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Pullman Zamzam Madina

Photo gallery for Pullman Zamzam Madina

Deluxe Room, 2 Single Beds (Panoramic Haram View)
Interior detail
View from property
4 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Prophet's Mosque
    ‪6 min walk‬
  • Al-Baqi Cemetery
    ‪7 min walk‬
  • Madina Mall
    ‪6 min drive‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪20 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, City View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom, City View

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 3 Single Beds (Without view)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 3 Single Beds (Without view)

  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

Royal Suite, 1 Double Bed (Haram View)

  • Sleeps 7
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed (Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed (Haram View)

  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds)

  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Room, 1 King Bed (No View)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed (No View)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Haram View)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, City View

  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (No View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (No View)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Panoramic Haram View)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Accessible, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, Accessible, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Twin Beds

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The price is NZ$488
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About the area

Madinah

A stay at Pullman Zamzam Madina places you in the heart of Madinah, within a 10-minute walk of Prophet's Mosque and The Green Dome. .This eco-certified hotel is 0.5 mi (0.8 km) from Al-Baqi Cemetery and 0.5 mi (0.8 km) from New Bilal Market.

What's nearby

  • Prophet's Mosque - 6 min walk - 0.5 km
  • The Green Dome - 6 min walk - 0.6 km
  • Al-Baqi Cemetery - 7 min walk - 0.6 km
  • Quba Mosque - 4 min drive - 3.9 km
  • Madina Mall - 6 min drive - 5.6 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪مندي الايغوري - ‬9 min walk
  • ‪البيك - ‬6 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪The Espresso Bar - ‬9 min walk
  • ‪بارنز - Barn’s فرع الحرم - ‬5 min walk

About this property

Pullman Zamzam Madina

Eco-certified hotel with 4 restaurants and a 24-hour front desk
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 835 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy international cuisine at The Horizon, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Horizon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Reservations are required.
Al Mandara - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Reservations are required. Open daily.
Acacia - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Al-Sukkaria - This café specializes in international cuisine.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (SAR 70 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Al Mandara
  • Al-Sukkaria
  • The Horizon

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001808

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Pullman Zamzam Madina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 774 out of 1240 reviews
Rating 8 - Good. 226 out of 1240 reviews
Rating 6 - Okay. 114 out of 1240 reviews
Rating 4 - Poor. 48 out of 1240 reviews
Rating 2 - Terrible. 78 out of 1240 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Saad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Advertised as 2 king bed, but got room with only 1 king bed. Hotel reception did not accommodate or help. Nor did Hotels.com fix their error
Stayed 2 nights in Dec 2024

10/10 Excellent

Kazi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location from the Kaaba complex, loved the decor and cleanliness of the hotel and the room. I will highly recommend to anyone that are going to Makkah for pligrimmage.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tayyaba

Stayed 1 night in Jan 2025

10/10 Excellent

Syed

Stayed 7 nights in Jan 2025

10/10 Excellent

mosadaq j

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

mosadaq j

Stayed 3 nights in Jan 2025

10/10 Excellent

Fuad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Madinah Stay
Amazing stay with my wife, 3 kids and my mother. My youngest is 11 months and the crib was extremely helpful. The hotel staff were amazing and very helpful from the check-in to the check-out. Will definitely stay here again when I return to Madinah InshaAllaah.
Stayed 3 nights in Jan 2025

8/10 Good

Sohail

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its convenient and close to masjid nabwi, but bit over priced
Stayed 3 nights in Jan 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had panoramic view room and words can’t explain the visual you been watching all day long while in room looking at ROZA RASOOL(PBUH)
Stayed 6 nights in Jan 2025

10/10 Excellent

Suman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Over all a great stay. Wanted to extend my stay as my mother fell ill, but was not able to as their occupancy was full. Breakfast buffet is excellent and hotel room amenities are good as well.
Stayed 2 nights in Dec 2024

10/10 Excellent

syed

Liked: Cleanliness, staff & service, property conditions & facilities
5 minutes walk to Masjid Nabvi
Stayed 1 night in Jan 2025

8/10 Good

Nayyer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were good and helpful. Check in was good. But I had to pay for 1 bed extra which was too much despite me booking for 4.
Stayed 7 nights in Dec 2024

8/10 Good

Kauser

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to Masjid Nawabi for men, it little farther for women. Food was average, more taste and variety would be recommended. Overall stay was great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Junaid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel & breakfast!
Hotel was amazing, facilities, views staff and most of all the breakfast! No complaints whatsoever of the hotel, truly was great. Please bear in mind this hotel is closer to the southern courtyard of Masjid Nabawi, so if you don’t leave earliy enough for Salahs you will be praying in front of imam/ getting to the ladies prayer section is a 10-15min walk depending on which doors you go to
Stayed 1 night in Jan 2025

10/10 Excellent

Syed, Elgin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Dec 2024

10/10 Excellent

Moshtaha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, comfortable room
Stayed 2 nights in Jan 2025

10/10 Excellent

Osama

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 1 night in Jan 2025

8/10 Good

Chris

Stayed 1 night in Dec 2024

8/10 Good

Jesper

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenience of its location and a generally good
The hotel is well-located, with everything within walking distance, which is a great advantage. Overall, it was a very good experience, and the hotel itself was impressive. However, for a 5-star hotel and the price paid per night, I expected more compared to other 5-star establishments. There were a few issues: the bidet shower was leaking, and the service in some areas fell short, especially with basic tasks like restocking supplies and cleaning. I also got the impression that the staff is overly focused on securing positive Google reviews, which detracted slightly from the experience. That said, the stay was enjoyable, and the hotel is worth considering if you value the convenience of its location and a generally good experience.
Stayed 3 nights in Dec 2024

8/10 Good

Rajab

Liked: Staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. However, the room wasn’t cleaned
Stayed 1 night in Dec 2024

8/10 Good

Nazim

Liked: Cleanliness, staff & service
Nice hotel but our room furniture was old. Table leg was broken. Shower siding glass can be little bigger.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mohamed, Brampton

Stayed 3 nights in Dec 2024

10/10 Excellent

Rabia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in madinah
The staff at the reception was very welcoming just 1 guy the rest look miserable, he welcomed my family with a big smile and he ungraded our room to the biggest room at the hotel i was so pleased will definitely stay again because of this member of staff, the hotel is a step a way from the prophet pbah mosque they are many taxis available outside the hotel also small shopping center and the hotel is surrounded by many shops, the breakfast was outstanding this pull man hotel is your money worth than the one in makah the one in makah is outdated the bathroom need reall renovation and the bedrooms but the one in madinah is another story is really looked afrer top class hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheda

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and clean hotel… walk right up to the green dome of the masjid which is amazing.
Stayed 2 nights in Dec 2024