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Novotel Marseille Est Porte d'Aubagne

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Marseille Est Porte d'Aubagne

Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Breakfast, lunch, dinner served; pool views
Bar (on property)
Property entrance

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
184 Avenue De Saint Menet, Marseille, Bouches-du-Rhone, 13011
  • Château de la Buzine
    19 min walk
  • French Foreign Legion Museum
    4 min drive
  • Le Dôme
    13 min drive
  • Aubagne (JAH)
    13 min drive

Room options

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Minibar, individually furnished, desk, laptop workspace

Classic Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Similar properties

Exterior

Crowne Plaza Marseille Le Dome, an IHG Hotel

Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (189)
The price is NZ$188
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Crowne Plaza Marseille Le Dome, an IHG Hotel

About the area

Marseille

With a stay at Novotel Marseille Est Porte d'Aubagne in Marseille (11th Arrondissement), you'll be within a 15-minute drive of Old Port of Marseille and Velodrome Stadium. .This family-friendly hotel is 12.7 mi (20.5 km) from Marseille Provence Cruise Terminal and 9.8 mi (15.8 km) from Grand Port Maritime de Marseille.

What's nearby

  • French Foreign Legion Museum - 4 min drive - 3.8 km
  • Velodrome Stadium - 11 min drive - 11.2 km
  • Old Port of Marseille - 12 min drive - 13.2 km
  • Le Dôme - 13 min drive - 13.4 km
  • Cassis Beach - 16 min drive - 18.6 km

Getting around

  • La Fourragere Station - 8 min drive
  • La Penne-sur-Huveaune Station - 10 min walk
  • Marseille - Provence Airport (MRS) - 38 min drive

Restaurants

  • ‪Restaurant Pizzeria la Boucle - ‬5 min drive
  • ‪La Piazza des Frangins - ‬5 min drive
  • ‪Les Enfants Gâtés - ‬2 min drive
  • ‪La Table des Secrets - ‬17 min walk
  • ‪Courtepaille - ‬15 min walk

About this property

Novotel Marseille Est Porte d'Aubagne

Family-friendly Marseille hotel in 11th Arrondissement with free parking
Novotel Marseille Est Porte d'Aubagne offers 77 accommodations with minibars and hair dryers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 77 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Take advantage of recreation opportunities including an outdoor pool and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at the Novotel cafe, a restaurant where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Marseille? This hotel has 2056 square feet (191 square meters) of space consisting of conference space and 9 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Novotel cafe - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 18.00 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Novotel cafe

Things to do

  • Arcade/games room
  • Bike tour information
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Arcade/games room
  • Children's games
  • Fence around the pool
  • Free cots/infant beds
  • Outdoor pool
  • Playground
  • Pool gate
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (2056 square feet)
  • Meeting rooms - 9

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 12.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.00 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25
  • Rollaway bed fee: EUR 12.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to September 30
Pool access available from 10:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Marseille Est
Novotel Est Hotel Marseille
Novotel Est Marseille
Novotel Marseille Est
Novotel Marseille Est Hotel
Novotel Marseille
Novotel Marseille Est
Novotel Marseille Est Porte d'Aubagne Hotel
Novotel Marseille Est Porte d'Aubagne Marseille
Novotel Marseille Est Porte d'Aubagne Hotel Marseille

Novotel Marseille Est Porte d'Aubagne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 91 out of 409 reviews" "
Rating 8 - Good. 192 out of 409 reviews" "
Rating 6 - Okay. 74 out of 409 reviews" "
Rating 4 - Poor. 38 out of 409 reviews" "
Rating 2 - Terrible. 14 out of 409 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Marie

Travelled with family and small children
Liked: Staff & service, amenities
The location was key for us so we were happy about that. Reception area is great with toys for the kids while you check in and out. The rooms are ok, very old furniture and amenities. The all hotel needs a renovation to keep charging those prices.

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Nav

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book it
This is not a 4* hotel, it is a budget hotel. It wasn't clean, it smelled, the decor was seriously out of date, staff unhelpful. I've stayed in better 2* places.
Stayed 1 night in Oct 2021

8/10 Good

Westley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed longer than expected
We turned up to Marseille very late in the evening due to car trouble and didn’t have many options for accommodation. The staff were very accommodating and made our stay comfortable considering the current situation with COVID. Nice pool and clean rooms. Good enough that we booked a further 2 nights.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The children enjoyed the swimming pool, table football and the tennis court. The restaurant was good - the young male waiter was fantastic, he never stopped moving around helping people! Parking was easy and had really good access to the national park between Casis and Marseille.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Good breakfast. Friendly, helpful staff
Stayed 1 night in Dec 2018

