Tru By Hilton Martinsburg

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru By Hilton Martinsburg

Terrace/patio
Lobby
Exterior
Room, 2 Queen Beds
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Free WiFi

Explore the area

Map
801 Snapp Street, Martinsburg, WV, 25401
  • Martinsburg Mall
    ‪4 min walk‬
  • Wonderment Puppet Theater
    ‪20 min walk‬
  • Triple Brick Museum
    ‪3 min drive‬
  • Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪11 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Martinsburg

With a stay at Tru By Hilton Martinsburg in Martinsburg, you'll be within a 5-minute walk of Wurzburg Dog Park and Martinsburg Mall. .This hotel is 1 mi (1.6 km) from Wonderment Puppet Theater and 1.5 mi (2.3 km) from Apollo Civic Theatre.

What's nearby

  • Martinsburg Mall - 4 min walk
  • Martinsburg-Berkeley County Convention and Visitors Bureau - 3 min drive
  • Belle Boyd House - 3 min drive
  • For the Kids, By George Children's Museum - 3 min drive
  • Adam Stephen House - 3 min drive

Getting around

  • Martinsburg Station - 7 min drive
  • Martinsburg, WV (MRB-Eastern West Virginia Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Cracker Barrel - ‬14 min walk

About this property

Tru By Hilton Martinsburg

Hotel in Martinsburg with free breakfast and a fitness center
Tru By Hilton Martinsburg offers 15 accommodations. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 15 guestrooms. Complimentary wireless internet access is available to keep you connected.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary continental breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:30 AM

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Towels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Tru By Hilton Martinsburg Hotel
Tru By Hilton Martinsburg Martinsburg
Tru By Hilton Martinsburg Hotel Martinsburg

Tru By Hilton Martinsburg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 80 out of 94 reviews" "
Rating 8 - Good. 8 out of 94 reviews" "
Rating 6 - Okay. 4 out of 94 reviews" "
Rating 4 - Poor. 0 out of 94 reviews" "
Rating 2 - Terrible. 2 out of 94 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
New building, quiet, clean room! Recommend!
Stayed 1 night in Oct 2024

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
After we had settled in to our room. We realized a breaker had blown and we didn't have electricity in parts of our room. The desk clerk was attentive and responsive. We did get the night comped. Changing rooms is a hassle and I would recommend that staff check that rooms are operating as expected before guests arrive. Also, the EV stations are poor quality and could be upgraded. We were happy with the staff and their willingness to assist us.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Julianne, Charlton

Stayed 1 night in Sep 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casandra was kind and helpful. Went out is her way to give us a room ajoined with family Aldi staying. Good breakfast. Very clean

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities
Stayed 1 night for a baseball tournament at Oatesdale park. 5 minutes away. The staff here was exceptionally friendly and helpful. Rooms were just what you need, clean and comfortable. My favorite was the shower with great water pressure. Kids had a blast playing pool in the lobby after the games. There were numerous restaurants behind the Walmart across the street. Would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tru by Hilton is great!
I always stay at Tru by Hilton. They are clean and the staff is always amazing.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rhyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and safe, and all the folks working there were just wonderful. I will definitely stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deric

Stayed 1 night in Sep 2024

8/10 Good

Caitlin

Liked: Cleanliness, property conditions & facilities
Ok
The check in staff member wasn’t the friendliest but the keys worked when we got to the room. The bed was ok but the pillows were soft. There wasn’t additional blankets. There was a random long hair on the bathroom shower door. The shower was difficult to navigate because of the high pressure water (not complaining about water pressure) but the floor gets wet. Out of body soap in the shower. The breakfast is ok but nothing to write home about.
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Travelled with family
New decor compared to other hotels
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the Tru design!
Stayed 4 nights in Sep 2024

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and feels new. Interesting/useful touches around the room. Common areas seem great with board games, pool table, working areas, and free breakfast with lots of seating.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, secure area, comfortable bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Anne, Martinsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Súper nice
Stayed 3 nights in Sep 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024