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Caption BY Hyatt Beale Street Memphis

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Caption BY Hyatt Beale Street Memphis

Bar (on property)
Exterior
Exterior
Lobby
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available

Explore the area

Map
245 S. FRONT STREET, Memphis, TN, 38103
  • Beale Street
    1 min walk
  • Orpheum Theatre
    3 min walk
  • Tom Lee Park
    5 min walk
  • Memphis, TN (MEM-Memphis Intl.)
    19 min drive

Room options

View all photos for Room, 2 Double Beds, Corner

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Corner

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Corner

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Corner

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Balcony

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Memphis

With a stay at Caption BY Hyatt Beale Street Memphis in Memphis (Downtown Memphis), you'll be steps from Beale Street and 10 minutes by foot from FedEx Forum. .This hotel is 0.4 mi (0.7 km) from Mississippi River and 0.4 mi (0.7 km) from Peabody Ducks.

What's nearby

  • Beale Street - 1 min walk - 0.2 km
  • Orpheum Theatre - 3 min walk - 0.3 km
  • Peabody Ducks - 8 min walk - 0.7 km
  • National Civil Rights Museum - 9 min walk - 0.8 km
  • FedEx Forum - 10 min walk - 0.9 km

Getting around

  • Memphis Central Station - 13 min walk
  • Memphis International Airport (MEM) - 19 min drive

Restaurants

  • ‪B.B. King's Blues Club - ‬5 min walk
  • ‪Flying Saucer - ‬5 min walk
  • ‪Gus's World Famous Fried Chicken - ‬2 min walk
  • ‪Tamp & Tap - ‬6 min walk
  • ‪Silly Goose - ‬4 min walk

About this property

Caption BY Hyatt Beale Street Memphis

Hotel with a 24-hour fitness center, steps from Beale Street
Caption BY Hyatt Beale Street Memphis offers 136 accommodations with iPod docking stations and MP3 docking stations. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms feature minibars and laptop-compatible safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 136 guestrooms featuring iPod docking stations and minibars. 55-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.
Satisfy your appetite with American cuisine at Talk Shop, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Talk Shop - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 36.22 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11:00 AM: USD 10-20 for adults and USD 10-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Talk Shop

Things to do

  • 24-hour fitness centre
  • Billiards/pool table

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Hardwood flooring in room
  • Lever door handles
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Mini fridge
  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per week, plus a deposit of USD 100 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Covered valet parking fee: USD 36.22 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caption By Hyatt Beale Memphis
Caption BY Hyatt Beale Street Memphis Hotel
Caption BY Hyatt Beale Street Memphis Memphis
Caption BY Hyatt Beale Street Memphis Hotel Memphis

Caption BY Hyatt Beale Street Memphis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 429 out of 755 reviews" "
Rating 8 - Good. 177 out of 755 reviews" "
Rating 6 - Okay. 82 out of 755 reviews" "
Rating 4 - Poor. 33 out of 755 reviews" "
Rating 2 - Terrible. 34 out of 755 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

jaquelin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memphis Cool
Great room and decor. Good place to stay. It’s a little confusing which hotel it is since the 2 Hyatts are on the same block.
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in Aug 2024

8/10 Good

Apila

Liked: Cleanliness, staff & service, property conditions & facilities
It's within walking distance of Beale Street.
Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing to say the least!
It's a beautiful modern hotel. While the reception and valet services were gracious and efficient, the food and bar service were quite poor. The servers/attendants were absent, when there they sent us to the Centric side indicating we could get service there, which was not the case. The food and bar service hours were not in accordance with their posted signage, often not open and claeddown early.
Stayed 3 nights in Aug 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We enjoyed our stay except for the Starbucks coffee, they were too sweet to drink. Everything else was great especially the valley men who helped us!
Stayed 2 nights in Aug 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - walk to Beale Street. Modern, clean. Would stay there again
Stayed 3 nights in Aug 2024

10/10 Excellent

Trenard

Hotel was nice and quiet and the staff was nice
Stayed 3 nights in Aug 2024

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to Beale St. was good. Hotel has no parking when it says available on site, do not accept cash only card. No trash cans, only small ones in room.
Stayed 3 nights in Aug 2024

8/10 Good

christine

Travelled with group
Liked: Cleanliness, property conditions & facilities
Part of a road trip
The hotel was in a great location and I like that the old facade of an original building has been retained with modern building behind. Unfortunately no coffee facilities in the room as they want to encourage you to use the cafe downstairs but at $4.50 for a coffee had to hang on until reached breakfast restaurant. Bar prices also bit on the steep side. Hotel has a hip vibe and was very clean
Stayed 2 nights in Aug 2024

8/10 Good

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good coffee And treats 👍
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities, room comfort
Everything was great except the 2 plastic cups in the room had mold in them.
Stayed 1 night in Aug 2024

10/10 Excellent

Shavon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Margo

Lovely space in the heart of all the cool things. Definitely would stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The structure
Stayed 2 nights in Aug 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in Memphis
Unique hotel, walking distance to the Beale Street attractions and a block from the Mississippi River. Very comfortable and spacious rooms. Everything at the hotel was clean and well thought out. The staff it extremely helpful is friendly. Our new go to hotel in Memphis
Stayed 1 night in Aug 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great but hot
Great location, great service, clean, nice design. Only gripe is that the rooms are hot. Too hot, even with the thermostat on lowest setting.
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were on the smaller side but very comfortable and fit our needs. It was with walking distance of Beale St., the Civil Rights Museum, trolley station and plenty of other places. We loved our stay here. If you stay here, make sure you order fried chicken from Gus's!
Stayed 3 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Tonisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept. When my family and I arrived Friday evening. The Lobby was full of individuals using obscenity language especially in front of children. My family and I stayed the weekend and my room 3308 was not cleaned by housekeeping on Saturday. But my overall experience was niece and quiet.
Stayed 2 nights in Jul 2024

8/10 Good

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really close to everything!
Stayed 1 night in Jul 2024

10/10 Excellent

Debra Faye

Liked: Cleanliness, staff & service, property conditions & facilities
I found the property to be well kept and the staff was quite helpful and courteous. What I didn’t care for was how people were allowed to roam around with their dogs. At one point I felt afraid of someone who was almost unable to contain their large dog. Then when going into the bar area there was a very large dog whose owner was feeding him in the lobby. The dog was slobbering and the slobber was falling on the floor. That was totally disgusting I couldn’t order food after that point.
Stayed 4 nights in Jul 2024

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
great location, cool little coffee bar in the lobby, friendly staff
Stayed 4 nights in May 2024