I had a mostly great stay at this hotel. The room was stunning—very new, clean, and comfortable. The staff were incredibly kind and attentive, making us feel welcome throughout our stay. The facility access was also top-notch, with great amenities available.
Unfortunately, there was an issue during our visit. My sister injured her foot at the pool because the door was too heavy and scraped her foot when it shut. When we sought help, we found that the first aid kit was poorly stocked, which was concerning. I hope the hotel considers upgrading their first aid kit soon, as it’s essential for handling emergencies properly.
Overall, while our experience was positive, this incident left a bit of a negative impression.