Upon arrival it was locked and dark before five pm. Staff seemed annoyed that I hadn't received your email.We had been in the touring park for 7 hours, no cell service. Besides, I don't want on vacation.Have time to look at emails daily! Had left message around three, that we were on our way, when I did get cell service in another town. Staff was perplexed that I had not sign her guest agreement, before arrival. Never have I ever had to sign quite the guest agreement and then subject To interrogation. Hospitality was very lacking! Henceforth will never let any third party book for us!We are retired.Want to enjoy our vacation .There were no handicap parking accommodations.My husband has prosethic leg,does not do stairs very well.Well there was nothing about that on the property. Did not feel comfortable, didn't even use any of the amenities other than the bed,toilet,si!nk, 2 towels !We left early. Did not sleep well because of all this. Won't be booking again. The property was clean and tidy.