Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

3.5 star property

Photo gallery for Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Sports facility
Lunch and dinner served
Exterior
Golf
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Pool

Explore the area

Map
5400 John Q Hammons Dr, Concord, NC, 28027

Room options

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (2 Rooms)

  • Sleeps 4
  • 1 King Bed

Standard Suite, 1 King Bed, Non Smoking

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

  • 42.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

  • 46.00 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Premium Room, 1 King Bed, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Non Smoking

  • 46.00 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed, Balcony

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub (Mobility & Hearing)

  • 42.00 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Premium Suite, 2 Queen Beds

  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Bedrooms

  • 42.00 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub

  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds, Corner

  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

  • 42.00 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 2 Queen Beds, Allergy Friendly (Wellness, In-room air purification)

  • 42.00 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

  • 42.00 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Corner

  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Allergy Friendly (Wellness, In-room air purification)

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Concord

When you stay at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa in Concord, you'll be in a shopping district, within a 5-minute drive of Charlotte Motor Speedway and Concord Mills. .This golf resort is 5.7 mi (9.1 km) from University of North Carolina at Charlotte and 14.3 mi (23.1 km) from Spectrum Center.

What's nearby

  • Hendrick Motorsports Complex - 19 min walk - 1.6 km
  • Charlotte Motor Speedway - 3 min drive - 2.8 km
  • Concord Mills - 4 min drive - 2.3 km
  • Great Wolf Lodge Water Park - 6 min drive - 2.1 km
  • PNC Music Pavillion - 7 min drive - 6.5 km

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 9 min drive
  • Kannapolis Station - 18 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Firehouse Subs - ‬6 min drive
  • ‪Cookout - ‬19 min walk
  • ‪McDonald's - ‬19 min walk

About this property

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Art Deco resort with a full-service spa and a golf course
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offers 308 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Concord resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and safes. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include a golf course, an indoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 308 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming and MP3 docking stations are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers.
Take time to pamper yourself with a visit to the full-service spa. After practicing your swing on the golf course, you can enjoy other recreational amenities including an indoor pool and a steam room. Additional amenities at this Art Deco resort include wireless internet access (surcharge), concierge services, and gift shops/newsstands. Guests can get to nearby shops on the complimentary shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The resort also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-in. Planning an event in Concord? This resort has 42477 square feet (3946 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transport

  • Free shopping centre shuttle
  • Parking on site (USD 8 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Indoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (42,477 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 8.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Charlotte-Concord/Golf
Embassy Suites Charlotte-Concord/Golf Concord
Embassy Suites Charlotte-Concord/Golf Resort
Embassy Suites Charlotte-Concord/Golf Resort Concord
Embassy Suites Hilton Charlotte-Concord-Golf Resort
Embassy Suites Hilton Resort
Embassy Suites Hilton Charlotte-Concord-Golf
Embassy Suites Hilton
Embassy Suites Charlotte Concord/Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 714 out of 1201 reviews
Rating 8 - Good. 223 out of 1201 reviews
Rating 6 - Okay. 113 out of 1201 reviews
Rating 4 - Poor. 72 out of 1201 reviews
Rating 2 - Terrible. 79 out of 1201 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entire staff was excellent!
Stayed 3 nights in Dec 2024

8/10 Good

K

Stayed 1 night in Dec 2024

10/10 Excellent

Tamikia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing from the moment we arrived. All the staff from front desk, restaurant and house cleaning was friendly and professional. Property was beautiful and clean. I will definitely be going back again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The stay was overall amazing! Great service, breakfast buffet was amazing, everyone was very nice and was egar to meet all the little ones. Best part was giving out the teddy bears to all the kids. They loved it! Thank you
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Travelled with family
Stayed 3 nights in Dec 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home for the Holidays!
Embassy suites was an amazing experience over the holidays. Upon arrival we were given a choice on which floor we wanted, and then we made some hot chocolate at the hot chocolate bar. On Christmas Eve there were games in the lobby for everyone which included cash prizes and goody bags for everyone. Kids were given teddy bears as well. The staff was super friendly and caring! It felt like we were with family! Thank you!
Stayed 4 nights in Dec 2024

10/10 Excellent

Russell

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit more expensive than where we normally stay, but Teresa, who checked us in, and the staff were exceptional. From having actual separate bedrooms, which a lot of other hotels advertise, but don’t actually have. To giving my kids teddy bears and us hot chocolate, everything, except maybe the apparent age of the carpeting was exceptional. This Embassy suites may have won the brand a couple of converts, despite the added expense.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great amenities, very clean, polite staff and love the omelette bar.
Stayed 3 nights in Dec 2024

8/10 Good

Delicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay foe Hoilday!!
This hotel was what we expected. It’s always nice to stay at the Embassy suites. The breakfast is amazing full breakfast bar. The hotel was extravagant decorated so beautiful for this Christmas season. The staff was friendly, very helpful. Overall, I will recommend this hotel if you’re in the Concord area.
Stayed 1 night in Dec 2024

6/10 Okay

LaTia

Travelled with family
Liked: Staff & service
I was interrupted throughput the night due to very loud neighbors who were doing very personal things that should have stayed between them. My spa visit also wasn't good due to the massage therapist being on her phone texting the entire appointment.
Stayed 1 night in Dec 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip
It was very enjoyable. Was here for an early Christmas qith my family. The staff was so wonderful to myself and family. Will stay again!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Benjamin

Stayed 1 night in Dec 2024

10/10 Excellent

Jamison

Stayed 2 nights in Nov 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'd stay again
Friendly front desk, quick, efficient check-in. Room was clean and comfortable. Nice job folks! thank you
Stayed 1 night in Dec 2024

10/10 Excellent

Catricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were great beds very comfortable clean good food
Stayed 2 nights in Dec 2024

10/10 Excellent

Marjorie

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so polite and the room was very clean and spacious. It smelled so clean, will definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

wesley

Stayed 2 nights in Nov 2024

2/10 Terrible

Estevan

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The elevators were broken and the manager owes a refund for that day and experian has tried to reach out but the managers are not available or either responding
Stayed 2 nights in Dec 2024

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacian

Stayed 1 night in Dec 2024

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception area as well as the individuals that supported the breakfast buffet were a professional. One of the three elevators were broken, and the property overall looks worn. Attended a formal Christmas event and their ballroom was nice and spacious as our organizations utilize two of their conference rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024