Novotel Melbourne Airport

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Melbourne Airport

Meeting facility
Exterior
Breakfast and dinner served, Italian cuisine
Body treatments, hydrotherapy, aromatherapy, body scrubs, facials
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service

Explore the area

Map
1 Grants Road Melbourne Airport, Melbourne Airport, VIC, 3045
  • URBNSURF Sports Park
    4 min drive
  • Hanna's Cafe
    4 min walk
  • Broadmeadows Station
    8 min drive
  • Melbourne, VIC (MEL-Tullamarine)
    4 min drive

Room options

Superior Room, 1 Queen Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Melbourne

With a stay at Novotel Melbourne Airport in Melbourne (Melbourne Airport), you'll be a 4-minute drive from URBNSURF Sports Park and 7 minutes from Westfield Airport West Shopping Centre. .This hotel is 7.5 mi (12.1 km) from DFO Essendon Shopping Center and 9.6 mi (15.5 km) from Royal Melbourne Showgrounds.

What's nearby

  • URBNSURF Sports Park - 4 min drive
  • Progress Reserve - 11 min drive
  • Royal Melbourne Showgrounds - 14 min drive
  • Highpoint Shopping Centre - 15 min drive
  • Flemington Racecourse - 18 min drive

Getting around

  • Broadmeadows Station - 8 min drive
  • Essendon Station - 11 min drive
  • Melbourne Airport (MEL) - 4 min drive

Restaurants

  • ‪Axil Coffee Roasters - ‬16 min walk
  • ‪St. ALi - ‬4 min drive
  • ‪Stomping Ground - ‬19 min walk
  • ‪Qantas International Business Lounge - ‬4 min drive
  • ‪Cafe Sol - ‬4 min drive

About this property

Novotel Melbourne Airport

Hotel with free airport shuttle, near URBNSURF Sports Park
Novotel Melbourne Airport offers 248 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 248 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 400 meters.
Grab dinner at Boccata, a restaurant that specializes in Italian cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 5:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has 4015 square feet (373 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:00 AM.
Boccata - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Small Holdings - This café serves breakfast, brunch, lunch, and light fare. Open select days.
Amber State Taphouse - Onsite pub. Happy hour is offered. Open select days.
Boccata Wine Bar - This wine bar serves dinner and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (AUD 30 per night)
  • Secured valet parking on site (AUD 65.00 per stay)
  • Secured extended parking on site (AUD 30.00 per night)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times
  • Free local area shuttle up to 400 metres

Food and drink

  • Buffet breakfast available for a fee daily 5:30 AM–10:00 AM: AUD 40.00 for adults and AUD 20.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Boccata
  • Small Holdings
  • Amber State Taphouse
  • Boccata Wine Bar

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Billiards/pool table
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa services
  • Yoga classes

Family friendly

  • Children's books
  • Free area shuttle
  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (4015 square feet of space)
  • Coworking spaces
  • Meeting rooms - 16

Outdoors

  • Nature reserve
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Cobblestone flooring in public areas
  • Lift
  • Lift door width (centimetres): 203
  • Pool hoist on site
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Step-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 99
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property – July 2024
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
Guests are recommended to download the property's all mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40.00 for adults and AUD 20.00 for children
  • Secured self parking fee: AUD 30 per night
  • Secured valet parking fee: AUD 65.00 per stay
  • Secured extended parking fee: AUD 30.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Novotel Melbourne Melbourne
Novotel Melbourne Airport Hotel
Novotel Melbourne Airport Melbourne Airport
Novotel Melbourne Airport Hotel Melbourne Airport

Novotel Melbourne Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 52 out of 86 reviews" "
Rating 8 - Good. 20 out of 86 reviews" "
Rating 6 - Okay. 12 out of 86 reviews" "
Rating 4 - Poor. 2 out of 86 reviews" "
Rating 2 - Terrible. 0 out of 86 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Stayed 1 night in Nov 2024

10/10 Excellent

Jarred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mad place to stay at very clean rooms and friendly reception team
Stayed 2 nights in Oct 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, very polite staff…will continue to stay at the Novotel brand hotels.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

8/10 Good

william

Stayed 1 night in Aug 2024

6/10 Okay

Ruvin

Liked: Cleanliness, amenities, property conditions & facilities
I had to call 3 times to the service desk for a simple maintenance problem. The third time they even did not answer.
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport hotel
Fantastic Airport hotel. Hasn’t been open long and it’s got that new vibe. The gym is the best hotel gym I’ve ever seen. Room service prices were a bit expensive but guess that’s expected at a nice hotel now
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem I had was with the in room air conditioner. I couldn’t turn off our turn down. The restaurant was first class, amazing meal and staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great airport hotel, although just a bit far if you have big bags. Really nice staff, super awesome gym. The restaurant is acceptable and breakfast pretty good.
Stayed 2 nights in Sep 2024

6/10 Okay

Susan

Travelled with group
Liked: Amenities, property conditions & facilities
Beautiful room, very comfy beds, great breakfast, the only downside, staff don’t seem to smile when you say hello, and our lunch and dinner were served cold, cold burger and cold chips, staying again one night next week, so hopefully no cold food
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

6/10 Okay

Suzsan

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great hotel close to airport, our room date included a shuttle and breakfast. Arrived from UK at 10pm no shuttle, an hour in the gold with elderly travellers all waiting for a non existent shuttle. Did find later about a ‘Uber/taxi’ strike which prevented it working that night but seemed not to affect any of the other hotel shuttles which zoomed back and forth. That was by email, I never got in the 12 hour flight. Also no pickup from the hotel for half a dozen calls. Then had to get a taxi, $27 for 3 min drive, but did not get a receipt so could not be reimbursed. Finally to check in, confirmed we are all getting breakfast included in the price of the rooms, our friends to room 209, us to 249 Room 249 doesn’t exist !!! So back down to get the right room my husband goes, new room on the 5th floor but me and the luggage are on 2nd floor which can’t be accessed by a 5 th floor card . Anyway, finally get to sleep. Great room, no complaints. Go for breakfast to find neither rooms are on the list. On the last nerve I had, the dining room manager was ever so kind and let us have breakfast, which was also very good. But the stress this whole booking took on our group was extreme. Suggestion, stay by all means, great room and breakfast BUT make sure you arrive within business hours and triple check every part of your booking.
Stayed 1 night in Sep 2024

10/10 Excellent

Lauitiiti

Travelled with partner
Liked: Staff & service, property conditions & facilities
Comtable bed clean room everything is good
Stayed 1 night in Sep 2024

8/10 Good

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed twice while making connections. Brand new hotel. All good with exception of the first night which had a very dirty floor in the entrance and bathroom. Too tired to take to management but upon leaving a manager requested feedback. (most unusual but effective). Second night a week later all issues were resolved. Very comfortable pillows and mattress. Breakfast was amazing both times.
Stayed 1 night in Aug 2024

6/10 Okay

Brett

Stayed 1 night in Aug 2024

8/10 Good

Antonios

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Stayed 1 night in Aug 2024

10/10 Excellent

Jan

Travelled with group
Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Was close to airport very clean an new and the pool was amazing
Stayed 1 night in Aug 2024

8/10 Good

Mal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy place to stay at before a flight
Stayed 1 night in Aug 2024

8/10 Good

Suzy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All brilliant.
Stayed 1 night in Aug 2024