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Crowne Plaza Panama Airport, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Panama Airport, an IHG Hotel

Outdoor pool, pool umbrellas, pool loungers
Exterior
Meeting facility
Bar (on property)
In-room safe, desk, blackout curtains, soundproofing

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Pool
  • Breakfast available
  • Gym
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar

Explore the area

Map
Ave. Domingo Diaz, Corregimineto De Tocumen Hacia El, Tocumen, Panama, 816016660
  • Los Pueblos Commercial Center
    8 min drive
  • Metromall Panama
    8 min drive
  • Estadio Rommel Fernandez
    11 min drive
  • Panama City (PTY-Tocumen Intl.)
    7 min walk

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Pool View

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Premium Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About the area

Tocumen

Located in Tocumen, Crowne Plaza Panama Airport, an IHG Hotel is within a 10-minute drive of Los Pueblos Commercial Center and Metromall Panama. .This family-friendly hotel is 8.4 mi (13.5 km) from Plaza de Francia and 8.7 mi (14 km) from Atrio Mall.

What's nearby

  • Los Pueblos Commercial Center - 8 min drive - 8.2 km
  • Metromall Panama - 8 min drive - 7.8 km
  • Estadio Rommel Fernandez - 11 min drive - 14.1 km
  • ATLAPA Conventions Center - 13 min drive - 18.7 km
  • Panama Viejo - 13 min drive - 17.5 km

Getting around

  • Panama City Passenger Station - 22 min drive
  • Tocumen Intl. Airport (PTY) - 5 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Tierra Firme - ‬7 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬5 min walk
  • ‪Subway - ‬6 min walk
  • ‪Air Margaritaville - ‬7 min walk

About this property

Crowne Plaza Panama Airport, an IHG Hotel

Family-friendly hotel with airport shuttle service and a 24-hour fitness center
Crowne Plaza Panama Airport, an IHG Hotel offers 144 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 144 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at The Gate Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tocumen? This hotel has 5295 square feet (492 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
The Gate Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (PAB 4 per stay)
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: PAB 18.50 for adults and PAB 10.00 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Gate Restaurant

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (5295 square feet)
  • Meeting rooms - 6

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PAB 150 per pet, per stay, plus a one-time cleaning fee of PAB 200
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PAB 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PAB 18.50 for adults and PAB 10.00 for children
  • Valet parking fee: PAB 4 per stay
  • Pet fee: PAB 150 per pet, per stay plus PAB 200 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: PAB 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Panama Airport Hotel
Crowne Plaza Panama Airport
Crowne Plaza Panama Airport Panama City
Crowne Plaza Panama Airport
Crowne Plaza Panama Airport an IHG Hotel
Crowne Plaza Panama Airport, an IHG Hotel Hotel
Crowne Plaza Panama Airport, an IHG Hotel Tocumen
Crowne Plaza Panama Airport, an IHG Hotel Hotel Tocumen

Crowne Plaza Panama Airport, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1052 out of 1994 reviews" "
Rating 8 - Good. 503 out of 1994 reviews" "
Rating 6 - Okay. 209 out of 1994 reviews" "
Rating 4 - Poor. 132 out of 1994 reviews" "
Rating 2 - Terrible. 98 out of 1994 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

William J

Liked: Staff & service
Met our needs
Short stop over from European vacation on our way home to Boquete Panama Bedding was put on bed wrong Blanket under top sheet???? Exhausted from long trip - had to remake bed before we could crash - not a huge deal but still disconcerting
Stayed 1 night in Aug 2024

4/10 Poor

Ashlee

Disliked: Cleanliness, amenities, property conditions & facilities
Check-in was hard (my key didn't work twice). I used the hallway phone to report this, and no one picked up. I went downstairs again and finally got a room. The room appeared made up, but you can tell it has not been cleaned for a long time. The bed was made incorrectly. The black grout in the shower and the floor made it feel like I was in a boy's locker room shower instead of a hotel that I paid USD 133. This is my second time here and the second bad experience I have had. I will not be staying here again in the future.
Stayed 1 night in Aug 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Alan

Business traveller
clean simple works
airport hotel no breakfast items were replenished cold coffee and crumbs otherwise it is an airport hotel clean simple. works
Stayed 1 night in Aug 2024

8/10 Good

Fabia

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Friendly staff, great breakfast and nice pool. Nice for a quick overnight flight layover. Nothing around or near this hotel except the airport but it’s not possible to walk there. Transportation from airport is only once per hour at night and communication with hotel is poor, to say the least. No taxis at arrivals at terminal 2 in tocumen airport (!). So bizarre! Just a bunch of men approaching you for a taxi. Felt shady. I hope Tocumen international airport will revise that next.
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect.
Stayed 1 night in Aug 2024

2/10 Terrible

Carlos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If your stay is due to a stopover in transit to another country and you are tired .... "This hotel does not have a price/value balance" because, in the city you can find hotels of the same quality but cheaper that include breakfast and there are places nearby where you can eat what you want at a very low price. This was my second time, just to reevaluate and it was just as bad as the first time. - The shuttel took more than 40min to get us to the airport and I ended up paying Uber. - They don't even offer a bottle of water in the room. - The a la carte food in their restaurant took too long, it is extremely EXPENSIVE and the buffet for $26 is very basic. - If you want to order room service you have to go to the front desk yourself (the phone in the room doesn't work). ***You can look for another Hotel food airport transportation and in total you could pay less***
Stayed 1 night in Aug 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was fantastic from the front desk to the waiters at the restaurant
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Caio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2024

2/10 Terrible

Guillermo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY IN THIS HOTEL HORRIBLE CUSTOMER SERVICES AND THE TOOM CONDITION IS LIKE YOU STYING IN A MOTEL FOR $10 dollars at night
Stayed 1 night in Aug 2024

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with even lovelier staff. It was the perfect end to our Panamanian vacation.
Stayed 1 night in Aug 2024

8/10 Good

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Scott

Business traveller
Disliked: Cleanliness
Close to airport
Stayed 1 night in Aug 2024

6/10 Okay

Leeatta, Henderson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found dirty face towels in the bathroom.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Business traveller
Liked: Property conditions & facilities, room comfort
Panama!!
Excellent hotel near the airport but quiet in the room and surroundings. The room was of comfortable size, the bedding nice and clean, King size that felt very comfy, the bathroom was roomy with good towels and toiletries. Coffee maker excellent, TV is about 42 inches. Need to clean outside windows. Breakfast is worthy, great selection of warm and cold choices. Bar is good, overall all personnel was friendly and respectful besides helpful. Definitely when in Panama will be back. Thank you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maricela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Pablo

Liked: Cleanliness, property conditions & facilities
The property is ok for a one night stay/ early flight. We had stayed there many times before, breakfast has greatly improved, as have the food options in general. Shuttle staff is very nice and friendly. Reception staff service could improve.
Stayed 1 night in Aug 2024

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in Aug 2024

6/10 Okay

Melanie

Liked: Staff & service, property conditions & facilities
Near airport. Nothing else. Room smelled weird... humidity and molds. Bathroom door made in wood all warped because took water. No fridge. No face towel.
Stayed 1 night in Aug 2024

8/10 Good

Azade

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding customer service and food
Stayed 1 night in Jul 2024

8/10 Good

Leeatta, Henderson

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice employees
Stayed 1 night in Aug 2024