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Extended Stay America Suites Memphis Germantown West

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Extended Stay America Suites Memphis Germantown West

Deluxe Studio, Multiple Beds, Accessible, Non Smoking
Lobby
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
In-room safe, desk, iron/ironing board, free WiFi
Studio, 1 Queen Bed, Non Smoking

Reviews

7.2 out of 10

Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Kitchen
  • Air conditioning

Explore the area

Map
6325 N Quail Hollow Rd, Memphis, TN, 38120
  • Shelby Farms Park
    4 min drive
  • Fleming's Prime Steakhouse & Wine Bar
    7 min walk
  • Memphis Central Station
    21 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    16 min drive

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, Multiple Beds, Accessible, Non Smoking

Deluxe Studio, Multiple Beds, Accessible, Non Smoking

Deluxe Studio, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Extended Stay America Suites Memphis Germantown

Breakfast included
Pet-friendly
Free WiFi
Air conditioning
3.3 out of 5, (911)
The price is NZ$196
for 1 night
includes taxes & fees
17 Jan - 18 Jan
Extended Stay America Suites Memphis Germantown

About the area

Memphis

With a stay at Extended Stay America Suites Memphis Germantown West in Memphis, you'll be within a 10-minute drive of University of Memphis and Lichterman Nature Center. .This hotel is 11.2 mi (18.1 km) from Beale Street and 13.3 mi (21.4 km) from Graceland.

What's nearby

  • Shelby Farms Park - 4 min drive
  • Baptist Memorial Hospital-Memphis - 6 min drive
  • Memphis Botanic Garden - 8 min drive
  • University of Memphis - 8 min drive
  • Simmons Bank Liberty Stadium - 13 min drive

Getting around

  • Memphis Central Station - 21 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Panda Express - ‬16 min walk
  • ‪Central BBQ - ‬9 min walk
  • ‪Bog & Barley - ‬10 min walk

About this property

Extended Stay America Suites Memphis Germantown West

Hotel in Memphis with free breakfast and a 24-hour front desk
Extended Stay America Suites Memphis Germantown West offers 104 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 104 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Memphis Quail Hollow
Extended Stay America Quail Hollow
Extended Stay America Quail Hollow Hotel
Extended Stay America Quail Hollow Hotel Memphis
Extended Stay America Memphis Germantown West Hotel
Extended Stay America Germantown West Hotel
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Memphis Extended Stay America - Memphis - Germantown West Hotel
Extended Stay America Memphis Quail Hollow
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Extended Stay America Germantown West Hotel
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Hotel Extended Stay America - Memphis - Germantown West
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Extended Stay America Suites Memphis Germantown West Memphis

Extended Stay America Suites Memphis Germantown West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 297 out of 811 reviews" "
Rating 8 - Good. 167 out of 811 reviews" "
Rating 6 - Okay. 143 out of 811 reviews" "
Rating 4 - Poor. 93 out of 811 reviews" "
Rating 2 - Terrible. 111 out of 811 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffaney

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Will Book Again
Nice .
Stayed 2 nights in Sep 2024

4/10 Poor

Gabrielle

Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Raven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deborah and Nakita are great hostesses
Stayed 1 night in Sep 2024

10/10 Excellent

Stephon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deborah and Nakita are wonderful and are always on point with service
Stayed 1 night in Sep 2024

8/10 Good

Ashlie

Business traveller, Travelled with partner
Liked: Property conditions & facilities
…
Stayed 1 night in Sep 2024

6/10 Okay

Jason

Disliked: Amenities
The lady that checked me in was awesome. Area was sketchy. I’m in law enforcement and was scared to leave anything in my truck.
Stayed 1 night in Sep 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am currently moving back home across country from Oklahoma City to Richmond, VA and needed a safe place to stay in a pinch for my 3 year old cat and I. Using the hotels.com app I was able to locate this cozy little spot tucked away right off the highway in West Germantown (the second safest city in the state to my knowledge) surrounded by medical offices and not far from the hospital. I felt comfortable leaving my truck packed to the brim both inside and in the bed (obviously covered and strapped down) in the parking lot overnight and woke up to everything just as I left it. The room was clean, comfortable and the staff were extremely helpful. I was supposed to arrive before the 11PM check in cut off but was delayed due to stand still traffic on I-40E for over an hour and did not arrive until well after midnight. I called as soon as I knew my situation and Deborah went ABOVE AND BEYOND assisting me with the process. There was a mishap with the system as she attempted to add the $30 pet deposit and would not allow her to charge my card as it was not on file due to using a third party to book. Due to their policy, she was not able to accept payment over the phone and the front desk attendant coming in to work overnight after her was not able to handle any sort of transactions. She attempted to then remove the pet fee in order to check me in but was stopped due to an error that prevented her from doing so. After about 15 minutes on the phone dedicated to resolving this for me,
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Required
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Required
Stayed 1 night in Sep 2024

10/10 Excellent

Stephon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Room was clean, smelled fresh, and everything was in order.
Stayed 1 night in Sep 2024

10/10 Excellent

Markie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Rachel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If I wasn't so exhausted from driving 11 hours I would NOT have stayed here. My room was gross. There was mold ALL over the chairs (I have pictures), which when I saw that made me question the rest of the cleanliness in my room. My sheets were all pilly and super used. There was no breakfast in the morning as advertised. The only thing that was good about my stay was the woman who checked me in, Deborah. She was super friendly and accommodating -- if only that were enough. I also felt unsafe, and had to clear out my car because apparently there have been issues with break-in's and the hotel had a sign saying they weren't responsible if that happened in their parking lot. If I'd had any idea this place would be like this I wouldn't have booked a room. The photos on the listing are super deceptive, obviously shots taken from the 2 rooms in the hotel that aren't super gross and sleazy.
Stayed 1 night in Sep 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for the price. Clean room, safe area, quiet
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The building is pretty run down. It was a nonsmoking room that smelled of stale old cigarettes. I took my shoes off and my socks were dirty within 10 minutes. The staff was so nice but I won’t stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Valiere

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Slow service
Stayed 1 night in Aug 2024

10/10 Excellent

Kairee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite extended stay,very nice and professional staff,room is always good and clean
Stayed 1 night in Jul 2024

10/10 Excellent

SHARON

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

James

Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise!
My room was clean and comfortable, I was able to get a good nights sleep!
Stayed 1 night in Jul 2024

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Everything was good.
Stayed 4 nights in Jul 2024

8/10 Good

Sara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property was fine. Front desk did not come off as friendly. We arrived pretty late and she walks out as we are standing at the desk to check in- did not greet us. Just says “yes?”. It came off as unwelcoming. Room was fine for the 1 night before going to airport.
Stayed 1 night in Jul 2024