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Alex Hotel & Spa

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alex Hotel & Spa

Sauna, steam room, deep-tissue massages, Swedish massages
Junior Suite | View from room
Sauna, steam room, deep-tissue massages, Swedish massages
Property entrance
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pet-friendly
  • Laundry

Explore the area

Map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001
  • La Canebiere
    6 min walk
  • Cours Julien
    11 min walk
  • Le Panier
    15 min walk
  • Marseille (MRS-Marseille - Provence)
    26 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Club Room

Club Room

Club Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Lobby sitting area

Maisons du Monde Hôtel & Suites - Marseille Vieux Port

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Free WiFi
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (916)
The price is NZ$263
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Maisons du Monde Hôtel & Suites - Marseille Vieux Port

About the area

Marseille

With a stay at Alex Hotel & Spa in Marseille (1st Arrondissement), you'll be within a 5-minute drive of Old Port of Marseille and Grand Port Maritime de Marseille. .This spa hotel is 5.2 mi (8.3 km) from Marseille Provence Cruise Terminal and 2.9 mi (4.6 km) from Velodrome Stadium.

What's nearby

  • La Canebiere - 6 min walk
  • Old Port of Marseille - 17 min walk
  • Museum of European and Mediterranean Civilisations - 3 min drive
  • Grand Port Maritime de Marseille - 5 min drive
  • Velodrome Stadium - 5 min drive

Getting around

  • St. Charles Station - 1 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 3 min walk
  • Marseille - Provence Airport (MRS) - 29 min drive

Restaurants

  • ‪Starbucks Gare de Saint Charles - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Café de France - ‬2 min walk
  • ‪Il Cafe Di Roma - ‬3 min walk
  • ‪Sur le Pouce - ‬4 min walk

About this property

Alex Hotel & Spa

Hotel with a full-service spa, near Old Port of Marseille
Alex Hotel & Spa offers 33 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 33 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access, concierge services, and a reception hall.
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Lounge 1713 - Onsite bar.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 15 per person
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Lounge 1713

Things to do

  • 24-hour fitness centre
  • Full-service spa

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alex Hotel Marseille
Alex Marseille
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille

Alex Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 357 out of 604 reviews" "
Rating 8 - Good. 189 out of 604 reviews" "
Rating 6 - Okay. 34 out of 604 reviews" "
Rating 4 - Poor. 8 out of 604 reviews" "
Rating 2 - Terrible. 16 out of 604 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Quirky hotel, close to the station. Very helpful staff, small but clean and comfortable room.
Stayed 2 nights in Sep 2024

8/10 Good

ALEXANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rough area by gare, nice rooms, friendly staff
Comfortable room, quiet, clean, nice linen. Dodgy area! Did not feel v safe.
Stayed 1 night in Sep 2024

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The surrounding is too noisy’
Stayed 2 nights in Sep 2024

6/10 Okay

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly nice hotel - lovely staff very warm welcome, very clean and suite was very specious. Breakfast is very limited and not replenished. 2 female travellers and felt the area around the hotel was not the best. Not the hotels fault just personal feelings.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alex is Excellent
The room was clean, comfortable and the staff excellent.
Stayed 1 night in Aug 2024

8/10 Good

Sinead

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Friendly staff, very close to Train Station
Stayed 1 night in Jun 2024

10/10 Excellent

Annie

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Karma

Liked: Cleanliness, staff & service, property conditions & facilities
Although this was right by the train station, meaning the location wasn’t amazing. It was also very easy to get to and the property itself was clean air conditioned. The staff was friendly and it was super cute! I would definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a couple of nights at this oasis of a hotel in the heart of Marseille. On arrival, just across from the train station, we were warmly welcomed by Xander who went above and beyond to make us feel at ease and show us to our room. We had a large family room with comfortable beds which was very clean, modern and quiet. We loved the courtyard area and had breakfast at the hotel which was great - plenty of choice and fresh waffles were made for my teens when requested! The hotel is in a convenient location for accessing the train station and is a short walk to the port area. Overall we would highly recommend this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Stayed 5 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous little hotel across from Ste Charles train station. The area around is okay. The hotel is clean and quiet. We had a room for 4 which worked well. One quirk, the toilet was in one part of the room and the sink/shower at the other end. Air conditioning was perfect for the hot weather. Breakfast was a little pricey but there were lots of options: pastry, bacon and eggs. There’s a patisserie two doors up. Front desk staff were extremely helpful. Highly recommend this hotel.
Stayed 1 night in Jul 2024

2/10 Terrible

Andrew

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
It kind of sucks.
When I arrived there was a couple who had all of their stuff stolen from their room. They charge you $35 to use the spa so this really isn't a spa hotel. It's just a hotel and it's near the train station, so whatever you expect you should lower your expectations dramatically.
Stayed 1 night in Jul 2024

10/10 Excellent

Kinsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The rooms were nice, the area was convenient (right next to the train station and a short walk from the old port) and the inner courtyard was lovely. Would definitely stay here again. FYI - the spa is extra and you need to book in advance.
Stayed 3 nights in Jul 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great and the staff very friendly. There is a restaurant right next to it which makes it very convenient if you are hungry at anytime. It is open 24/7. I did not like how dirty it was outside the property, however, I am not sure if the property can do anything about it. Overall, the hotel was very nice. They do have amenities that I would have liked to have used but they do charge extra for everyone of them. That would have made the stay way too expensive. Same with laundry, they charge way too much so I had to find a laundry facility to do our laundry.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yael

Stayed 1 night in Jul 2024

10/10 Excellent

Paula

Stayed 1 night in Jun 2024

10/10 Excellent

Andre

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are amazing. If you want a place to stay for a night close to the St Charles station, honestly this is it. Amazing staff and amenities. The area around it sucks. No good restaurants, and overall Marseille is a horrible city. Unsafe and extremely dirty.
Stayed 1 night in Jun 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alex Hotel & Spa was booked due to it's close proximity to the train station. The staff upon check-in were helpful & friendly and our room was clean and renovated - it was one of our favorite stays in France! Also, the balcony was a plus and was a great way to relax and unwind after a day of travel while still enjoying the city.
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely City Centre retreat
This is a very comfortable Hotel within easy reach of the main train station and its links to the Airport. A short walk finds you at the Old Harbour - would certainly return here
Stayed 4 nights in Jun 2024

2/10 Terrible

Tim

Stayed 1 night in Jun 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel was very convenient. The staff was very friendly and helpful. Breakfast was plentiful and tasty and the outdoor patio for breakfast was lovely.
Stayed 4 nights in May 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely fitted out in modern style. We had a room overlooking the charming breakfast courtyard, not the main road, so it was peaceful and there were trees outside the window, which is unusual for an hotel so close to the station. Price was good too. We didn't have breakfast, as we preferred to go out.
Stayed 1 night in May 2024

10/10 Excellent

Philippa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a gem of a hotel. The area isn’t particularly great but you are 10 mins walk from Vieux port and near les paniers plus ideal for the train station which is across the road. This is the only “flaw” which really isn’t that big an issue - otherwise perfect and the staff are super helpful and friendly
Stayed 3 nights in Jun 2024