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Extended Stay America Suites Memphis Germantown

2.5 star property

Photo gallery for Extended Stay America Suites Memphis Germantown

Studio, 2 Double Beds, Non Smoking
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Studio, 1 King Bed, Non Smoking
Fridge, microwave, stovetop, coffee/tea maker

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

Map
6500 Poplar Ave, Memphis, TN, 38119
  • Lichterman Nature Center
    ‪2 min drive‬
  • Opera Memphis
    ‪4 min drive‬
  • Shelby Farms Park
    ‪4 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Deluxe Studio, Multiple Beds, Accessible, Non Smoking

Extended Stay America Suites Memphis Germantown West

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.6 out of 5, Good, (831)
The price is NZ$151
for 1 room
includes taxes & fees
13 Mar - 14 Mar
Extended Stay America Suites Memphis Germantown West

About the area

Memphis

Located in Memphis, Extended Stay America Suites Memphis Germantown is within a 15-minute drive of University of Memphis and Wolfchase Galleria. .This hotel is 11.4 mi (18.4 km) from Beale Street and 12.3 mi (19.8 km) from FedEx Forum.

What's nearby

  • Shelby Farms Park - 4 min drive
  • Baptist Memorial Hospital-Memphis - 6 min drive
  • Memphis Botanic Garden - 8 min drive
  • University of Memphis - 8 min drive
  • Shelby Farms Visitor Center - 10 min drive

Getting around

  • Memphis Central Station - 21 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Central BBQ - ‬12 min walk
  • ‪Bog & Barley - ‬15 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Extended Stay America Suites Memphis Germantown

Hotel in Memphis with free breakfast
Extended Stay America Suites Memphis Germantown offers 134 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 134 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and discounted use of a nearby fitness facility.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Memphis Poplar Avenue
Extended Stay America Poplar
Extended Stay America Poplar Hotel
Extended Stay America Poplar Hotel Memphis Avenue
Extended Stay America Memphis Germantown Hotel
Extended Stay America Germantown Hotel
Extended Stay America Memphis Germantown
Extended Stay America Germantown
Homestead Studio Suites Memphis/Poplar Hotel Memphis
Extended Stay America Memphis
Extended Stay America Memphis Germantown
Extended Stay America Suites Memphis Germantown Hotel
Extended Stay America Suites Memphis Germantown Memphis
Extended Stay America Suites Memphis Germantown Hotel Memphis

Extended Stay America Suites Memphis Germantown Reviews

Reviews

6.6
Rating 10 - Excellent. 263 out of 924 reviews
Rating 8 - Good. 199 out of 924 reviews
Rating 6 - Okay. 161 out of 924 reviews
Rating 4 - Poor. 124 out of 924 reviews
Rating 2 - Terrible. 177 out of 924 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Corrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location and staff is great and very helpful courteous customer service. I enjoyed my stay recommend this area for anyone 4 out of 5 stars
Stayed 1 night in Nov 2024

10/10 Excellent

Martwain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

10/10 Excellent

Martwain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff always get taken care of when I'm here.
Stayed 1 night in Nov 2024

10/10 Excellent

SHACOYA

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Sheila

Stayed 3 nights in Nov 2024

10/10 Excellent

Antonio

Stayed 1 night in Oct 2024

4/10 Poor

John

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not the worst but not good
My room had grease on the walls and all over the floor. I couldn’t walk barefoot in the room. My socks were black. The hood over the stove had grease on it for what looks like years. The bath tub was lumpy and the room smelled musty. I killed some little bugs crawling on the floor and a cockroach in the elevator, the second floor smelled like weed. Keys didn’t always work. Never seen a pot and pan or housekeeping the whole time I was there. Bed and pillows were comfortable and it was cheap though.
Stayed 5 nights in Oct 2024

10/10 Excellent

Marlena

Stayed 1 night in Nov 2024

10/10 Excellent

Shereka

Stayed 1 night in Oct 2024

2/10 Terrible

Kavitha

Disliked: Cleanliness, staff & service, property conditions & facilities
Smells bad
Stayed 4 nights in Oct 2024

2/10 Terrible

Jayden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jayden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

raven

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The refrigerator had dead bugs on the top.. trash and debris was left in the hallway.. the staff was clueless on how to get us in the room after several tries with the key. The whole place just needed remodeling
Stayed 1 night in Oct 2024

10/10 Excellent

Shelia

Stayed 1 night in Oct 2024

10/10 Excellent

Shelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay!
This has been one of the best hotel experiences, l have ever had!! My family and myself moved into the hotel, due to my house getting worked on. When l tell you that everyday was a good day. Mrs. Theresa, Randy and staff was so great to us. The staff and Managers were the best. I will definitely be back, especially when l just need to get away.
Stayed 1 night in Oct 2024

10/10 Excellent

Martwain

Stayed 1 night in Sep 2024

8/10 Good

Rosie

Stayed 1 night in Oct 2024

2/10 Terrible

Raven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jeremiah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sleeping with Roaches in 107
This was my first night at an Extended Stay. Attached I have a picture of a roach I found in my room. I promptly killed it. Thankfully I’m only here a single night but it seems like you’ve had roaches here for an “extended stay” haven’t you? Looking at your reviews, they’ve been here months. I was offered another room but who knows if an other room doesn’t have roaches? At least I know the one roach I’ve seen in 107 is at least dead beside the nightstand.
Stayed 1 night in Oct 2024

10/10 Excellent

Marlena

Stayed 1 night in Oct 2024

10/10 Excellent

Shelia

Stayed 1 night in Oct 2024

10/10 Excellent

Martwain

Liked: Property conditions & facilities
N/A
Stayed 1 night in Oct 2024

10/10 Excellent

Markie

Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

2/10 Terrible

Raven

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad nasty hotel
Filthy nasty hotel with bedbugs and roaches when I spoke politely about the situation the declined to give me my refund back when I checked out within 2 hours of being in the hotel and spotting the bedbugs in the bed . Teresa is rude and she will hang up in your face and not solve anything . I wouldn’t recommend this hotel to anyone especially with kids
Stayed 1 night in Oct 2024