Tru By Hilton Martinsburg

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Martinsburg

Terrace/patio
Exterior
Lobby
Room, 2 Queen Beds
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Free WiFi

Explore the area

Map
801 Snapp Street, Martinsburg, WV, 25401
  • Martinsburg Mall
    4 min walk
  • Buffalo Wild Wings
    8 min walk
  • Martinsburg Station
    7 min drive
  • Martinsburg, WV (MRB-Eastern West Virginia Regional)
    11 min drive

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Martinsburg

With a stay at Tru By Hilton Martinsburg in Martinsburg, you'll be within a 5-minute walk of Wurzburg Dog Park and Martinsburg Mall. .This hotel is 1 mi (1.6 km) from Wonderment Puppet Theater and 1.5 mi (2.3 km) from Apollo Civic Theatre.

What's nearby

  • Martinsburg Mall - 4 min walk
  • Martinsburg-Berkeley County Convention and Visitors Bureau - 3 min drive
  • Belle Boyd House - 3 min drive
  • For the Kids, By George Children's Museum - 3 min drive
  • Adam Stephen House - 3 min drive

Getting around

  • Martinsburg Station - 7 min drive
  • Martinsburg, WV (MRB-Eastern West Virginia Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Cracker Barrel - ‬14 min walk

About this property

Tru By Hilton Martinsburg

Hotel in Martinsburg with free breakfast and a fitness center
Tru By Hilton Martinsburg offers 15 accommodations. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 15 guestrooms. Complimentary wireless internet access is available to keep you connected.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary continental breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:30 AM

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Towels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Tru By Hilton Martinsburg Hotel
Tru By Hilton Martinsburg Martinsburg
Tru By Hilton Martinsburg Hotel Martinsburg

Tru By Hilton Martinsburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 65 out of 79 reviews" "
Rating 8 - Good. 8 out of 79 reviews" "
Rating 6 - Okay. 4 out of 79 reviews" "
Rating 4 - Poor. 0 out of 79 reviews" "
Rating 2 - Terrible. 2 out of 79 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and feels new. Interesting/useful touches around the room. Common areas seem great with board games, pool table, working areas, and free breakfast with lots of seating.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, secure area, comfortable bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Anne, Martinsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Súper nice
Stayed 3 nights in Sep 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Bart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable. The pillows were awsome. I loved the shower and the water pressure.
Stayed 1 night in Sep 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Tru hotels. Most are brand new and very clean. We also love the game room.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru by Hilton has become my favorite chain. My 8 yr old son loved the lobby with its pool table and huge choices of board games. I like the murals on the walls of the lobby. Staff is the best, wish I could have stayed longer!
Stayed 1 night in Aug 2024

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at a Tru by Hilton hotel. We loved it. It was brand new, very clean and so friendly. The staff was wonderful. The room was awesome. Breakfast was good. The lobby was most impressive. Games, a pool table and very inviting atmosphere With 24 hour coffee available and a very chill, hang out atmosphere. Will definitely stay at Tru again! Also very reasonably priced.
Stayed 3 nights in Aug 2024

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the decor. It was very inviting. The staff were very nice and informative. I really loved that when I entered my room there was a welcome on the television with my name on it.
Stayed 1 night in Sep 2024

8/10 Good

Lavern

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Brand new & nice. Beds were so-so…not high end & not very comfortable… Breakfast was good!
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean property. Freindly staff. Breakfast was disappointing. Food lacked flavor.
Stayed 1 night in Aug 2024

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very, very small & there were quite a few homeless people walking around constantly
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big
Stayed 3 nights in Aug 2024

10/10 Excellent

laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean, free parking, location easy to access and great place for teens that welcomes fun in the lobby!
Stayed 1 night in Aug 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place
Stayed 1 night in Aug 2024

10/10 Excellent

DEBBIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, staff friendly, very clean & quiet!
Stayed 1 night in Aug 2024

10/10 Excellent

Danica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always happy to stay here!
I can’t say enough how much I love this chain! The design is so functional, with a shelf above the counter in the bathroom, gorgeous showers including a small footrest for shaving, USB-A and C built into the bedside outlet, and USB-A in the alarm clock. There are hooks at the entrance for hanging, so much better than hangers. All staff are super friendly and helpful! Breakfast was good, I wished there were a few more options (need bacon!) and yogurt flavours. There is complimentary coffee/tea/hot chocolate always available and they have a little shop around the front desk with tons of options for snacks and toiletries. The main level is bright and inviting, and there are board games, a pool table, and magazines available and I’m told the staff will play with guests :) There is lots of comfortable seating and tables, and many seats have outlets built into them. There is a board with recommendations of things to do in the area. The whole space was super clean, my only little complaint was the room floor, when I got out of the shower and stepped onto the tile it was clear they could use some extra TLC as the water from my feet was immediately dirty. The shower drain is also super loud. The bathroom products are heavily scented, so just be aware if you have sensitivities. I like it, but would prefer unscented lotion. Overall it was an amazing stay in line with my previous experiences with this chain and I highly recommend!
Stayed 1 night in Aug 2024