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Sofitel Marrakech Palais Imperial & Spa

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Marrakech Palais Imperial & Spa

Outdoor pool, pool umbrellas, pool loungers
BBQ/picnic area
Property entrance
Sauna, hot tub, Turkish bath/hammam, body treatments, hydrotherapy
Sauna, hot tub, Turkish bath/hammam, body treatments, hydrotherapy

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym

Explore the area

Map
Rue Harroun Errachid, Quartier de l Hivernage, Marrakech, 40000
  • Casino de Marrakech
    2 min walk
  • Avenue Mohamed VI
    11 min walk
  • Koutoubia Mosque
    13 min walk
  • Marrakech (RAK-Menara)
    10 min drive

Room options

View all photos for Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View (Contemporary)

Junior Suite, 1 King Bed, View (Contemporary)

Junior Suite, 1 King Bed, View (Contemporary)

  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, View

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 1 King Bed, Balcony, View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View (Hivernage view)

Junior Suite, 1 King Bed, View (Hivernage view)

Junior Suite, 1 King Bed, View (Hivernage view)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace (Contemporary )

Junior Suite, 1 King Bed, Terrace (Contemporary )

Junior Suite, 1 King Bed, Terrace (Contemporary )

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, View (Garden Side)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Single Beds, Balcony, View (Garden Side)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, View (Atlas)

Junior Suite, 1 King Bed (Atlas)

Junior Suite, 1 King Bed, View (Atlas)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, View (Contemporary)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Balcony, View (Contemporary)

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, View (Prestige)

Superior Suite, 1 King Bed, View (Prestige)

Superior Suite, 1 King Bed, View (Prestige)

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony (Contemporary)

Classic Room, 1 King Bed, Balcony (Contemporary)

Classic Room, 1 King Bed, Balcony (Contemporary)

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony (Pool or Atlas view)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Double Beds, Balcony (Pool or Atlas view)

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About the area

Marrakech

A stay at Sofitel Marrakech Palais Imperial & Spa places you in the heart of Marrakech, within a 15-minute walk of Avenue Mohamed VI and Menara Mall. .This family-friendly hotel is 1.1 mi (1.8 km) from Jemaa el-Fnaa and 1.6 mi (2.7 km) from Majorelle Garden.

What's nearby

  • Casino de Marrakech - 2 min walk - 0.2 km
  • Menara Mall - 13 min walk - 1.2 km
  • Palais des Congrès - 18 min walk - 1.6 km
  • Jemaa el-Fnaa - 3 min drive - 1.8 km
  • Majorelle Garden - 4 min drive - 2.7 km

Getting around

  • Marrakech Central Station - 7 min drive
  • Menara Airport (RAK) - 10 min drive

Restaurants

  • ‪Casino de Marrakech - ‬4 min walk
  • ‪Cappuccino - Morocco - ‬7 min walk
  • ‪Paul - ‬13 min walk
  • ‪HUQQA GARDEN MARRAKECH - ‬6 min walk
  • ‪Café Extrablatt - ‬4 min walk

About this property

Sofitel Marrakech Palais Imperial & Spa

Art Deco Marrakech hotel in Hivernage with 5 restaurants
Sofitel Marrakech Palais Imperial & Spa offers 157 accommodations with DVD players and minibars. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

So Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.
Make yourself at home in one of the 157 guestrooms featuring minibars and DVD players. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Bathrooms have designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get around on the shuttle (surcharge), which operates within 10 km.
Grab a bite at Le Jardin, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Marrakech? This hotel has 549 square feet (51 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Le Jardin - This restaurant overlooks the garden.
Orangerie - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Oasis - Overlooking the pool, this restaurant serves lunch only.
So good - This restaurant serves lunch and dinner.
So zen - This restaurant serves dinner only.
24-hour room service is available.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge) up to 10 km
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: MAD 23 for adults and MAD 12.50 for children
  • 5 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Le Jardin
  • Orangerie
  • Oasis
  • So good
  • So zen

