Pullman Zamzam Madina

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Photo gallery for Pullman Zamzam Madina

Deluxe Room, 2 Single Beds (Panoramic Haram View)
View from property
Premium bedding, in-room safe, desk, laptop workspace
Interior detail
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Prophet's Mosque
    ‪6 min walk‬
  • The Green Dome
    ‪6 min walk‬
  • New Bilal Market
    ‪6 min walk‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪20 min drive‬

Room options

Junior Suite, 1 Bedroom, City View

  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Single Beds, City View

  • Sleeps 3
  • 2 Twin Beds

Classic Room, 3 Single Beds (Without view)

  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

Executive Suite, 1 King Bed (Haram View)

  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed

Superior Room, City View (4 Twin Beds)

  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

Classic Room, 1 King Bed (No View)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Haram View)

  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, City View

  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 Bedroom (No View)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Panoramic Haram View)

  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds, Accessible, City View

  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

Deluxe Room, 2 Single Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Madinah

A stay at Pullman Zamzam Madina places you in the heart of Madinah, within a 10-minute walk of Prophet's Mosque and The Green Dome. .This eco-certified hotel is 0.5 mi (0.8 km) from Baqi Cemetery and 0.5 mi (0.8 km) from New Bilal Market.

What's nearby

  • Prophet's Mosque - 6 min walk
  • The Green Dome - 6 min walk
  • Baqi Cemetery - 7 min walk
  • Quba Mosque - 4 min drive
  • Madina Mall - 6 min drive

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪مندي الايغوري - ‬9 min walk
  • ‪البيك - ‬6 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪The Espresso Bar - ‬9 min walk
  • ‪بارنز - Barn’s فرع الحرم - ‬5 min walk

About this property

Pullman Zamzam Madina

Eco-certified Madinah hotel in Madinah City Center with 4 restaurants
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 835 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy international cuisine at The Horizon, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Horizon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Reservations are required.
Al Mandara - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Reservations are required. Open daily.
Acacia - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Al-Sukkaria - This café specializes in international cuisine.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (SAR 70 per day; includes in/out privileges)
  • Limited on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 86 for adults and SAR 43 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Horizon
  • Al Mandara
  • Acacia
  • Al-Sukkaria

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • This property does not have any lifts

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001808

We should mention

This property does not have elevators
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Pullman Zamzam Madina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 698 out of 1146 reviews" "
Rating 8 - Good. 210 out of 1146 reviews" "
Rating 6 - Okay. 106 out of 1146 reviews" "
Rating 4 - Poor. 49 out of 1146 reviews" "
Rating 2 - Terrible. 83 out of 1146 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zakir

Travelled with family
Liked: Amenities
Dining nice delicious food
Stayed 4 nights in Oct 2024

10/10 Excellent

Abdullah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Masjid al-Nabwi. There are restaurants and shops nearby.
Stayed 3 nights in Oct 2024

8/10 Good

Rokan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Crowds place
Stayed 3 nights in Oct 2024

6/10 Okay

amtul

Travelled with family
Liked: Staff & service
Noisy near office
Stayed 2 nights in Oct 2024

10/10 Excellent

adnan

Stayed 2 nights in Oct 2024

8/10 Good

Younus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
outdated hotel as far as design and layout but was still nice. Was not a fan of the entrance and lobby, seemed small, outdated, low ceilings and a little claustrophobic.
Stayed 4 nights in Oct 2024

10/10 Excellent

Zemzem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Muhammad Abid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. No concerns.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady at the service desk Zuha- if I remember right was exceptionally helpful and kind
Stayed 2 nights in Oct 2024

10/10 Excellent

Asad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Ahmed, kuwait

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Umair

Stayed 2 nights in Aug 2024

10/10 Excellent

Faaduma

Travelled with family
Liked: Amenities, property conditions & facilities
Amazing stay. We were upgraded to an exective suite, which was very kind of them. The hotel is right outside Masjid Al Nawabi and the entrance to Rawdah. It is great for men as their entrance is on the hotel side. However woman are on the other side, however they have a free shuttle that can drop you there so you dont have to walk. Everything is in walking distance, staff are amazing and friendly and hotel is very clean and well taken care of. We didnt have the breakfast but did have the buffet dinner once and it was nice and alot of options. We really enjoyed our stay and cannot wait to be back inshaAllah.. thanks to Walid for upgrading our room and Salim who took our luggage with care and provided us with great information on the area and Rawdah. Your excellent service was a great start to our stay..
Stayed 3 nights in Oct 2024

10/10 Excellent

Saddef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended highly
A very comfortable stay
Stayed 5 nights in Oct 2024

10/10 Excellent

mirvat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Haram Room clean Everyone was very welcoming and friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I felt like I was at home. For cozy and comfortable 10/10
Stayed 3 nights in Oct 2024

10/10 Excellent

Wesam

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Farad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great customer service
Stayed 4 nights in Oct 2024

6/10 Okay

Abdellatif

Travelled with family
Stayed 4 nights in Oct 2024

2/10 Terrible

Ishrat

Stayed 2 nights in Oct 2024

10/10 Excellent

Hammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean, very nice people and like to stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Farhan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and excellent view.
Stayed 1 night in Oct 2024

10/10 Excellent

Ahsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is very close to the haram and literally like 2 min of walk.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay with Exceptional Service!
It was pleasure of staying this Hotel from start to finish, it was an outstanding experience. From the moment I arrived, the staff made me feel welcome and ensured that every aspect of my stay was perfect. The housekeeping team (M D Salim and his colleague) deserves special recognition. My room was perfectly cleaned everyday, with attention to detail. Everything was always perfectly arranged, and they went the extra mile to make sure I had everything I needed. I truly appreciated their dedication to cleanliness and comfort. The bellman ( M. Salim and others can’t remember their names)was equally impressive. He was friendly, courteous, and always available to help with my luggage and any questions I had about the local area. His assistance with my bags, especially after a long journey, was greatly appreciated, and his genuine warmth welcome made me feel right at home. Overall, the experience was exceptional. The staff truly cares about the guest experience, and it shows in every interaction. I recommend this hotel to anyone looking for a perfect stay in Madinah.
Stayed 2 nights in Oct 2024