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Doubletree by Hilton Jabal Omar Makkah

4.0 star property

Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Lobby
Exterior
Exterior
Reception
Presidential Suite, 1 King Bed (Haram) | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Room service
  • 24/7 front desk

Explore the area

Map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • Great Mosque of Makkah
    ‪11 min walk‬
  • King Fahad Gate
    ‪11 min walk‬
  • Kaaba
    ‪15 min walk‬

Room options

View all photos for Family Room, 2 Single Beds, Connecting Rooms, Partial View

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms, Partial View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

View from room

Family Room, 2 Single Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial View

Room, 1 King Bed

Room, 1 King Bed, Partial View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

View from room

Deluxe Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible

View from room

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Haram)

Presidential Suite, 1 King Bed (Haram) | View from room

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Bay View

  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior

Hilton Hotel & Convention Jabal Omar Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (848)
The price is NZ$243
for 1 room
includes taxes & fees
4 May - 5 May
Hilton Hotel & Convention Jabal Omar Makkah

About the area

Makkah

With a stay at Doubletree by Hilton Jabal Omar Makkah, you'll be centrally located in Makkah, within a 10-minute walk of As-Haabee Exhibition and Alkhalil Courtyard. .This hotel is 0.4 mi (0.6 km) from Souk Al-Khalil and 0.5 mi (0.8 km) from Great Mosque of Makkah.

What's nearby

  • Souk Al-Khalil - 8 min walk - 0.7 km
  • Great Mosque of Makkah - 11 min walk - 1.0 km
  • King Fahad Gate - 11 min walk - 1.0 km
  • Kaaba - 15 min walk - 1.3 km
  • Safa and Marwah - 7 min drive - 6.1 km

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 70 min drive

Restaurants

  • ‪البيك - ‬8 min walk
  • ‪Executive Lounge - ‬3 min walk
  • ‪الشبيكة كوفي - ‬8 min walk
  • ‪الملتقى لاونج - ‬3 min walk
  • ‪مطعم المصطفى - ‬2 min walk

About this property

Doubletree by Hilton Jabal Omar Makkah

Central hotel with 2 restaurants connected to a shopping center in Makkah
Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 676 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 500 meters.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. Planning an event in Makkah? This hotel has 250 square feet (23 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Onsite venue #2 - This restaurant specializes in Italian cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, English, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 500 metres
  • Area shuttle
  • Covered parking on site (SAR 215 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 80 to 250 for adults and SAR 40 to 125 for children
  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • 250 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 600 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 80 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 215 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002349

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 802 reviews
Rating 8 - Good. 135 out of 802 reviews
Rating 6 - Okay. 44 out of 802 reviews
Rating 4 - Poor. 18 out of 802 reviews
Rating 2 - Terrible. 31 out of 802 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

malka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location 10 min walk to Masjid al Haram. Shuttles to mosque available during prayer times. Breakfast buffet was excellent.
Stayed 4 nights in Jan 2025

2/10 Terrible

Sal

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Bad service
Stayed 8 nights in Jan 2025

10/10 Excellent

Naween

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay, super clean and close to Haram.
Stayed 3 nights in Dec 2024

6/10 Okay

Aishah

Liked: Staff & service, amenities, property conditions & facilities
Shuttle service available 24/7 to haram. Very convenient!
Stayed 12 nights in Jan 2025

2/10 Terrible

Jamil

Stayed 3 nights in Jan 2025

10/10 Excellent

Oybek

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very spacious including the bathroom as well, the mattress was top notch. Definitely worth staying.
Stayed 1 night in Jan 2025

8/10 Good

Sajeda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay, hotel is a 15 min work to the Haram.
Stayed 1 night in Jan 2025

10/10 Excellent

Asad

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel , nice ambiance and facilities, excellent breakfast and best view of Haram shareef from our room 😊
Stayed 3 nights in Jan 2025

2/10 Terrible

Fokrul

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

No parking available despite stating

I came here for a spiritual practise of umrah with my children for the first time. But upon arrival the valet refused to park my car, then on check in I was told there is no parking in the hotel I would have to seek neighbouring hotels. Given I was in the state of ihram it was extremely stressful to complete this and ended up paying £150 for 3 days parking and wasted 2 hours of my umrah
Stayed 3 nights in Jan 2025

10/10 Excellent

Ahsan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sheik

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with the full service from the room service and front desk.
Stayed 8 nights in Dec 2024

10/10 Excellent

Ahsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 Start hotel with the 5 Start felicities including great breakfast. 10 min walk to the Haram area. Bus available, but still 3 min walk from bust to the haram boundary
Stayed 1 night in Nov 2024

10/10 Excellent

mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Nasser

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been nice if they have shuttle that ran more frequently. We would always use the shuttle for the hotel across the street.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Hassan

Stayed 1 night in Jan 2025

8/10 Good

Iftekhar Zaman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay at doubletree Hilton

The hotel is in an excellent location, just a 5-10 minute walk to Masjid al-Haram. We also had a partial view of Masjid al-Haram, which was a great feature. However, the room conditions appeared visibly tired, and we felt the room rates were high considering the state of the accommodations. The hotel’s room service was excellent, and the staff were helpful. The bed was very comfortable, but the air conditioning did not work properly during our stay. Additionally, some amenities, such as a hair dryer, were missing from the room.
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

kamel Hachem, katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, friendly staff, proximity and easy access to haram
Stayed 2 nights in Jan 2025

10/10 Excellent

Ghias, Roslyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect but it’s little far from the mosque.
Stayed 3 nights in Dec 2024

10/10 Excellent

Noorjahan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Seid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Muhammad

Stayed 3 nights in Dec 2024