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Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Dinner and brunch served
Waterslide
View from room
Lobby
Casino

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Gym
    Gym

Explore the area

Map
1051 Ross Glen Drive SE, Medicine Hat, AB, T1B 3T8
  • Medicine Hat Mall
    4 min walk
  • Medicine Hat Exhibition & Stampede
    4 min drive
  • Medicine Hat College
    4 min drive
  • Medicine Hat, AB (YXH)
    8 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Pool View

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Pool View

  • 30 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

  • 29.9 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

  • 45 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

  • 29.9 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • 29.9 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Suite, 1 Bedroom, Non Smoking

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Pool View (Mobility)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Accessible, Pool View (Mobility)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

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About the area

Medicine Hat

With a stay at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. in Medicine Hat, you'll be connected to the convention center, a 4-minute walk from Medicine Hat Mall and a 4-minute drive from Medicine Hat Exhibition & Stampede. .This casino hotel is 2.6 mi (4.2 km) from Medicine Hat College and 2.7 mi (4.4 km) from Saratoga Dog Park.

What's nearby

  • Medicine Hat Mall - 4 min walk - 0.4 km
  • Medicine Hat Exhibition & Stampede - 4 min drive - 2.6 km
  • Medicine Hat College - 4 min drive - 4.3 km
  • Saamis Teepee - 5 min drive - 4.6 km
  • Esplanade Arts and Heritage Centre - 8 min drive - 5.8 km

Getting around

  • Medicine Hat, AB (YXH) - 8 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Boston Pizza - ‬14 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Asia Garden Restaurant - ‬2 min walk

About this property

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Family-friendly ski hotel with a full-service spa
Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers 221 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Medicine Hat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alberta Massage and Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 221 guestrooms featuring refrigerators. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day on the slopes, you can enjoy recreational amenities such as a casino and a complimentary water park. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. You'll be on the slopes in no time with the ski shuttle (surcharge).
Satisfy your appetite for dinner or brunch at the hotel's restaurant, R Kitchen, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Medicine Hat? This hotel has 8000 square feet (743 square meters) of space consisting of a conference center and 8 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
R Kitchen - This restaurant serves brunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Teakwood FamilyRestaurant - Onsite restaurant. Open daily.
Elements Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • R Kitchen
  • Teakwood FamilyRestaurant
  • Elements Lounge

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Shopping

Family friendly

  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Ski passes
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (8000 square feet of space)
  • Meeting rooms - 8

Outdoors

  • BBQ grill(s)

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Front entrance ramp
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 15 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • 10 casino gaming tables
  • 337 casino slot machines
  • Casino (30000 square feet of space)
  • Casino VIP room
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch HDTV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per pet, per night, plus a deposit of CAD 10.00 per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.00 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: CAD 10.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Lodge Medicine Hat
Medicine Hat Lodge
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Lodge Resort, Casino & Spa Alberta
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Resort
Medicine Hat Lodge
Medicine Hat Lodge Trademark Collection by Wyndham

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 320 out of 1080 reviews" "
Rating 8 - Good. 280 out of 1080 reviews" "
Rating 6 - Okay. 242 out of 1080 reviews" "
Rating 4 - Poor. 152 out of 1080 reviews" "
Rating 2 - Terrible. 86 out of 1080 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hezi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was very good, we enjoyed all the things at the hotel, the only small thing was breakfast no vegetables at all, no cheese at all but that was the only thing that bothered us beside that every thing was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Leo

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Rose

Travelled with partner
Liked: Cleanliness, staff & service
The property is a little dated. Unfortunately we were beside the door to the mezzanine and the slamming went on quite late However, the staff and servers were fabulous
Stayed 1 night in Aug 2024

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Five star
Stayed 1 night in Aug 2024

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean & comfortable. Towels were pretty rough & thin - could be better. Breakfast had a good variety but coud be better -- juice was warm & coffee very weak.
Stayed 2 nights in Aug 2024

