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Novotel Makkah Thakher City

4.0 star property

Photo gallery for Novotel Makkah Thakher City

Superior Room, 2 Single Beds
Executive Room, 1 King Bed | City view
Lobby sitting area
3 bars/lounges
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
Al Andalus District, PO Box 4575, Makkah, Makkah, 24237
  • Great Mosque of Makkah
    ‪7 min drive‬
  • Abraj Al-Bait Towers
    ‪7 min drive‬
  • Kaaba
    ‪10 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Triple Room, Multiple Beds

  • 60 sq m
  • City view
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Twin Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Twin Room, Multiple Beds

  • 60 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, 3 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room, 3 Single Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior

voco Makkah by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (291)
The price is NZ$684
for 1 room
includes taxes & fees
28 Mar - 29 Mar
voco Makkah by IHG

About the area

Makkah

When you stay at Novotel Makkah Thakher City in Makkah, you'll be in the historical district, within a 10-minute drive of Great Mosque of Makkah and Kaaba. .This hotel is 3.9 mi (6.3 km) from Abraj Al-Bait Towers and 4 mi (6.4 km) from King Fahad Gate.

What's nearby

  • King Fahad Gate - 6 min drive - 6.5 km
  • Great Mosque of Makkah - 7 min drive - 5.1 km
  • Abraj Al-Bait Towers - 7 min drive - 6.4 km
  • Kaaba - 10 min drive - 7.9 km
  • Well of Zamzam - 10 min drive - 7.9 km

Getting around

  • Makkah Station - 19 min drive
  • King Abdulaziz Intl. Airport (JED) - 72 min drive

Restaurants

  • ‪كفتيريا حمادة - ‬4 min drive
  • ‪مطعم آريانا للرز البخاري - ‬4 min drive
  • ‪مطعم النور - ‬3 min drive
  • ‪مطبق ابو شرف - ‬4 min drive
  • ‪موكاتشينو - ‬17 min walk

About this property

Novotel Makkah Thakher City

Hotel with 3 restaurants, near Great Mosque of Makkah
Novotel Makkah Thakher City offers 1461 air-conditioned accommodations with minibars and safes. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 1461 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Novotel Makkah Thakher City has 3 restaurants on site.
24-hour room service is available.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 120 for adults and SAR 60 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Meeting rooms - 6

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 120 for adults and SAR 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002107

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is required for transportation to and from this property

Property is also known as

Novotel Makkah Thaker City
Novotel Makkah Thakher City Hotel
Novotel Makkah Thakher City Makkah
Novotel Makkah Thakher City Hotel Makkah

Novotel Makkah Thakher City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 323 out of 494 reviews
Rating 8 - Good. 95 out of 494 reviews
Rating 6 - Okay. 31 out of 494 reviews
Rating 4 - Poor. 16 out of 494 reviews
Rating 2 - Terrible. 29 out of 494 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tasnim

Stayed 4 nights in Nov 2024

8/10 Good

masood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff is very helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

summar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Great place hope it doesnt change. Amazing breakfast buffet

10/10 Excellent

Salah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence
Stayed 2 nights in Dec 2024

10/10 Excellent

Mozepper

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel.
Stayed 5 nights in Dec 2024

10/10 Excellent

Abdu

Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay n service
Stayed 1 night in Dec 2024

2/10 Terrible

Faisal

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
NOT GREAT:A genuine honest review of my experience
I wish I didnt have to write this, but unfortunately my experience at the Novotel Makkah was not a good one. I will say the staff were kind and responsive however the issue lies not with them but these 3 steps i believe anyone that wishes to stay here should first consider before booking. ESPECIALLY IF PERFORMING UMRAH 1. False advertisements without clarifications. ( they had ads all round the building promoting a buffet from 7-10pm. However when I came to the restaurant i was informed there was no buffet on. ( this should have been made clear and not advertised) knowing this I had eaten very little expecting a buffet, and in the end was forced to settle with in room dining, which had cost more than the buffet. 2. POOR TEMPERATURE REGULATION IN ROOMS. when arriving you are made to sign a contract which states, that if the heating is turned on at any point, Novotel has the right to deduct 5000 SAR from your booking account without your consent or the need to inform you. I found this very strange until I had entered the room and found it to be freezing. I had switched off the AC only to find that there is a truly cold draft coming from vents, which I cannot control. This is especially bad if you are in a state of Ihraam and are sensitive to the cold. 3. There is constant construction going on in the building/ area outside which makes getting sleep during the day a near impossibility. please be aware if you seek a comfortable stay, this is not the place.
Stayed 1 night in Dec 2024

10/10 Excellent

Zeeba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay as always. My second visit to Novotel and I’m not disappointed.. would be better if you could provide hair conditioner as well. Bus to the haram is brand new big and comfortable buses leaving for haram every half hr.room service and meals also pretty good. Novotel is a good choice
Stayed 3 nights in Dec 2024

10/10 Excellent

Mabroor

Stayed 2 nights in Nov 2024

10/10 Excellent

Ali

Stayed 2 nights in Nov 2024

10/10 Excellent

Abdu

Stayed 2 nights in Nov 2024

10/10 Excellent

Rami

Stayed 5 nights in Nov 2024

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Nusrat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the service
Stayed 2 nights in Dec 2024

10/10 Excellent

Capri

Stayed 5 nights in Nov 2024

10/10 Excellent

Mamdouh

Stayed 3 nights in Nov 2024

10/10 Excellent

Amir, las vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast Shuttle service is excellent Staff are genuinely kind
Stayed 2 nights in Nov 2024

8/10 Good

Zeinab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked the hotel and the room but there were some rooms around us that were very loud. I liked how there were busses available to and from the haram but they drop you off at 15-30 minute walking distance. that was the one thing that i did not like becuase we would come back very tired. There were lots of construction around the hotel it wasn’t that noisy inside the room but when going outside it’s very noisy.
Stayed 14 nights in Nov 2024

10/10 Excellent

Carlene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low budget package. Highly recommend
Stayed 7 nights in Nov 2024

10/10 Excellent

Waleed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean , smells good , bus moves every 30 min sharp, barber available onsite, prayer floor, very friendly staff, checking in took sometime more than usual but overall great experience!
Stayed 4 nights in Nov 2024

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free bus to Haram every 30 min and great buffet at dinner time.
Stayed 9 nights in Nov 2024

10/10 Excellent

MOHAMED

Stayed 2 nights in Nov 2024

10/10 Excellent

Aamir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Helpful Staff…
The room was very clean, staff were very helpful and polite all the time. Can’t find things to complaint about…!
Stayed 5 nights in Nov 2024

10/10 Excellent

AMAN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear Hotel Manager/Customer Service Team I hope this message finds you well. I wanted to take a moment to express my appreciation for my recent stay at your hotel. The experience was fantastic, and I found the staff to be exceptionally helpful and friendly, providing amazing customer service throughout my visit. However, I did notice an area that might need some attention regarding the cleaning. I believe that enhancing the cleaning protocols could further improve the overall experience for your guests. Manchester lad
Stayed 2 nights in Nov 2024