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Novotel Makkah Thakher City

4.0 star property

Photo gallery for Novotel Makkah Thakher City

Superior Room, 2 Single Beds
Lobby sitting area
3 bars/lounges
Executive Room, 1 King Bed | City view
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
Al Andalus District, PO Box 4575, Makkah, Makkah, 24237

Room options

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Triple Room, Multiple Beds

  • 60 sq m
  • City view
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Twin Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Twin Room, Multiple Beds

  • 60 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, 3 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room, 3 Single Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior

voco Makkah by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (300)
The price is NZ$129
for 1 room
includes taxes & fees
12 Apr - 13 Apr
voco Makkah by IHG

About the area

Makkah

When you stay at Novotel Makkah Thakher City in Makkah, you'll be in the historical district, within a 10-minute drive of Great Mosque of Makkah and Kaaba. .This hotel is 3.9 mi (6.3 km) from Abraj Al-Bait Towers and 1.1 mi (1.8 km) from Masjid Al-Jinn.

What's nearby

  • King Fahad Gate - 6 min drive - 6.5 km
  • Great Mosque of Makkah - 7 min drive - 5.1 km
  • Abraj Al-Bait Towers - 7 min drive - 6.4 km
  • Kaaba - 10 min drive - 7.9 km
  • Well of Zamzam - 10 min drive - 7.9 km

Getting around

  • Makkah Station - 19 min drive
  • King Abdulaziz Intl. Airport (JED) - 72 min drive

Restaurants

  • ‪كفتيريا حمادة - ‬4 min drive
  • ‪مطعم آريانا للرز البخاري - ‬4 min drive
  • ‪مطعم النور - ‬3 min drive
  • ‪مطبق ابو شرف - ‬4 min drive
  • ‪موكاتشينو - ‬17 min walk

About this property

Novotel Makkah Thakher City

Hotel with 3 restaurants, near Great Mosque of Makkah
Novotel Makkah Thakher City offers 1461 air-conditioned accommodations with minibars and safes. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 1461 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Novotel Makkah Thakher City has 3 restaurants on site.
24-hour room service is available.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 for adults and SAR 60 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 6 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 120 for adults and SAR 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002107

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is required for transportation to and from this property

Property is also known as

Novotel Makkah Thaker City
Novotel Makkah Thakher City Hotel
Novotel Makkah Thakher City Makkah
Novotel Makkah Thakher City Hotel Makkah

Novotel Makkah Thakher City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 335 out of 515 reviews
Rating 8 - Good. 99 out of 515 reviews
Rating 6 - Okay. 33 out of 515 reviews
Rating 4 - Poor. 18 out of 515 reviews
Rating 2 - Terrible. 30 out of 515 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Azam

Stayed 5 nights in Dec 2024

10/10 Excellent

mohamed

Stayed 6 nights in Dec 2024

10/10 Excellent

Muhammad

Stayed 3 nights in Dec 2024

10/10 Excellent

Muhammad Bilal

Stayed 1 night in Dec 2024

8/10 Good

Aissata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Sinisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good service and reasonable prices. Around the hotel is the big konstruktion but this is not a problem. Good food
Stayed 10 nights in Dec 2024

6/10 Okay

Zamzam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The reception people so rude.
Stayed 3 nights in Dec 2024

4/10 Poor

Mohammed

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all take too much time for check in 2nd first room are very terrible full of smoking smell then they shif us to next tower tower much better room all this process took lots of time
Stayed 1 night in Dec 2024

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were amazing and the food too.
Stayed 8 nights in Dec 2024

10/10 Excellent

Bashar

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Awes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

AZHER

Stayed 3 nights in Dec 2024

10/10 Excellent

Yasser

Stayed 2 nights in Dec 2024

8/10 Good

Mohoshin

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience
It was great experience to stay at this hotel for five nights with the family everything was good from cleanliness to room services and from breakfast to dinner buffet was up to the standard. No doubt they have very frequent and on time shuttle service every 30 minutes but little advise for the families with young children and elderly people that distance from the bus stop near to harm entrance is challenging.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mohamad Ghali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Humam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for value
Stayed 2 nights in Dec 2024

10/10 Excellent

Tasnim

Stayed 4 nights in Nov 2024

8/10 Good

masood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff is very helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

summar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Great place hope it doesnt change. Amazing breakfast buffet

10/10 Excellent

Salah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence
Stayed 2 nights in Dec 2024

10/10 Excellent

Mozepper

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel.
Stayed 5 nights in Dec 2024

10/10 Excellent

Abdu

Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay n service
Stayed 1 night in Dec 2024

2/10 Terrible

Faisal

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
NOT GREAT:A genuine honest review of my experience
I wish I didnt have to write this, but unfortunately my experience at the Novotel Makkah was not a good one. I will say the staff were kind and responsive however the issue lies not with them but these 3 steps i believe anyone that wishes to stay here should first consider before booking. ESPECIALLY IF PERFORMING UMRAH 1. False advertisements without clarifications. ( they had ads all round the building promoting a buffet from 7-10pm. However when I came to the restaurant i was informed there was no buffet on. ( this should have been made clear and not advertised) knowing this I had eaten very little expecting a buffet, and in the end was forced to settle with in room dining, which had cost more than the buffet. 2. POOR TEMPERATURE REGULATION IN ROOMS. when arriving you are made to sign a contract which states, that if the heating is turned on at any point, Novotel has the right to deduct 5000 SAR from your booking account without your consent or the need to inform you. I found this very strange until I had entered the room and found it to be freezing. I had switched off the AC only to find that there is a truly cold draft coming from vents, which I cannot control. This is especially bad if you are in a state of Ihraam and are sensitive to the cold. 3. There is constant construction going on in the building/ area outside which makes getting sleep during the day a near impossibility. please be aware if you seek a comfortable stay, this is not the place.
Stayed 1 night in Dec 2024