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Courtyard by Marriott Charlotte/Matthews

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Charlotte/Matthews

Property amenity
Exterior
Reception
Lobby
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
11425 East Independence Blvd, Matthews, NC, 28106
  • Bowlero Matthews
    13 min walk
  • Sportsplex at Matthews
    20 min walk
  • Novant Health Matthews Medical Center
    4 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    27 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

32-inch LCD TV with cable channels, TV

Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Double Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Double Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior
Fairfield Inn & Suites by Marriott Charlotte Matthews
Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1003)
The price is NZ$183
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Fairfield Inn & Suites by Marriott Charlotte Matthews

About the area

Matthews

Located in Matthews, Courtyard by Marriott Charlotte/Matthews is in the suburbs, within a 5-minute drive of Bowlero Matthews and Sportsplex at Matthews. .This hotel is 9.4 mi (15.1 km) from Bojangles' Coliseum and 9.5 mi (15.2 km) from The Park Expo & Conference Center.

What's nearby

  • Sportsplex at Matthews - 20 min walk - 1.7 km
  • Novant Health Matthews Medical Center - 4 min drive - 2.4 km
  • Bojangles' Coliseum - 14 min drive - 15.1 km
  • Ovens Auditorium - 14 min drive - 15.4 km
  • SouthPark Mall - 18 min drive - 17.6 km

Getting around

  • Charlotte Station - 18 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 27 min drive

Restaurants

  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Miki's Restaurant - ‬3 min drive
  • ‪Golden Corral - ‬12 min walk
  • ‪Neds Tavern - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

Courtyard by Marriott Charlotte/Matthews

Suburban hotel with a fitness center and a 24-hour business center
Courtyard by Marriott Charlotte/Matthews offers 121 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 121 guestrooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, shopping on site, and a fireplace in the lobby.
Satisfy your appetite with American cuisine at Courtyard Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. To-go breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Courtyard Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–9:30 AM: USD 13 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Courtyard Bistro

Things to do

  • Fitness centre
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms - 2

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 13 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews Hotel
Courtyard Marriott Charlotte/Matthews Hotel Matthews
Courtyard Marriott Charlotte/Matthews Matthews
Courtyard By Marriott Charlotte Matthews Hotel Matthews
Courtyard Matthews
Matthews Courtyard
Courtyard by Marriott Charlotte/Matthews Hotel
Courtyard by Marriott Charlotte/Matthews Matthews
Courtyard by Marriott Charlotte/Matthews Hotel Matthews

Courtyard by Marriott Charlotte/Matthews Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 485 out of 1003 reviews" "
Rating 8 - Good. 303 out of 1003 reviews" "
Rating 6 - Okay. 116 out of 1003 reviews" "
Rating 4 - Poor. 54 out of 1003 reviews" "
Rating 2 - Terrible. 45 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Fernando, Kinston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallway was very balmy and musty. Room had a musty smell to it when we first walked in, but then it faded after a while. Service was excellent.
Stayed 2 nights in Aug 2024

8/10 Good

Horace

Liked: Cleanliness, staff & service, room comfort
Carpet was wet. No High Commode toilets seats. No Ice bucket. Rates were fair and people were nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Geneva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed very comfortable. Good size room Quiet.
Stayed 9 nights in Aug 2024

8/10 Good

Mary Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Kadegra

Stayed 1 night in Aug 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall good w a few spots that are rough around the edges like my bathroom and the pool
Stayed 2 nights in Jun 2024

10/10 Excellent

Christopher

Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in great shape. Clean, everything worked, the staff was absolutely professional and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Stayed 1 night in Jul 2024

8/10 Good

EMANUEL, Caguas

Stayed 2 nights in Jun 2024

10/10 Excellent

Keith

Stayed 1 night in Jul 2024

6/10 Okay

Robyn

Travelled with family
Liked: Cleanliness, staff & service
We did not realize when booking that there is no free coffee or breakfast downstairs. Somehow we missed that. We had to pay $6 for drip coffee downstairs. My star rating doesn’t reflect that we did not see that. When we checked in the clerk was nice, and asked if we wanted the 2nd or 3rd floor. We decided 3rd bc no one would be above us. They failed to mention the hallway air was out on the 3rd floor. When we came back from dinner I asked if they knew the air was out and they said they did. It would have been nice if they said when we made our choice of floors “By the way the air in the hallway is out on the 3rd floor, and the available room is very far from the elevator”. It was EXTREMELY HOT in the hall. Also, the room smelled like my grandmother’s basement. Musty. The air conditioner was excellent and kept us cool inside the room and the bed was comfortable. Other wise this would have been a one star review. Choose the other hotel nearby with better ratings and free coffee if you don’t need a bar.
Stayed 1 night in Jul 2024

10/10 Excellent

Jenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
The room was very clean beds were comfortable. The pool area was clean and nice. Erin at the front desk when we checked in was very friendly and helpful.
Stayed 1 night in Jul 2024

8/10 Good

doan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to many places
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not safe
*DO NOT STAY HERE* Someone opened my room door two times. One in the afternoon and the middle of the night. Management said it was housekeeping checking rooms in the afternoon & they made a mistake. However housekeeping did not say “housekeeping” “sorry wrong room”“perdón” nothing. Just opened the door realized it was locked with the latch and walked away. When I got to the door there was no one in the general location. There are no cameras in the hallway only on the elevators. Seems extremely sketchy. I was also told no one accessed the room in the middle of the night even though my personal travel alarm went off. I felt dismissed when it was brought to the attention of management & heard excuses. Didn’t feel safe & will not stay there again when I come to visit family. It was giving “trafficking”. Not safe at all. I should be able to feel safe while visiting & not have to have 3 different locks on the door to sleep
Stayed 3 nights in Jul 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were not ready at 3 pm.
Stayed 1 night in Jul 2024

6/10 Okay

Joseph

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The curtain on the windows was ripped and the heavy window shade was not in good condition! The area around the drain in the bathtub was black and needed to be scrubbed! The poorest Courtroom room I have stayed in. Check in was wonderful as the staff was efficient and pleasant!
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Stayed 1 night in Jul 2024

10/10 Excellent

Tia, Edgefield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Stayed 2 nights in Jun 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we visit Matthews . It's always reliable .
Stayed 2 nights in Jun 2024

6/10 Okay

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
I stayed only two nights. Many problems may have been due to large number of families with children. However, my room was not serviced at all, ice machine was always empty, elevator was out of order, and curtain would not close all the way. However, the front desk staff was most helpful at checkin.
Stayed 2 nights in Jun 2024