Things to do

  • Fitness classes
  • Arcade/games room
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (549 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 9 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 23 for adults and MAD 12.50 for children
  • Airport shuttle fee: MAD 30 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges fees to access So Lounge on weekends and during special events.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lounge Marrakech
Marrakech Lounge
Marrakech Sofitel
Sofitel Lounge
Sofitel Lounge Hotel
Sofitel Lounge Hotel Marrakech
Sofitel Lounge Marrakech
Sofitel Marrakech
Sofitel Marrakech Lounge
Sofitel Marrakech Lounge Hotel Marrakech
Sofitel Marrakech Lounge Hotel

Sofitel Marrakech Palais Imperial & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 291 out of 599 reviews" "
Rating 8 - Good. 176 out of 599 reviews" "
Rating 6 - Okay. 78 out of 599 reviews" "
Rating 4 - Poor. 27 out of 599 reviews" "
Rating 2 - Terrible. 27 out of 599 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hesham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent experience
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Jul 2024

10/10 Excellent

Joel

Stayed 3 nights in Jun 2024

2/10 Terrible

Farhan, niagara falls

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience. Staff stole money at the spa out of my bath robe. The reception and the manager on duty were extremely rude and disrespectful
Stayed 2 nights in Jun 2024

8/10 Good

Heta

Stayed 3 nights in Jun 2024

10/10 Excellent

Rishi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our time
Stayed 4 nights in Apr 2024

8/10 Good

Shahd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Kaningu

Stayed 3 nights in May 2024

10/10 Excellent

Sukhi

Stayed 1 night in May 2024

6/10 Okay

Jacques

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Ce n’était pas digne d’un 5 étoiles
Stayed 2 nights in May 2024

10/10 Excellent

adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean friendly staff it has everything you need to enjoy your holiday close to main old city and shopping areas and restaurants and clubs amazing views. I love it
Stayed 7 nights in Apr 2024

10/10 Excellent

Savvas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located at a quiet neighbourhood and still possible to walk to the city centre. Personnel was very helpful and friendly and the breakfast quite good quality and choice.
Stayed 5 nights in Mar 2024

8/10 Good

patricia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is very nice, the recepcionist were not so nice to welcome us, I asked for a luxury room with 2 beds, never change us for one bed, the bedroom did not have coffe machine, I asked every day for it, never have it, and we have the last room of the building, 7 min walk to the restaurant for breakfast
Stayed 3 nights in Mar 2024

8/10 Good

Tanweer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning building and is high end luxury in the lobbies and stunning grounds, but room was very basic compared to the expected standards. Staff super friendly, respectful and helpful. Bed was so great and comfortable. Just felt for the price and expected 5 star experience it fell short of the mark for me.
Stayed 3 nights in Mar 2024

10/10 Excellent

Betsy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding! Although the property is impeccable, the staff of the Sofitel is what makes this hotel a wonderful and memorable stay. Hachim at the concierge desk took care to answer all of our queries in detail (and we had many!); Nouredine at the main restaurant remembered our orders and provided top notch service. We will definitely return in the near future.
Stayed 4 nights in Feb 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Aaron

Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel near the Old Town of Marrakech. The rooms were huge and well laid out. The staff were friendly and courteous, and the gardens were a delighted. A beautiful hotel.
Stayed 5 nights in Jan 2024

10/10 Excellent

Kristine Alexie

Stayed 2 nights in Jan 2024

10/10 Excellent

valeria

Stayed 2 nights in Jan 2024

2/10 Terrible

Garry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ashamed of Sofitel
Sofitel should be ashamed to have their name on this business. The service needs a full turnover or major training, at the very least. It is a very noisy hotel, including them doing industrial carpet cleaning at 1:30 am. We had to move rooms 3 times and never got a decent night’s sleep. If you have a choice, go elsewhere. You will thank me for it.
Stayed 3 nights in Jan 2024

10/10 Excellent

Kenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Kavita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

6/10 Okay

Martha

Disliked: Property conditions & facilities, room comfort
Disappointing room quality
Overall, the service was good. However, the rooms were overpriced for an outdated style, very small, and poorly lit. The room quality was not up to par; we actually considered leaving after checking into the hotel.
Stayed 3 nights in Sep 2023

10/10 Excellent

Benedict

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great all around. There was a mix-up with one item on our final bill. It was sorted within moments after i flagged it. Always check your final bill.
Stayed 5 nights in Aug 2023