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Hilton Hotel & Convention Jabal Omar Makkah

Property class: 5 and above

Photo gallery for Hilton Hotel & Convention Jabal Omar Makkah

Lobby
3 restaurants, breakfast, lunch, dinner served; international cuisine
Meeting facility
Executive lounge
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
Jabal Omar, Makkah, 21955
  • Place, Souk Al-Khalil
    ‪3 min walk‬
  • Place, Great Mosque of Makkah
    ‪9 min walk‬
  • Place, Kaaba
    ‪13 min walk‬

Room options

View all photos for Queen Room

Minibar, in-room safe, desk, blackout curtains

Queen Room

  • Sleeps 3

View all photos for Deluxe Triple Room with Haram View

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room with Haram View

  • Sleeps 3

View all photos for Accessible Queen Room

Minibar, in-room safe, desk, blackout curtains

Accessible Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(38 reviews)
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 3 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 3 Single Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 3 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 3 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 6 sq m
  • Sleeps 5
  • 4 Single Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Executive Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 2 Single Beds, Non Smoking

  • Desert view
  • 7 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

49-inch flat-screen TV with premium TV channels, TV, DVD player

Executive Suite, 1 King Bed, Non Smoking

  • 7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 7 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed, Non Smoking

  • 7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Non Smoking (Amiri, Haram View)

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Single Beds, Non Smoking (Amiri, Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Royal Suite, 1 King Bed, Non Smoking (Haram View)

Royal Suite, 1 King Bed, Non Smoking (Haram View)

Royal Suite, 1 King Bed, Non Smoking (Haram View)

  • 21 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Minibar, in-room safe, desk, blackout curtains

Family Room, 2 Bedrooms, Connecting Rooms

  • Sleeps 5
  • 4 Single Beds

View all photos for Executive Twin Suite

Minibar, in-room safe, desk, blackout curtains

Executive Twin Suite

  • Sleeps 4

View all photos for Executive Twin Suite with Haram View

Minibar, in-room safe, desk, blackout curtains

Executive Twin Suite with Haram View

  • Sleeps 4

View all photos for Executive King Suite

Minibar, in-room safe, desk, blackout curtains

Executive King Suite

  • Sleeps 4

View all photos for Deluxe Quadruple Room with Haram View

Minibar, in-room safe, desk, blackout curtains

Deluxe Quadruple Room with Haram View

  • Sleeps 5

View all photos for Three Single Beds Guest Room

Minibar, in-room safe, desk, blackout curtains

Three Single Beds Guest Room

  • Sleeps 3

View all photos for Executive King Suite With Haram View

Minibar, in-room safe, desk, blackout curtains

Executive King Suite With Haram View

  • Sleeps 4

View all photos for Triple Room

Minibar, in-room safe, desk, blackout curtains

Triple Room

  • Sleeps 4

Similar properties

Exterior
Doubletree by Hilton Jabal Omar Makkah
Makkah City Center
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,006 reviews
The price is NZ$219
includes taxes & fees
2 May - 3 May
Doubletree by Hilton Jabal Omar Makkah

About the area

Makkah

Hilton Hotel & Convention Jabal Omar Makkah is centrally located in Makkah, a 3-minute walk from As-Haabee Exhibition and 13 minutes by foot from Alkhalil Courtyard. .This luxury hotel is 0.7 mi (1.2 km) from Souk Al-Khalil and 0.8 mi (1.3 km) from Great Mosque of Makkah.

What's nearby

  • Souk Al-Khalil - 3 min walk - 0.3 km
  • Great Mosque of Makkah - 9 min walk - 0.7 km
  • King Fahad Gate - 9 min walk - 0.7 km
  • The Clock Towers - 11 min walk - 0.9 km
  • Kaaba - 13 min walk - 1.0 km

Getting around

  • Makkah Station - 14 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪Archi - ‬14 min walk
  • ‪Namq Cafe | نمق كافيه - ‬4 min walk
  • ‪الملتقى لاونج - ‬5 min walk
  • ‪Al Baik Jabal Omar - ‬14 min walk
  • ‪Hyatt Regency Lobby - ‬4 min walk

About this property

Hilton Hotel & Convention Jabal Omar Makkah

Hilton Hotel & Convention Jabal Omar Makkah offers 764 air-conditioned accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 764 air-conditioned rooms featuring refrigerators and minibars. 49-inch flat-screen televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Al Mustafa, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Makkah? This hotel has 17760 square feet (1650 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Al Mustafa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Azure - This fine-dining restaurant specializes in Indian cuisine. Open daily.
Sahtein - This restaurant specializes in Mediterranean cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (SAR 230 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: SAR 75 to 250 for adults and SAR 40 to 125 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Al Mustafa
  • Azure
  • Sahtein

