Victoria Palms Inn & Suites

2.5 star property

Photo gallery for Victoria Palms Inn & Suites

Exterior
In-room safe, soundproofing, iron/ironing board, cots/infant beds
Executive Room
Exterior
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
600 Kingston Way, Donna, TX, 78537
  • Valley Nature Center
    ‪4 min drive‬
  • Knapp Medical Center
    ‪6 min drive‬
  • Tierra Santa Golf Club
    ‪9 min drive‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪19 min drive‬

Room options

Deluxe Suite, 1 Bedroom, Kitchen

  • 487 sq m
  • Resort view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Standard Suite, 2 Double Beds

  • 487.0 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Executive Room

  • 49 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 36 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

  • 37.4 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 2 Double Beds with Sofa Bed

  • 487 sq m
  • Resort view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Suite

  • 49 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • 49 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Donna

Located in Donna, Victoria Palms Inn & Suites is in the business district, within a 5-minute drive of Valley Baptist Micro Hospital Weslaco and Valley Nature Center. .This hotel is 3.5 mi (5.7 km) from Frontera Audubon Society and 4.3 mi (6.9 km) from Knapp Medical Center.

What's nearby

  • Valley Baptist Micro Hospital Weslaco - 2 min drive - 2.5 km
  • Valley Nature Center - 4 min drive - 3.8 km
  • Knapp Medical Center - 6 min drive - 6.9 km
  • Tierra Santa Golf Club - 9 min drive - 7.6 km
  • Rio Grande Valley Premium Outlets - 12 min drive - 16.7 km

Getting around

  • Miller Intl. Airport (MFE) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Whataburger - ‬4 min drive

About this property

Victoria Palms Inn & Suites

Hotel in Donna with a 24-hour business center and a 24-hour front desk
Victoria Palms Inn & Suites offers 120 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Donna hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 120 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
You can enjoy a meal at Victoria (Seasonal) serving the guests of Victoria Palms Inn & Suites, or stop in at the snack bar/deli.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Donna? This hotel has 16856 square feet (1566 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Victoria (Seasonal) - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant
  • Coffee/tea in a common area

Restaurants on site

  • Victoria (Seasonal)

Things to do

  • Outdoor pool
  • A hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (16856 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Front entrance ramp
  • Pool hoist on site
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Mosquito nets
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 15 to November 15:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Victoria Palms
Victoria Palms Donna
Victoria Palms Inn
Victoria Palms Inn Donna
Victoria Palms Hotel
Victoria Palms Inn And Hotel Donna
Victoria Palms Hotel
Victoria Palms Inn & Suites Hotel
Victoria Palms Inn & Suites Donna
Victoria Palms Inn And Hotel Donna
Victoria Palms Inn & Suites Hotel Donna

Victoria Palms Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 443 out of 896 reviews
Rating 8 - Good. 268 out of 896 reviews
Rating 6 - Okay. 94 out of 896 reviews
Rating 4 - Poor. 48 out of 896 reviews
Rating 2 - Terrible. 43 out of 896 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Norma Nelly

Stayed 1 night in Dec 2024

8/10 Good

JOSE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated but still a nice place.
Room was nice. Dated but still nice. Pickings were "SLIM" when it came to breakfast. Never saw any butter or jellys, even though there was bread to toast & a waffle iron. Guess they wanted you to visit the restaurant instead.
Stayed 3 nights in Dec 2024

8/10 Good

ALFREDO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Gary R

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Connie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
In the Dark
In general, my stay was decent. I was not satisfied with the breakfast offerings. It was nothing but a carb-fest! But my biggest problem was the loss of power. My children were terrified in the dark! It was impossible to pack up for our morning departure, and the staff was of no help keeping the guests informed of the situation.
Stayed 3 nights in Nov 2024

6/10 Okay

Ana

Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious suites
Stayed 4 nights in Nov 2024

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would book there Again a check in was so quick!!
Stayed 1 night in Nov 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was awesome more than we were expecting to be honest. Amir provided exceptional customer service and made our check in reservation easy (even though the system was down for a few hours) My family and I came down from Houston for a family matter and we will definitely be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Hua

Stayed 1 night in Nov 2024

8/10 Good

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and it is close to everything. The room was clean and organized, though a little dated but the price was great! Just stayed 1 night but surroundings were quiet and well kept. Our door handle cover of the main door was loose so I would recommend you check that but overall it was a pleasant stay
Stayed 1 night in Nov 2024

10/10 Excellent

Cristina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Elia Aydee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Carmen Janeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jose Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale la pena
Excelente solo con el detalle que en recepción no había gente bilingüe
Stayed 2 nights in Nov 2024

4/10 Poor

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities
Fuerte olor a humedad
La habitacion no.cerraba bien la puerta y tenia un fuerte olor a humedad
Stayed 1 night in Nov 2024

6/10 Okay

Nestor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DESAYUNO
Bien pero el desayuno muy pobre
Stayed 1 night in Nov 2024

4/10 Poor

Noir

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When I arrived, the staff was not approachable, they handled the paperwork and only gave me the key without any other directions. The room I got wasn't the one I had booked (booked for two beds, and they gave me one) when I went to the front desk they said something about an issue, and was either that room or to cancel the room.
Stayed 1 night in Nov 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff, and quiet and relaxing
The check in was little bit slow, after we received the keys it seemed like they were disactived, we came back to tje front office and they reactivated for us. After that we enjoyed our stay . The rooms eere clean and we got clran towels amd the trash taken out every day. The environment was quiet and relaxing . Ovrrall nice stay, for sure we are coming back to to Victoria Palms in!
Stayed 3 nights in Nov 2024

8/10 Good

Nestor Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La información no fue clara en la estancia y no pudimos hacer cambio de cuarto ni ampliar los dias de estancia
Stayed 2 nights in Nov 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, courteous.
Stayed 1 night in Nov 2024