Karen always answered back within a short period of time when I messaged her and was always friendly! The cabin was clean, too cute, comfortable and just perfect. It was right a quarter-mile from the first place we went to eat after arriving that evening. This is important to me as I have mobility issues. I wasn't able to do much walking b/c of it, but I did walk down there the first evening and it was easy. The heat was the #1 reason I didn't the other times, but it is the end of June, so that was to be expected. If you want to see bison, elk, prairie dogs & longhorns, you're just down from the Wichita Mountains Wildlife Refuge and you'll see plenty, which Karen told me she was sure I would...she didn't lie lol Great place, no crazy rules to the house and very cozy! Highly recommend!