Staff was very responsive pre-visit in assisting with information and reservations. We arrived quite early, they held our luggage and then delivered it to our room once ready. Breakfast buffet was amazing, offering charcuterie, eggs, bacon, sausage, pastries, breads, juice, espresso, cafe au lait. Property is on a very busy street but all of Marseille seems to be busy. My only disappointment was when I asked for ice for our room the response was, "We don't have any," They do offer hot and cold filtered water in cafe area.