DoubleTree by Hilton Mazatlan

4.0 star property

Photo gallery for DoubleTree by Hilton Mazatlan

4 outdoor pools, pool umbrellas, pool loungers
Terrace/patio
Sports facility
Terrace/patio
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available

Explore the area

View map
Av. Camaron Sabalo 905, Zona Costera, Mazatlán, SIN, 82148
  • El Cid Country Club Golf Course
    ‪3 min drive‬
  • Cerritos Beach
    ‪4 min drive‬
  • Mazatlán Aquarium
    ‪9 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

Junior, Suite, 1 Queen Bed, Balcony, Oceanfront

8.2 out of 10
Very good
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 2 Double Beds, Balcony, Oceanfront

8.4 out of 10
Very good
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed, Oceanfront

8.2 out of 10
Very good
(35 reviews)
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds, Oceanfront

8.2 out of 10
Very good
(35 reviews)
  • 26 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(13 reviews)
  • 67 sq m
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 2 Double Beds, City View

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, City View

8.6 out of 10
Excellent
(51 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(62 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Mazatlán

With a stay at DoubleTree by Hilton Mazatlan in Mazatlán (Zona Dorada), you'll be a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlán Aquarium. .This beach resort is 3.7 mi (5.9 km) from Cerritos Beach and 5.1 mi (8.2 km) from Plaza Machado.

What's nearby

  • El Cid Country Club Golf Course - 3 min drive - 2.0 km
  • The Mazatlan Malecón - 4 min drive - 3.1 km
  • Cerritos Beach - 4 min drive - 2.7 km
  • Mazatlan International Center - 7 min drive - 5.8 km
  • Mazatlán Aquarium - 9 min drive - 5.8 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪Le Frolle - ‬4 min walk
  • ‪La Concha Restaurant - ‬3 min walk
  • ‪Los Arcos - ‬1 min walk
  • ‪Panamá - ‬1 min walk
  • ‪Sunny Buns - ‬5 min walk

About this property

DoubleTree by Hilton Mazatlan

Beachfront, with 4 outdoor pools
DoubleTree by Hilton Mazatlan offers 281 shared accommodations with air conditioning, minibars, and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Mazatlán resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a steam room.
Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 281 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax and unwind with massages and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a steam room. Additional amenities at this resort include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This resort has 2 meeting rooms available for events. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
DoubleTree by Hilton Mazatlan has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • Free valet parking on site
  • Covered parking on site (MXN 100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 140 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Things to do

  • 4 outdoor pools
  • Steam room
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Laundry facilities
  • Lifeguards on site
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (130 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Covered self parking fee: MXN 100.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

thelocal Hotels Mazatlan Hotel
thelocal Hotels Hotel
thelocal Hotels
thelocal Hotels Mazatlan
DoubleTree by Hilton Mazatlan Resort
DoubleTree by Hilton Mazatlan Mazatlán
DoubleTree by Hilton Mazatlan Resort Mazatlán

DoubleTree by Hilton Mazatlan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 785 out of 1447 reviews
Rating 8 - Good. 334 out of 1447 reviews
Rating 6 - Okay. 173 out of 1447 reviews
Rating 4 - Poor. 87 out of 1447 reviews
Rating 2 - Terrible. 68 out of 1447 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

LILIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel was at a great location, very clean, and the staff was amazing!
Stayed 1 night in Jun 2025

8/10 Good

Rocio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the pool area. Rooms are nice and comfy. The bathroom was big and the shower was nice. All the staff was very nice and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and clean
Stayed 3 nights in May 2025

10/10 Excellent

Mariana Reyes

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place very safe and quiet
Stayed 6 nights in Jun 2025

10/10 Excellent

Marco Antonio Garcia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Maria

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Family friendly
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael Allen

I liked the staff more than anything. Liliana in housekeeping provided excellent customer service and worked in a professional manner and yet was very nice on a personal level! I wish I could have her as one of my employees! Rodrigo, Esmerelda and "Zaid" Diaz were also exceptional. I look forward to my next stay!!
Stayed 8 nights in Jun 2025

6/10 Okay

Claudia

Hotel failed to proved essentials - enough towels - soap- had to keep calling them for missing essentials - room service was forgotten the housekeeping came at 5 pm
Stayed 4 nights in Jun 2025

10/10 Excellent

Janitza

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel! The view is amazing and great customer service! Will definitely stay here again
Stayed 3 nights in Jun 2025

8/10 Good

Ignacio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 3 nights in Jun 2025

10/10 Excellent

Imelda

Stayed 6 nights in May 2025

8/10 Good

alfonso

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Miguel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall will be back
Stayed 4 nights in May 2025

4/10 Poor

MANUEL

Stayed 5 nights in May 2025

6/10 Okay

Jeanine Yvette

Stayed 14 nights in May 2025

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness
Hotel was ok the view excellent only the service has a lot of opportunities to improve
Stayed 2 nights in May 2025

10/10 Excellent

Claudia Janet

Stayed 3 nights in Mar 2025

4/10 Poor

Damaris

Very dirty
Stayed 4 nights in May 2025

10/10 Excellent

Herlinda I

Liked: Cleanliness, amenities
Nice and clean
Stayed 3 nights in May 2025

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Newer property. Room is large and have lots of extra space. Very clean grounds. Pools were very nice to swim you. I loved the morning breakfast.
Stayed 6 nights in May 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Louis Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was really close to the beach! And really quiet at night!
Stayed 3 nights in May 2025

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente vistas al mar y muy buenos cuatros
Stayed 4 nights in Mar 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean great staff on the beach
Stayed 3 nights in May 2025