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Doubletree by Hilton Jabal Omar Makkah

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Lobby
Exterior
Presidential Suite, 1 King Bed (Haram) | View from room
Exterior
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • As-Haabee Exhibition
    5 min walk
  • Alkhalil Courtyard
    7 min walk
  • مطعم المصطفى
    2 min walk
  • Makkah (QCA-Makkah Bus Station)
    13 min walk

Room options

View all photos for Family Room, 2 Single Beds, Connecting Rooms, Partial View

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms, Partial View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial View

Room, 1 King Bed

Room, 1 King Bed, Partial View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Haram)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Bay View

  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior

Hilton Hotel & Convention Jabal Omar Makkah

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (763)
The price is NZ$387
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hilton Hotel & Convention Jabal Omar Makkah

About the area

Makkah

With a stay at Doubletree by Hilton Jabal Omar Makkah, you'll be centrally located in Makkah, within a 10-minute walk of As-Haabee Exhibition and Alkhalil Courtyard. .This hotel is 0.4 mi (0.6 km) from Souk Al-Khalil and 0.5 mi (0.8 km) from Great Mosque of Makkah.

What's nearby

  • Souk Al-Khalil - 8 min walk
  • Great Mosque of Makkah - 11 min walk
  • King Fahad Gate - 11 min walk
  • Kaaba - 15 min walk
  • Safa and Marwah - 7 min drive

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 70 min drive

Restaurants

  • ‪البيك - ‬8 min walk
  • ‪Executive Lounge - ‬3 min walk
  • ‪الشبيكة كوفي - ‬8 min walk
  • ‪الملتقى لاونج - ‬3 min walk
  • ‪مطعم المصطفى - ‬2 min walk

About this property

Doubletree by Hilton Jabal Omar Makkah

Central Makkah hotel connected to a shopping center, a quick walk to Souk Al-Khalil
Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 676 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 500 meters.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. Planning an event in Makkah? This hotel has 250 square feet (23 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Onsite venue #2 - This restaurant specializes in Italian cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, English, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (SAR 300 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle up to 500 metres

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 80-250 for adults and SAR 40-125 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Family friendly

  • Free area shuttle
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Conference space (250 square feet)
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch LED TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 600 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 80 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 300 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002349

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 500 out of 702 reviews" "
Rating 8 - Good. 122 out of 702 reviews" "
Rating 6 - Okay. 38 out of 702 reviews" "
Rating 4 - Poor. 16 out of 702 reviews" "
Rating 2 - Terrible. 26 out of 702 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Aisha Ibrahim

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Housekeeping is very poor. We have to request everyday 4 the rooms to be cleans, tea cups are not washed or positioned nicely, toiles essentials such as hand soaps etc are only replaced once for the 9 days we stayed there and. even the one time was at my request, sheets and pillow cases are not changed even if they are stained, towels also not changed.
Stayed 7 nights in Sep 2024

8/10 Good

Mohammed

Liked: Property conditions & facilities, room comfort
Helpful staff. Disappointed with duty manager
On the positive side excellent location and very nice surroundings. Helpful staff as a whole. On the negative side my room was not cleaned up over the three nights I stayed there and because I had to check out before breakfast time the duty manager couldn’t arrange for me a cup of coffee before leaving (l already paid for breakfast)
Stayed 3 nights in Sep 2024

6/10 Okay

wahaj

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel, great staff, very clean but, if you looking easy access to Haram, it was not feasible for us. it was hard on a hot days taking a shuttle back and forth from hotel to haram and back. i will not be staying at this hotel next time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohidin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close and comfortable.
Over all it was good
Stayed 1 night in Sep 2024

10/10 Excellent

Natasha

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Double Tree by Hilton Makkah Jabal Omar. My stay was for seven days and breakfast was included. The staff was very friendly and kind. They had a variety of options for the breakfast buffet. I enjoyed my stay and would definitely recommend this hotel to my family and Friends.
Stayed 7 nights in Sep 2024

10/10 Excellent

Youcef

Stayed 2 nights in Aug 2024

6/10 Okay

Jahangir

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Asim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for All staff
Stayed 1 night in Sep 2024

10/10 Excellent

Maha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! The shuttle service to haram 24/7 was spot on, it was not noisy or very busy which was a plus. Looking forward to coming again!
Stayed 4 nights in Sep 2024

10/10 Excellent

Fatima

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 4 nights in Dec 2023

10/10 Excellent

Asim

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Thanks for all staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Muhammet ömer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Aisha Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice to have a microwave oven in every room.
Stayed 1 night in Sep 2024

10/10 Excellent

Yazan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, and would definitely stay there again, God willing. They are working on improving the surrounding area even more, additional stairs and elevators are being built for more convenient access to the holy site.
Stayed 2 nights in Sep 2024

10/10 Excellent

Asad

Stayed 1 night in Sep 2024

8/10 Good

Askar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

OLANIKE, Ibadan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quite
Stayed 7 nights in Sep 2024

6/10 Okay

Sadaam

Stayed 5 nights in Aug 2024

10/10 Excellent

Firas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not very close to Haram but the hotel itself is nice. Parking wasn’t available and had to park in Idress Hotel.
Stayed 1 night in Aug 2024

8/10 Good

Roaa

Stayed 1 night in Aug 2024

2/10 Terrible

Mohammed Abul

Disliked: Cleanliness, property conditions & facilities
Our room was 'upgraded' & when we entered our room it was nowhere near ready. Towels had hair, shower had hair, soap was used and dirty - it was even put in the box to make it seem as if its been replaced but tgey clearly do not check these things. The property transport was supposed have a minibus that drops us off to the elevators to go towards the Kaabah, but on the second day this stopped working and we had to used golf carts which were extremely busy as only a limited amount of people can get on. As well as this, the main reception was under construction which meant our daily entrance was the fire exit. This really was a put off as at the price we paid, we barely felt like we got anything back. It is not what I expected from a Hilton hotel and it honestly was upsetting as we only chose this hotel over competitors due to the brand name and pur previous good experiences with Hilton. Very disappointing visit.
Stayed 5 nights in Aug 2024

10/10 Excellent

Fazlay

Stayed 1 night in Aug 2024

6/10 Okay

Mohamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is very clean and nice, staff are friendly. The reasons I’m not giving five stars, because the room was missing towels and we had to ask the front desk for more. The other reason is the food there, as advertised it looked delicious, but when we got it, it had no taste or smell. It was also pre made food and not fresh and heated up as well. Overall, we enjoyed our stay at Double tree.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in May 2024