Family friendly

  • Children's games
  • Children's toys
  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre (17,760 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium channels
  • DVD player

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 75 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 230 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001038

We should mention

This property does not have elevators
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Convention Hotel Mecca
Hilton Makkah Convention Mecca
Hilton Makkah Convention
Hilton Makkah Convention Hotel
Hilton Hotel convention Jabal Omar Makkah.
Hilton Hotel & Convention Jabal Omar Makkah Hotel
Hilton Hotel & Convention Jabal Omar Makkah Makkah
Hilton Hotel & Convention Jabal Omar Makkah Hotel Makkah

Hilton Hotel & Convention Jabal Omar Makkah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1002 reviews
Rating 8 - Good. 197 out of 1002 reviews
Rating 6 - Okay. 55 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sana

Liked: Cleanliness, property conditions & facilities
Absolutely
Stayed 3 nights in Jan 2026

8/10 Good

HALIMA JUMA HABIB, Ruwi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room is basic but spotless clean,the bedding was good.I am not sure about the staff as I dealt with one very approachable but turned out the worst one according to my experience he recommended that I should upgrade my room and explained what the new room will be,but when I entered my upgraded room happened to be the same room I booked and fully paid for,immediately I rejected the new room and demanded my full refund but until today two weeks later have not receive my refund.
Stayed 4 nights in Jan 2026

10/10 Excellent

Seynabou

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel smells so nice. Good location not too far from the haram. Nice staff and clean rooms. We had excellent service from Jainab Harim during all breakfasts.
Stayed 4 nights in Jan 2026

10/10 Excellent

Imtiaz

Stayed 3 nights in Jan 2026

10/10 Excellent

Imran

Stayed 3 nights in Jan 2026

8/10 Good

RANDA ABDULMOEIN

Travelled with family
Liked: Cleanliness, staff & service, amenities
The duvet is not 5 star very light and over used not to the level of the 5 or 4 stars hotels
Stayed 1 night in Jan 2026

10/10 Excellent

Omar

Stayed 2 nights in Jan 2026

10/10 Excellent

Abu

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Abu

Stayed 1 night in Jan 2026

10/10 Excellent

Hozaifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general perfect
Stayed 5 nights in Dec 2025

6/10 Okay

Hakima

Liked: Cleanliness
Laundry service very expensive
Stayed 4 nights in Jan 2026

4/10 Poor

Hakima

Laundry service very expensive
Stayed 1 night in Jan 2026

10/10 Excellent

Aliyat

Stayed 2 nights in Dec 2025

10/10 Excellent

Jameel

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 4 nights in Jan 2026

10/10 Excellent

mame

Stayed 3 nights in Dec 2025

10/10 Excellent

Imtiaz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Jan 2026

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very well located, close to Masjid Al Haram. Breakfast was very good, many options. Staff friendly and nice!
Stayed 6 nights in Dec 2025

10/10 Excellent

Intikhab

Stayed 7 nights in Dec 2025

8/10 Good

Ali

Stayed 1 night in Jan 2026

10/10 Excellent

Mahmoud

Liked: Cleanliness, amenities, property conditions & facilities
Professional staff. Great services. Rooms clean. Location great.
Stayed 2 nights in Jan 2026

6/10 Okay

Mohammad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff need to courteous. They were not helpful at all.
Stayed 3 nights in Jan 2026

10/10 Excellent

Abubakar Sadiq

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes they met and exceeded everything i needed
Stayed 12 nights in Dec 2025

10/10 Excellent

MYA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great rooms. Great location. Great breakfast.
Stayed 6 nights in Dec 2025

6/10 Okay

MA

Cleanliness of the rooms can be improved a lot as well as the cooked food flavours. It was very bland. Found a hair in the rice one morning and bought it to the staffs attention, they just took the plate without an apology. Not acceptable
Stayed 6 nights in Dec 2025

8/10 Good

MA

Liked: Room comfort
Disliked: Cleanliness
The bathroom was not cleaned to a good standard, had to call housekeeping and instruct all the areas that needed cleaning, ie basin, area around the toilet had splatter marks etc Small table on the room had a glass top and very dirty, had to instruct the cleaner to left the glass and scrub.
Stayed 4 nights in Dec 2025