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Doubletree by Hilton Jabal Omar Makkah

4.0 star property

Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Lobby
Reception
Exterior
Exterior
Presidential Suite, 1 King Bed (Haram) | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • Great Mosque of Makkah
    ‪11 min walk‬
  • King Fahad Gate
    ‪11 min walk‬
  • Kaaba
    ‪15 min walk‬

Room options

View all photos for Family Room, 2 Single Beds, Connecting Rooms, Partial View

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms, Partial View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Single Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Partial View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Haram)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Bay View

  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Partial View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Partial View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior

Jabal Omar Marriott Hotel, Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (377)
The price is NZ$2,316
for 1 room
includes taxes & fees
28 Mar - 29 Mar
Jabal Omar Marriott Hotel, Makkah

About the area

Makkah

With a stay at Doubletree by Hilton Jabal Omar Makkah, you'll be centrally located in Makkah, within a 10-minute walk of As-Haabee Exhibition and Alkhalil Courtyard. .This hotel is 0.4 mi (0.6 km) from Souk Al-Khalil and 0.5 mi (0.8 km) from Great Mosque of Makkah.

What's nearby

  • Souk Al-Khalil - 8 min walk - 0.7 km
  • Great Mosque of Makkah - 11 min walk - 1.0 km
  • King Fahad Gate - 11 min walk - 1.0 km
  • Kaaba - 15 min walk - 1.3 km
  • Safa and Marwah - 7 min drive - 6.1 km

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 70 min drive

Restaurants

  • ‪البيك - ‬8 min walk
  • ‪Executive Lounge - ‬3 min walk
  • ‪الشبيكة كوفي - ‬8 min walk
  • ‪الملتقى لاونج - ‬3 min walk
  • ‪مطعم المصطفى - ‬2 min walk

About this property

Doubletree by Hilton Jabal Omar Makkah

Central hotel with 2 restaurants connected to a shopping center in Makkah
Doubletree by Hilton Jabal Omar Makkah offers 676 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch LED televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 676 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 500 meters.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. Planning an event in Makkah? This hotel has 250 square feet (23 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Onsite venue #2 - This restaurant specializes in Italian cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, English, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (SAR 215 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle up to 500 metres

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 80-250 for adults and SAR 40-125 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Family friendly

  • Free area shuttle
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • Conference space (250 square feet)
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch LED TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 600 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 80 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 215 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002349

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 564 out of 788 reviews
Rating 8 - Good. 134 out of 788 reviews
Rating 6 - Okay. 42 out of 788 reviews
Rating 4 - Poor. 18 out of 788 reviews
Rating 2 - Terrible. 30 out of 788 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alasan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the staff are super nice
Stayed 3 nights in Nov 2024

8/10 Good

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast options
Stayed 4 nights in Dec 2024

10/10 Excellent

Sheik

Stayed 4 nights in Nov 2024

10/10 Excellent

Usman

Stayed 3 nights in Dec 2024

10/10 Excellent

Ovais

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Syed

Stayed 4 nights in Nov 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% Recommend
Conveniently located close to the Haram (7 mins walk), also shuttles are always available. My room had a fantastic Haram view on the 28th floor. Super clean, friendly staff and an excellent breakfast (between 6:30 and 10:30am). My stay was perfect!
Stayed 2 nights in Dec 2024

10/10 Excellent

asif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay for Umrah. Close to Masjid, 24 hr frequent shuttle service, never had to wait. Was upgraded to a twin suit on 27th floor with beautiful view. House keeping service was very quick when asked for toilet papers or anything. Breakfast was really good. Should provide some varieties, gets boring if you stay for 4/5 days. Highly recommended
Stayed 4 nights in Nov 2024

10/10 Excellent

Lahsen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained staff and great location to kaba
Stayed 2 nights in Nov 2024

10/10 Excellent

Farhaanah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel to eat and rest after umrah
When you go for umrah this hotel is exactly what you need. It had the most luxurious and comfy bed and bathroom I've ever stayed in. The room was very large and closet had ample space for ahram and other clothes. The bathroom had two shower options to choose from, the rain shower was much fuller and heavier than I've experienced before. The only issue was that the shower door didn't close properly so every time we showered water came out all over the floor but we had enough towels to soak it. 2 restaurants available to choose from. The breakfast buffet included desi, Arabic and continental options with live eggs/omelettes and excellent tasting coffee! It was the best hotel breakfast buffet I've seen and well worth getting. Service at all points was excellent. We ate in the other cafe every night when we came back and there was a wide variety of room service options available but we didn't order it. The cafe had enough variety for very filling and delicious 3 course meal both nights we were there. The burger was slightly overcooked but all other Arab Italian dishes were really good as well as the dessert. The shuttle service is quick and drops you off near the Conrad so you just take the lift down to haram. You come out almost in front of the umrah gates so very convenient. I went to haram at all times and never had to wait longer than 10mins for the shuttle. Overall excellent ambience, food, service and the most comfy mattress I've ever slept on, I didn't want to leave!
Stayed 2 nights in Nov 2024

4/10 Poor

Hasnain

Travelled with family
Disliked: Staff & service, property conditions & facilities
not so good experience. It was freezingly cold and temp was not controllable through thermostat. They were unable to fix and ultimately had to turn it off and spent night without ac.
Stayed 1 night in Nov 2024

8/10 Good

ATIF

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Faisal

Stayed 5 nights in Nov 2024

10/10 Excellent

Syed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Huda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to walk to Haram about 5 minutes.
Check in was very fast and efficient. Our room was clean and spacious. The location is perfect for walking to Haram. There is a bus available frequently if you choose not to walk. For those with limited mobility Jabal Omar is a mountain range so there is a slight incline returning to the hotel. I loved the Adthan being streamed into the rooms. Despite the hotel being full the rooms were quite, great soundproofing. Breakfast was good, buffet style with a good range of options. Staff friendly and very helpful. Had the evening buffet 1 night, great salad and pizza... but only 1 meat choice. No fish or chicken choices maybe the menu needs re-evaluating. Cafe downstairs had a good selection of options for an evening meal. Quick service, good portion sizes and great value for money. I advise to share the rice portion it was really big. We've stayed before and will definitely come back.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sellina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and walkable to haram. Roadworks and do had to get shuttle bus which was a pain as not informed when booking the hotel.
Stayed 5 nights in Nov 2024

10/10 Excellent

Marwa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Definitely will come again the next time I do Umrah! Accommodating front desk staff. Breakfast is great! Every one is helpful and polite.
Stayed 4 nights in Nov 2024

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Hotle staff are very friendly and professional.
Stayed 2 nights in Nov 2024

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, amenities
It’s excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Marryam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience!
Stayed 3 nights in Nov 2024

10/10 Excellent

Fouad

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Ahad

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alhumdulillah very convenient to Haram and very friendly and mature staff. Maintenance staff also very kind and. Does the work very well. Stayed at the double bed suite, amazing place to stay with reasonable price. Breakfast is absolutely amazing with great and kind staff. U don’t want to miss that.
Stayed 3 nights in Nov 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect Internet not working all the time which bit convenient No available healthy option food wise specially for the room service But the staff is amazing and so helpful
Stayed 3 nights in Nov 2024