Would not stay here again! We arrived 3.5hours later than the check in time, only to find out our room was not ready yet. Coming from Fez (5hr) drive, we we're exhausted and needed to freshen up, so we had to wait about an hour until the room was ready. Then we find out we don't have access to an iron & ironing board, when it clearly states there would be one in our room. So we go ahead and ask the person at the front desk, only to let us know they charge 5 Euros to iron each piece of clothing!?! Absurd! So we go ahead and wear our clothes exactly how they came out of our suitcase (let me remind you we we're a party of 7) there was no way we we're going to spend 70 euros per day for the next 5 days. On top of that we had spent a good amount of money on the hotel stay as it is. Anyways into day 2 they decided to iron our clothes free of charge after I had called and complained to hotels.com about the whole iron situation. Second, we booked rooms with Air Conditioning , but of course with our luck our room did not have any. So we were told we would be switched to anther room that had an A/C unit. Took them until day 3 to able to move us into another room, let me remind you this was mid June (heat around 98 deg F). Day 4 they start adding A/C units to other rooms, drilling away till 11pm, try getting sleep! This Riad is very hidden and the surroundings seem very very sketchy, I would rather stay in a Riad/Hotel that is easily accessed by a street where a taxi can drive up to.