4/10 Poor
Michael
Travelled with partner
25 Oct 2024
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I regret to say that during my stay some property of mine disappeared from the room me and my partner were staying in. I brought this up with the front desk, and they assured me that none of their staff were on the same floor that day. They checked security cameras and insisted that no one got into my room, which I find difficult to believe given my missing property.
Additionally, I need to talk about communication and general cleanliness. The hotel was lacking in housekeepers, so that if we wanted our room cleaned, we would have needed to inform the front desk. This fact was never made clear to us: no one mentioned it at the front desk, and there were no signs anywhere indicating this. We were only made aware of this when we were checking out. Consequently, we spent four days in the hotel waiting for housekeeping to attend to our room, which never appeared.
I would not stay here again, nor would I advise others to.
Michael
Stayed 4 nights in Oct 2024