The negatives: The room always smells from something either coming out of the AC or coming from downstairs and it’s very overpowering! The AC is weak, so while the room was cool-enough during the day, as a hot sleeper — I was sweating every night. The weak AC also doesn’t help to regulate the constant smells. Only window was an iced-out sunlight, so essentially no window. Only 1 plug next to the bed + 1 full outlet in the bathroom, so bring a multi-device charger if you have one. Staff doesn't speak english, BUT we found that was the case most places and Google Translate works just fine.
The positives: Staff is very friendly and attentive. Shower & tub are each huge and have excellent water pressure. Breakfast is delicious, quick, and filling: you can choose to have scrambled eggs (with or without cheese, ham, &/or sausage), coffee, fresh-squeezed orange juice, a bowl of delicious fresh fruit, toast, super fluffy yummy pancakes, and waffles. GREAT location: right in the heart of Poblado: quick walking distance to tons of great restaurants, bars, clubs, & conveniences. Only an 18 minute walk from the metro. Overall the hotel is a good value for its price.