10/10 Excellent

Gene, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good restaurant. Convenient and good food at reasonable prices. Room was good size.
Stayed 1 night in Oct 2018

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was amazing and very conventional
Hotel was amazing with very conventional bedroom and breakfast. Nothing too fancy and it is a bit off Marseille's city center (maybe 20 min drive) but since we had a car it was totally fine and great to commute to other places during our stay. It was very clean and very much well kept. Breakfast service was slightly a nuisance having to constantly ask for cutlery, plates, mugs, etc. but other than that, staff always attended to our request (with a slightly forced French smile).
Stayed 4 nights in Aug 2018

2/10 Terrible

Sajid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a complete and utter nightmare from start to end and I wish to put in a formal complaint!
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good but nothing to do near by without a car
Stayed 3 nights in Aug 2018

4/10 Poor

Yasar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!
This hotel was disgusting. Smelled horrid and the service waste just miserable. The rooms had a thick layer of stucco on the inside of the walls and smelled like moist swim towels.
Stayed 1 night in Aug 2017

4/10 Poor

Michael, Seatle

Disliked: Cleanliness, property conditions & facilities, room comfort
Solid 2 star
The only reason it's not rated a 1 star is because of Eduard who went above and beyond to accommodate and make our stay enjoyable. He is personable and friendly, and suffered my poorly spoken French. We arrived late due to the wild fires blocking the trains. It was almost 3 am, and we were exhausted and made our room concerns known, Eduard did what he could during a busy tourist season. The rooms are of adequate size actually a bit roomier than most European hotels. The showers are hot with good pressure. The negatives: 1. Air Conditioning is barely functional. 2. Carpets are stained and worn, cigarette burns in them (that dates how old the carpet is) 3. Sofa bed torn and uncomfortable. 4. The majority of the staff is aloof and impersonal, they are more interested in chatting up their friends and hanging out than actually doing anything, less the maids, they worked hard, but were making insults about us when I asked for a replacement towel as we had not showered in our original room, that had non-existent air conditioning. Yes I understand more French than they assumed. 5. Our hosts in Marseille were invited to the hotel bar to have a drink with us. The bartender completely ignored our drink order twice, and took the order for the pretty girls from the pool. After 30 minutes my friends (whom recommended the hotel were enraged) and I told him to forget our order, and it was met with a smirk. 6. there are NO SAFES IN THE ROOMS. 7. The breakfast is edible.
Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very old and out of date hotel.
Very old and out of date hotel. Can't believe it's a five star. Fridge didn't work. Extractor fan in toilet didn't work. Room smelled.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Convenient
Good choice fir one night in the area. Close to expressway and shopping centre

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to relax
It is a nice hotel with basic arrangements and recreation facilities. Very good if you are looking for relaxing. However it is away from city center.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very nice, comfortable hotel for a family.

10/10 Excellent

Al3x, Cheshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located hotel with special extras
Very convenient hotel near aubagne and just outside marseille. A few miles away from Marcel Pagnol's childhood village. Very friendly staff and gorgeous breakfast!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the ticket
tgis was an excellent hotel for our stopover after a 400+ mile journey from Italy to Spanish border.the 24 hour reception, secure carpark and resonable proximity to motorways for our next leg of our journey were reasons for our choice. The hotel was very clean and staff helpfull and friendly. We would stop here again, certainly as part of a longer journey.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel
Hotel staff are friendly and helpful.

8/10 Good

pat, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything you need
all under 1 roof no need to go out

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jerry Jeff.

Liked: Cleanliness, staff & service, room comfort
Well appointed, spacious,well run.
As above, Staff welcoming & helpful, bar/restuarant staff v.good, particuarly 'Seylvan' (hope that's correct spelling). Food & drink not more expensive than nearby restuarants & at least one v. good chef. Try he onglent of beef!. Handy for nearby east side of Marselles, Cassis etc. traffic a bit challenging in rush hours for a Brit in a hire car! Overall very happy.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Below average
Air -conditioner did not work thus room became extremely hot. Little or nothing was done to resolve the problem.Kid's bed frame was broken. Frigobar did not work. Have been in several other Novotel's but this was below my expectation. Hotel is advertised as being in Marseille but in reality it is far away in a neighboring town known as La Valentine. Without a car and with kids this can be a nightmare as public transport is almost inexistent. Nearest train station was La Penne Sur Heauvanne and it took ages to get to. Only great thing was the swimming pool and the restaurant. Restaurant service was fantastic with great meals.