Very friendly staff, eager to make your stay as good as possible. Nearly all of the staff spoke English very well, which was a great help. There's an excellent system for ordering your breakfast in your room by which you can pick your choices and set the time for delivery, but the breakfast room is lovely. Lovely, stylish decor , its always nice to walk back into the beautiful entrance room after a day out. The location is exceptional. Stunning views of the old port. You're in the perfect spot to discover the port, the shops and restaurants, and just a short walk to Le Panier (the old part of town). Be aware that the port is bustling and noisy but the windows cut out a lot of the noise.