I had booked a bungalow with a desk, safety box, sitting area, wifi and garden view. Instead, I'm assigned a windowless room, with walls that don't reach the ceiling, no desk, box, seating area, wifi, hardly any place to move around or place our luggage, nothing! What they called a "bungalow " was a house-like building with all these rooms around a sitting area and a bathroom outside, around the building. Wifi is only available in the dining area. When I spoke with the manager about the booking, they said that's what they meant as a bungalow and the information in Hotels.com was mistaken. If I had booked through their website we would've known what we were actually getting. I was offered a better room for an extra charge. They were incredibly rude. When I demanded a cancellation and a refund, I was told it had to be done through the site. They "kindly" offered another room at the far end of the property, in the service area, overlooking the sheets and towels drying on lines and all over the floor. Totally disappointed.
The hotel is on the beach but there is nowhere to be as the waves go up to the property. You have to walk several hundred meters to find beach to sit down.
There are several hotels and guest houses close by so we later moved to another one for half the price.
This hotel is overpriced and the information providedis completely misleading. I would never go back.