ne parlent pas un mot d’anglais/français pendant des heures.
La meilleure surprise est la chambre!
-Moisissures contre les murs
-Poussière et saleté omniprésentes
-Cheveux dans le lavabo
-Pas d’eau chaude
-Taches sur la literie
-Odeurs nauséabondes
-Linges en désintégration
Et j’en passe!!!
Martin
Stayed 1 night in Apr 2018
8/10 Good
Serge, Lyon
14 Apr 2018
Liked: Staff & service
très bien situé et personnel très serviable
Riad typique, ambiance sympathique, mais un peu bruyant et locaux un peu vieillissants.