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Courtyard by Marriott Memphis East/Galleria

3.0 star property

Photo gallery for Courtyard by Marriott Memphis East/Galleria

Property amenity
Reception
Room, 2 Queen Beds, Non Smoking
Room, 2 Queen Beds, Non Smoking
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
2785 NEW BRUNSWICK RD, Memphis, TN, 38133
  • Wolfchase Galleria
    ‪9 min walk‬
  • Bellevue Baptist Church
    ‪6 min drive‬
  • Cordova Community Center
    ‪10 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the area

Memphis

With a stay at Courtyard by Marriott Memphis East/Galleria in Memphis (Wolfchase), you'll be within a 5-minute drive of Wolfchase Galleria and Saint Francis Hospital - Bartlett. .This hotel is 11.9 mi (19.1 km) from University of Memphis and 14.7 mi (23.7 km) from Memphis Zoo.

What's nearby

  • Wolfchase Galleria - 9 min walk - 0.8 km
  • Saint Francis Hospital - Bartlett - 3 min drive - 2.7 km
  • Bellevue Baptist Church - 6 min drive - 5.9 km
  • Cordova Community Center - 10 min drive - 9.5 km
  • University of Memphis - 15 min drive - 19.2 km

Getting around

  • Memphis Central Station - 26 min drive
  • Memphis International Airport (MEM) - 27 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Slim Chickens - ‬5 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Panera Bread - ‬11 min walk

About this property

Courtyard by Marriott Memphis East/Galleria

Hotel with free parking, a short walk to Wolfchase Galleria
Courtyard by Marriott Memphis East/Galleria offers 112 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations. This Memphis hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 112 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Stop by the hotel's restaurant, The Bistro, for lunch or dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a safe deposit box at the front desk. Free self parking is available onsite.
The Bistro - This bistro serves breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Bistro

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Fixed shower seat
  • Front entrance ramp
  • Hand-held showerhead
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests are required to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Memphis East Galleria
Courtyard by Marriott Memphis East/Galleria Hotel
Courtyard by Marriott Memphis East/Galleria MEMPHIS
Courtyard by Marriott Memphis East/Galleria Hotel MEMPHIS

Courtyard by Marriott Memphis East/Galleria Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 158 out of 294 reviews
Rating 8 - Good. 65 out of 294 reviews
Rating 6 - Okay. 29 out of 294 reviews
Rating 4 - Poor. 19 out of 294 reviews
Rating 2 - Terrible. 23 out of 294 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Joan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
After a long day driving the bed was heavenly. Very comfortable room. However, SIGNIFICANT maintenance was required. The bathroom faucet wasn't fastened down! It was only held upright by the water line itself- nothing was there to fasten it to the countertop! Next, the front panel of the bathroom vanity was coming loose. Perhaps someone had started addressing the faucet issue but left it unfinished and unsecured. How did housekeeping not noticed the unsecured faucet? Lastly, drop-down door to the coffee nook was held in place by only one small arm on one side! The other side plus the hinges were all loose with no fasteners in sight! The whole panel flopped loose when I opened it to check the coffee provisions. I would happily come here again but management should discuss issues w housekeeping and maintenance.
Stayed 1 night in Jan 2025

10/10 Excellent

Donald

Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Edward

Stayed 1 night in Dec 2024

8/10 Good

Garland

Stayed 3 nights in Nov 2024

4/10 Poor

Gina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not so great
The attendant that checked us in left us waiting for over 10 minutes. Had her back to the entry and never did turn around. Had to let her know that we were there. Then failed to give us the right room number. As a whole was uncomfortable and not very friendly. The bed was super uncomfortable. Had a migraine by the time I woke up.
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Stayed 1 night in Nov 2024

4/10 Poor

Ronnie

Stayed 2 nights in Aug 2024

10/10 Excellent

Arielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and clean
Stayed 1 night in Nov 2024

4/10 Poor

Felicia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bugs in pullout sofa room was only cleaned once in entire 7 night stay
Stayed 7 nights in Nov 2024

6/10 Okay

Juanita

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Telephone didn't work. Not enough light. Room wasn't cleaned every day.
Stayed 4 nights in Nov 2024

6/10 Okay

Alean

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Maria, Winston Salem

Travelled with family
Disliked: Amenities, property conditions & facilities
I sent my parents there since they are driving from another state for place to stay overnight on Expedia. There was very good reviews but when my parents got there, the place was horrible. I’m very disappointed and I’m sad that I even put my parents in a position like that, and they were too tired to leave.
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Cheryl

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff were very friendly, helpful, kind, and professional. My room had several problems == the carpet was pulled back where the entry flooring started, the fridge/microwave and coffee pot set up was odd and somewhat in disrepair. The shower curtain barely reached the top of the tub, so water leaked into the floor when we showered. No free breakfast, but the food we paid for was excellent and the staff was great.
Stayed 1 night in Sep 2024

6/10 Okay

Troi

Liked: Cleanliness
Disliked: Property conditions & facilities
I have stayed at this facility 6 times. Three of those times the television streaming was down. Being able to stream my tv shows on Prime or Netflix is why this was my hotel of choice. At the very least, front desk should left guests know that the service is down BEFORE check in.
Stayed 3 nights in Aug 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is also so nice and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Nickels

Liked: Cleanliness, staff & service, property conditions & facilities
The staff hear are very friendly and they show a generous, genuine, amount of hospitality! Tammy is an exceptionally young lady! I Will return!
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Stayed 2 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really disappointed for over $200 that breakfast wasn’t included. Didn’t notice that when I booked the hotel or I wouldn’t have stayed there. Hotel seemed worn, not new like you would expect.
Stayed 1 night in Jul 2024

8/10 Good

Isiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Bridgette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024