See all properties
Save

NH Collection Medellín Royal

5.0 star property

Photo gallery for NH Collection Medellín Royal

Outdoor pool, pool umbrellas, pool loungers
Exterior
Lobby
Body treatments, aromatherapy, facials, massage/treatment rooms
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
  • Santafé Mall
    ‪3 min walk‬
  • Oviedo Shopping Center
    ‪3 min walk‬
  • Poblado Park
    ‪19 min walk‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite Room

Minibar, in-room safe, desk, soundproofing

Suite Room

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

  • 33.1 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Suite (Extra Bed 2 Adults + 1 Child)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, soundproofing

Family Room (2 Adults + 2 Children)

  • 32 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, soundproofing

Premium Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Superior Room (Extra Bed 2 Adults + 1 Child)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Outdoor pool, pool umbrellas, pool loungers

Dann Carlton Medellin Hotel

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.4 out of 5, Excellent, (1306)
The price is NZ$194
for 1 room
includes taxes & fees
9 May - 10 May
Dann Carlton Medellin Hotel

About the area

Medellín

With a stay at NH Collection Medellín Royal in Medellín (El Poblado), you'll be a 3-minute walk from Santafé Mall and within a 5-minute drive of Poblado Park. .This luxury hotel is 1.3 mi (2 km) from Lleras Park and 1.6 mi (2.5 km) from El Tesoro Shopping Park.

What's nearby

  • Santafé Mall - 3 min walk - 0.3 km
  • Oviedo Shopping Center - 3 min walk - 0.3 km
  • Poblado Park - 19 min walk - 1.6 km
  • Lleras Park - 3 min drive - 2.1 km
  • El Tesoro Shopping Park - 3 min drive - 2.6 km

Getting around

  • Aguacatala Station - 17 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive

Restaurants

  • ‪Pizzeria Olivia Cc Santa Fe - ‬4 min walk
  • ‪Archie's - ‬3 min walk
  • ‪Sandwich Qbano Santafé - ‬5 min walk
  • ‪Il Forno - ‬3 min walk
  • ‪Todo Fresa Café. C.c. Santa Fe - ‬4 min walk

About this property

NH Collection Medellín Royal

Luxury hotel with a full-service spa connected to a shopping center in Medellín
NH Collection Medellín Royal offers 135 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Wellness Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Cygnus, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Medellín? This hotel has 97 square feet (9 square meters) of space consisting of conference space and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Cygnus - This restaurant serves lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; COP 37,660 to 75,321 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cygnus

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 97 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 154 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 37660 to 75321 per person
  • Airport shuttle fee: COP 112000 per vehicle
  • Pet fee: COP 154 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal

NH Collection Medellín Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1004 reviews
Rating 8 - Good. 156 out of 1004 reviews
Rating 6 - Okay. 70 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok the hotel .
Stayed 4 nights in Jan 2025

10/10 Excellent

Karen

Stayed 1 night in Jan 2025

10/10 Excellent

BM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel in a safe and central area.
Stayed 10 nights in Jan 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very nice & very helpful answered all my questions, hotel was in a great location & very clean. Will definitely return.
Stayed 4 nights in Jan 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

4/10 Poor

Juliana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a 5 star hotel at all. Holiday inn 2 star hotels are in better shape and offer to clients than this hotel. Not worth paying the “5 star” price. Beds are also super cheap and uncomfortable
Stayed 7 nights in Jan 2025

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and quiet
Stayed 2 nights in Jan 2025

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and amazing customer service.
Stayed 1 night in Jan 2025

8/10 Good

RAFAEL

Stayed 2 nights in Jan 2025

8/10 Good

Oscar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall, a nice hotel. But you need to improve the rooms soundproofing. Fortunately I didn’t hear too much noise because my floor wasn’t fully booked, but you could easily tell what others were speaking in the hall, or hear coughing in other rooms. The crib we were provided smelled..
Stayed 6 nights in Jan 2025

8/10 Good

Murray

Great location. Clean.
Stayed 7 nights in Jan 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

mario

Stayed 5 nights in Dec 2024

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel steps to dining and shopping areas, feel free to walk around the neighborhood .
Stayed 4 nights in Dec 2024

8/10 Good

Beena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel slightly dated but good location, walkable to many restaurants and shopping area in El poblado. Good selection of foods for breakfast and nice gym. Staff very friendly and helpful.
Stayed 4 nights in Dec 2024

4/10 Poor

Ethsel

Liked: Cleanliness, amenities, property conditions & facilities
I have an ongoing complaint and claim. Bellboy accidentally broke my luggage handle. Management first ignored my complaints. Afterwards refused to share security camera footage showing incident.
Stayed 8 nights in Dec 2024

10/10 Excellent

Viet

Stayed 4 nights in Dec 2024

8/10 Good

Elmer, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and fríendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos, Hialeah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the NH Collection Medellin Royal was good. The friendly staff, especially Marcos and Carlos hotel security, made us feel right at home. The rooms were spotlessly clean, and the beds had an extra firm (hard) mattress, so when we mentioned it to the front desk on the last night of our stay of a total of 7 days, they provided us with a Mattress Topper, improving the hardness of this a little and modern decor. We particularly loved the convenient location, just a short walk from the city's main attractions. The breakfast buffet has a limited variety of foods. We would recommend this hotel to anyone visiting Medellin.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Wonderful stay! The rooms are clean and well appointed. The hotel grounds are beautiful!!
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern, efficient hotel with helpful staff and beautiful grounds, including a long outdoor pool for excellent lap swimming made this an excellent choice in among the safest and most attractive neighborhoods of Medellin.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!
Stayed 6 nights in Nov 2024

10/10 Excellent

Danny, Vega Baja

Stayed 3 nights in Nov 2024

10/10 Excellent

Monty Ray

Stayed 8 nights in Nov 2024

8/10 Good

Jorge

Liked: Cleanliness
Nice property y quiet area
Stayed 4 nights in Aug 2024