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Embassy Suites by Hilton Memphis East Germantown Area

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Memphis East Germantown Area

Lobby
Exterior
Pool
Lobby
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Gym
    Gym

Explore the area

Map
1022 S Shady Grove Rd, Memphis, TN, 38120
  • Shelby Farms Park
    4 min drive
  • Regional One Health East Campus
    5 min drive
  • Baptist Memorial Hospital-Memphis
    5 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    15 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Conference Suite, 1 King Bed

Conference Suite, 1 King Bed

Conference Suite, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll in Shower)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Hotel Memphis
Pool
Free airport shuttle
Parking included
Free WiFi
3.9 out of 5, Good, (1000)
The price is NZ$279
for 1 night
includes taxes & fees
5 Dec - 6 Dec
DoubleTree by Hilton Hotel Memphis

About the area

Memphis

When you stay at Embassy Suites by Hilton Memphis East Germantown Area in Memphis, you'll be in the business district, within a 15-minute drive of University of Memphis and Wolfchase Galleria. .This hotel is 10.8 mi (17.4 km) from Beale Street and 11.7 mi (18.8 km) from FedEx Forum.

What's nearby

  • Shelby Farms Park - 4 min drive - 3.3 km
  • Baptist Memorial Hospital-Memphis - 5 min drive - 5.2 km
  • Memphis Botanic Garden - 7 min drive - 6.5 km
  • University of Memphis - 7 min drive - 7.4 km
  • Shelby Farms Visitor Center - 9 min drive - 8.8 km

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Panda Express - ‬8 min walk
  • ‪Central BBQ - ‬6 min walk
  • ‪Bog & Barley - ‬4 min walk

About this property

Embassy Suites by Hilton Memphis East Germantown Area

Hotel in Memphis with free breakfast and a fitness center
Embassy Suites by Hilton Memphis East Germantown Area offers 220 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 220 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. 55-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless internet access (surcharge) and gift shops/newsstands. This hotel also features wedding services, a television in a common area, and a banquet hall.
Enjoy a satisfying meal at Frank Grisanti Italian serving guests of Embassy Suites by Hilton Memphis East Germantown Area. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include wired internet access (surcharge), a business center, and express check-in. Planning an event in Memphis? This hotel has 4232 square feet (393 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Frank Grisanti Italian - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Atrium/Lobby Bar - Onsite bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95), Wired Internet (surcharge)

Parking and public transport

  • On-site parking available only on request
  • Uncovered self parking on site (USD 4.49 per day)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception

Restaurants on site

  • Frank Grisanti Italian
  • Atrium/Lobby Bar

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (4232 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 106
  • Grab bar in shower
  • Shower grab bar height (centimetres): 68
  • Hand-held shower head
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 80
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 111
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 4.49 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis
Embassy Suites by Hilton Memphis East Germantown Area Hotel
Embassy Suites by Hilton Memphis East Germantown Area Memphis

Embassy Suites by Hilton Memphis East Germantown Area Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 435 out of 1000 reviews" "
Rating 8 - Good. 223 out of 1000 reviews" "
Rating 6 - Okay. 143 out of 1000 reviews" "
Rating 4 - Poor. 113 out of 1000 reviews" "
Rating 2 - Terrible. 86 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

kenisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay only issue was the toilet ran all not long!
Stayed 3 nights in Aug 2024

6/10 Okay

Katrice

Travelled with family
Disliked: Staff & service
Upgrades are better. Balloons are not allowed past lobby. When I asked for documentation to support was not provided with. My check in rep was nice and professional but her co worker kept interrupting when we interacting which is unprofessional.
Stayed 1 night in Aug 2024

10/10 Excellent

Alix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall stay
Stayed 3 nights in Aug 2024

6/10 Okay

Martin

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is awesome here!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, Friendly staff. Real fast is good but is served in disposable plates and folks, spoons, knife and glasses. This does not contribute to take care of the environment. Out of the 3 treadmills no one was working, you need to do some maintenance over there. There were no tea bags in the breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

4/10 Poor

Drew

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches in room. Requested housekeeping to empty trashbins and provide new towels. They did not clean the room. Spoke to supervisor who apologized and said that someone would be by shortly to clean. This did not occur. Was promised points to my account for these troubles. This did not occur.
Stayed 4 nights in Aug 2024

10/10 Excellent

Johnathan

Stayed 1 night in Aug 2024

8/10 Good

Quinston

Stayed 1 night in Aug 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk attendant Antwon was very helpful and accommodating.
Stayed 3 nights in Jul 2024

8/10 Good

Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave out a gift at check in, Family really enjoyed. Was a very good stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Tien

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Hotel was clean and gave elegance. More than 1 entrance/exit with parking all around. My family enjoyed this stay very much!
Stayed 3 nights in Jul 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swimming pool area.
The only problem I had was with the pool area, there were younger children they're unsupervised, I had to go to the front desk because the other children were playing football in the pool with a real 🏈. Signs are posted no diving no jumping. Where is the sign for no ball playing? unless it's an appropriate ball for pools.
Stayed 3 nights in Jul 2024

10/10 Excellent

Angel

Stayed 2 nights in Jun 2024

10/10 Excellent

virgil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great
Stayed 1 night in Jul 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10 review
Excellent day staff was friendly helpful, rooms have just been remodeled 10 out of 10.
Stayed 2 nights in Jul 2024

8/10 Good

Felicia

Disliked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
The happy hr and breakfast were great; however our room had only 2 tissues, 1/4 roll of toilet paper, and empty container of bodywash. We called that evening but didn’t get refills.
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
Claimed they couldn’t find my reservation.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ashley

Stayed 2 nights in Jul 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well Worth the Money
Very clean hotel, centrally located. Staff were friendly and efficient. Great breakfasts.
Stayed 1 night in Jul 2024