Pullman Zamzam Madina

Photo gallery for Pullman Zamzam Madina

Deluxe Room, 2 Single Beds (Panoramic Haram View)
Premium bedding, in-room safe, desk, laptop workspace
4 restaurants, breakfast, lunch, dinner served; international cuisine
Interior detail
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Prophet's Mosque
    ‪6 min walk‬
  • Baqi Cemetery
    ‪7 min walk‬
  • Quba Mosque
    ‪4 min drive‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪20 min drive‬

Room options

Junior Suite, 1 Bedroom, City View

  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Single Beds, City View

  • Sleeps 3
  • 2 Twin Beds

Classic Room, 3 Single Beds (Without view)

  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

Executive Suite, 1 King Bed (Haram View)

  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed

Superior Room, City View (4 Twin Beds)

  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

Classic Room, 1 King Bed (No View)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Haram View)

  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, City View

  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 Bedroom (No View)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Panoramic Haram View)

  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds, Accessible, City View

  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

Deluxe Room, 2 Single Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Madinah

A stay at Pullman Zamzam Madina places you in the heart of Madinah, within a 10-minute walk of Prophet's Mosque and The Green Dome. .This eco-certified hotel is 0.5 mi (0.8 km) from Baqi Cemetery and 0.5 mi (0.8 km) from New Bilal Market.

What's nearby

  • Prophet's Mosque - 6 min walk - 0.5 km
  • The Green Dome - 6 min walk - 0.6 km
  • Baqi Cemetery - 7 min walk - 0.6 km
  • Quba Mosque - 4 min drive - 3.9 km
  • Madina Mall - 6 min drive - 5.6 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪مندي الايغوري - ‬9 min walk
  • ‪البيك - ‬6 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪The Espresso Bar - ‬9 min walk
  • ‪بارنز - Barn’s فرع الحرم - ‬5 min walk

About this property

Pullman Zamzam Madina

Eco-certified hotel with 4 restaurants and a 24-hour front desk
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 835 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy international cuisine at The Horizon, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Horizon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Reservations are required.
Al Mandara - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Reservations are required. Open daily.
Acacia - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Al-Sukkaria - This café specializes in international cuisine.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (SAR 70 per day; includes in/out privileges)
  • Limited on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 86 for adults and SAR 43 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Horizon
  • Al Mandara
  • Acacia
  • Al-Sukkaria

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001808

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Pullman Zamzam Madina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 737 out of 1195 reviews
Rating 8 - Good. 216 out of 1195 reviews
Rating 6 - Okay. 113 out of 1195 reviews
Rating 4 - Poor. 49 out of 1195 reviews
Rating 2 - Terrible. 80 out of 1195 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and location of this hotel. Overall very happy with everything during my stay there. Very professional and friendly staff 💯
Stayed 4 nights in Nov 2024

4/10 Poor

NASIR, BARNET

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Zeeshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place!!
Stayed 1 night in Dec 2024

10/10 Excellent

K M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and staffs
Pullman ZamZam Madina’s experience was excellent. The staffs were super nice and helpful. It was clean and peaceful. Excellent food and close walk to the Masjid of the Prophet PBUH. I would book with them again in the future In shaa Allah.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mainul, Irvine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be great if there is more lighting in the middle portion of the hotel
Stayed 4 nights in Nov 2024

4/10 Poor

Waqar

Charged me extra Rayal bed for 9 year old kid. Even I booked bed for him at time of online booking.
Stayed 1 night in Dec 2024

10/10 Excellent

Munaya

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very polite, there was no problem obtaining a new key after my dad lost our key.
Stayed 3 nights in Dec 2024

4/10 Poor

dzemal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They have no heat so the room was freezing at night
Stayed 4 nights in Nov 2024

10/10 Excellent

Ummar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great trip at pullman zamzam
Stayed 5 nights in Nov 2024

10/10 Excellent

Syed

Stayed 4 nights in Nov 2024

10/10 Excellent

Abdul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

S

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old property, not clean bathroom with mold in bathroom.
Stayed 2 nights in Dec 2024

8/10 Good

Ismail

Stayed 4 nights in Nov 2024

10/10 Excellent

Rifath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their stuff and service was so excellent! Best hotel ever. This is my 2nd time staying, definitely will use them again!!! Keep up the good work Pullman Zamzam Madina hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Yousef

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Great price, clean, perfect location.
Stayed 2 nights in Nov 2024

8/10 Good

Tazeen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very close to the Haram. However, its a bit of a walk from the women's gate. They should really work on their breakfast buffet, though. For a five star hotel the Breakfast buffet was a let down.
Stayed 5 nights in Nov 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Imrul, Stephenson V

Stayed 1 night in Nov 2024

10/10 Excellent

Tehmina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I have problem with that they don’t have door to close when you take shower , they should have curtain or fully slide Glassdoor so the water won’t come out of the shower place. Other than that, the staff were very friendly and hospitable. Breakfast was good and have variety of options of chose from. Would recommend it to my family and friends.!
Stayed 5 nights in Nov 2024

10/10 Excellent

Carleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing city, wonderful service
Stayed 2 nights in Nov 2024

10/10 Excellent

Asmaa

Travelled with family
Liked: Cleanliness, amenities
Very close to the masjid. One thing you should know is that the women prayer doors/entrances are far from this hotel. Usually women prayer doors are starting from door 12, 13, 14, 15 and the door close to this hotel is # 5 and all these doors are for men. It is close to the Rawda and Ziara of the grave though!
Stayed 3 nights in Nov 2024

10/10 Excellent

Aneesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Talat

Close to Haram and all shopping facilities
Stayed 2 nights in Nov 2024