I have stayed at Massanutten in the single rooms previously, but the unit I stayed in this time was more like a condo/apartment. It was gorgeous, comfortable, and felt like home. Having the half kitchen was super helpful. There was more space. Granted, I was by myself, but 2-4 people could have enjoyed the space comfortably.
Checking in was a blast. I think the site says check in is at 5, but Lisa (I think her name was Lisa) advised that check in was really at 1, which came in handy since I thought I was early when I arrived about 2 pm. Even though there was a person or two in line, she took her time with making sure I knew where my stay way, where to eat, and the best places for recreation. The room was quiet and the building had an elevator so getting to the third floor was easy. All around good time.