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities
Old,its in need of a major reno!!
Stayed 1 night in Aug 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit dated.
We've stayed a few times over the past 12 years and nothing has changed which makes it feel dated. The staff in the restaurant were awesome as was the food. We did not feel the same about those on reception.
Stayed 1 night in Aug 2024

10/10 Excellent

shirley, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are several times return customers. This hotel offers a whole family package - Swimming, hot tub, great for children. It has several options for eating. the food is very food. There is also a casino. There is a small shop for chips etc, manned by the front desk. Check in was easy, in fact there was an on line check in - which we did not use. The rooms ( we stayed on our way out to action, and our way home) were bright and cheery. The view outside was not great, but we were not there for the view. The hotel offered all the usual in room conveniences. It is the ambience that we enjoyed. We had one surprise and appreciated bonus - theatre tickets for Calgary Any time we are in Medicine Hat, we will definitely stay here.
Stayed 1 night in Aug 2024

8/10 Good

Claude

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff is super friendly. The lodge is located walking distance to a few shopping center and near the highway. The waterslides are fun and the highlight of the lodge (i didn't go in the Casino). The restaurants are good enough (like middle of the road good). The property could use a bit of updating and touch-up - it feels like a throwback to the late 70s/early 80s - which is not necessarly bad.
Stayed 1 night in Aug 2024

6/10 Okay

Terry

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were very helpful and friendly, but the room needs updating.
Stayed 2 nights in Aug 2024

6/10 Okay

Nancy

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Needs to be cleaned up outside and the place is getting pretty dated could use an upgrade
Stayed 2 nights in Aug 2024

10/10 Excellent

Victoria

Liked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Steve

Disliked: Cleanliness, property conditions & facilities
The room was okay but the facilities definitely need some work. Fingerprints on doors, glass, elevators looked like they hadn’t been cleaned in a while. Outside window in our room was filthy dirty.
Stayed 1 night in Aug 2024

6/10 Okay

allan

Disliked: Staff & service, property conditions & facilities
Breakfast wasn't the best and im not sure what the eggs where made of.
Stayed 2 nights in Aug 2024

6/10 Okay

Keri

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very acomadateing
Stayed 1 night in Aug 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful, great water slides for kids,
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Toni

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Hot tub was broken. Stairs to the deeper end of the pool where wrapped in caution tape. Lamp shades were cracked. The only ice machine was nowhere near the rooms. The water slides were a lot of fun though. You could tell that the hotel was very nice once, but not kept up with.
Stayed 1 night in Aug 2024

4/10 Poor

Linda

Travelled with group
Disliked: Property conditions & facilities
The room was clean, but in need of desperate repair, curtains falling off the rods as the clips were broken for the hooks to hang from. Bathroom has had some lipstick repairs but needs updating. The hallway smelled of urine, not chlorine from the pool and was offensive. Check in took too long when I had completed my pre-registration when they emailed me to do so. Still took 25 minutes to check in. Outside the hotel when checking out were some undesirable people hanging around that made me feel uncomfortable. This hotel is easy to get into but difficult to get out as you cannot turn left out of the parking lot.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Good amenities but has gone downhill
The place looked good in the photos and the amenities for kids are great and it has a casino connected to it. The restaurants look good as well, although the breakfast is very bland and a lot of stuff tastes cheap. The pancakes were always rock hard on outer edges. The rooms were very basic and old nothing really updated. They don’t tell you things like you need to hang a card on door to get your room cleaned and there were some promotions we weren’t offered when we arrived.
Stayed 3 nights in Aug 2024

6/10 Okay

Leanne

Travelled with partner
The room was okay but the service at the front desk was not good, i had to ask about how the breakfast worked, I had to ask where the pool was. In all my times the front desk staff usually is quick to tell you about whats available this person didnt seem to care.
Stayed 1 night in Jul 2024

8/10 Good

Simone

Travelled with partner
Liked: Cleanliness, staff & service
Staff was very good casino attached restaurant delicious
Stayed 1 night in Aug 2024