Hampton Inn Memphis-Poplar

2.5 star property

Photo gallery for Hampton Inn Memphis-Poplar

Exterior
One King Bed
Lobby
Outdoor pool
Snack bar

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

Map
5320 Poplar Ave, Memphis, TN, 38119
  • Memphis Botanic Garden
    ‪5 min drive‬
  • University of Memphis
    ‪5 min drive‬
  • Baptist Memorial Hospital-Memphis
    ‪6 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (Study)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

One Queen Bed, Non-Smoking, Roll In Shower

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

One King Bed

  • Sleeps 3
  • 1 King Bed

One King Bed Study Nonsmok

  • Sleeps 3
  • 1 King Bed

One Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed with Sofa bed (Study)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Memphis

With a stay at Hampton Inn Memphis-Poplar, you'll be centrally located in Memphis, within a 15-minute drive of Beale Street and University of Memphis. .This hotel is 10.1 mi (16.3 km) from FedEx Forum and 11.8 mi (19 km) from Graceland.

What's nearby

  • Memphis Botanic Garden - 5 min drive - 4.1 km
  • University of Memphis - 5 min drive - 5.0 km
  • Baptist Memorial Hospital-Memphis - 6 min drive - 5.4 km
  • Simmons Bank Liberty Stadium - 10 min drive - 9.6 km
  • Graceland - 16 min drive - 19.0 km

Getting around

  • Memphis Central Station - 24 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Rotolo's Craft & Crust - ‬11 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Memphis Sports Pub - ‬17 min walk
  • ‪Little Caesars Pizza - ‬16 min walk
  • ‪Patrick's - ‬19 min walk

About this property

Hampton Inn Memphis-Poplar

Hotel in Memphis with free breakfast and a fitness center
Hampton Inn Memphis-Poplar offers 124 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 124 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and complimentary use of a nearby fitness facility.
Take advantage of the hotel's 24-hour room service. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Memphis? This hotel has 452 square feet (42 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 452 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Poplar
Hampton Inn Poplar Hotel
Hampton Inn Poplar Hotel Memphis
Hampton Inn Poplar Memphis
Hampton Inn Memphis-Poplar Hotel Memphis
Hampton Inn Poplar
Hampton Inn Memphis Poplar
Hampton Memphis Poplar Memphis
Hampton Inn Memphis-Poplar Hotel
Hampton Inn Memphis-Poplar Memphis
Hampton Inn Memphis-Poplar Hotel Memphis

Hampton Inn Memphis-Poplar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 442 out of 1033 reviews
Rating 8 - Good. 288 out of 1033 reviews
Rating 6 - Okay. 142 out of 1033 reviews
Rating 4 - Poor. 77 out of 1033 reviews
Rating 2 - Terrible. 84 out of 1033 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mishap on rooms
We booked a 2 night stay in a room with a roll in shower. When we got there about 10pm we checked in and went to our room. The room did not have a roll in shower. So we went to the desk and told the girl that we booked a room with a roll in shower. She swapped our rooms and we went to the new one. It still wasnt the right room but we were exhausted so we just said forget it. The next day we went sight seeing and later in the day we recieved a call that our kid was sick back home. It was well after chevk out time so i assumed we wouldnt be able to get a refund. We asked anyways and the lady at the desk that day was very nice and gave us our refund back! So even with the slight room misshap, our stay was good. The hotel breakfast was by far the best part! They had omelets, breakfast potatoes, maple sausage, oatmeal, cereal, yogurt and juice and hot coffee. It was delicious!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ramzi

Stayed 1 night in Dec 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was subpar.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Dec 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service
The hotel staff were very polite, helpful and nice. The breakfast hostess was wonderfully efficient. The bed was hard and the pillows were way to small and worn out. It was an affordable hotel and in a good location to get around Memphis in any direction.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay at Hampton Inn Memphis Poplar
the room was clean and the bed was comfortable. I had a couple of issues with one room and Olivia was so instrumental in in resolving it and making sure that we were comfortable.
Stayed 1 night in Nov 2024

6/10 Okay

William

Liked: Cleanliness
Could not adjust HVAC in room.
Stayed 2 nights in Nov 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service
Elevators and room were dated and damaged in areas.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

muhammad

Travelled with family
Liked: Staff & service, amenities
I am not satisfied my stay, bathroom not well clean, the mattress has annoying sound while sleeping, room is very congested overall it’s not a good experience.
Stayed 1 night in Nov 2024

10/10 Excellent

CHRISTOPHER

Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Abery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Fine Stay
Good value. Great breakfast. No problems.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
Stayed 1 night in Oct 2024

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Used to be a great hotel, not anymore.
Lots of areas of disrepair in this hotel right now. Also, poorly repaired areas. This hotel was great 3 or 4 years ago but is quickly deteriorating physically. Bed was still very comfortable and room clean. Biggest complaint...our shower. The water was either super hot (too hot to stand in) or opposite...super cold. It worked for a bath, but neither of us could shower without potential scalding or freezing! We told the front desk when checking out and all we got was, "I'll tell maintenance." Absolutely no apology, nothing. She truly didn't care. We will be looking for other options when visiting our son at school.
Stayed 2 nights in Oct 2024

4/10 Poor

Brenda

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Third floor room with a broken elevator. I am 78 years old aand have COPD walking up and down 3 flights of stairs. the person named Val carried my heaviest load down for me, but I had already carried two down and was exhausted. I stayed there years ago and was very pleased but the facility needs remodeled.
Stayed 4 nights in Oct 2024

4/10 Poor

ALLANA

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again at Hampton
The room had a stale order, wrinkle-crumbled up sheets on the bed, stained bath towels, and holes in the pillow cases. Hotel room phone was broken had to use cell phone to call the front desk. TV had about 8 working channels.
Stayed 1 night in Oct 2024

10/10 Excellent

Abery

Stayed 3 nights in Sep 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled like a dog lived in for an extended period of time. Also another guest had a dog in a room which was barking .this was supposed to be a hotel but ended being a dog kennel
Stayed 2 nights in Oct 2024

6/10 Okay

Amy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel needs work but staff are awesome
The elevator was a total nightmare. We quit using it because we were afraid any second it would go out and we would be stuck inside. You had to hold the buttons the entire time and it stopped on every floor whether or not anyone needed it. Our first room didn't get cool. None of the AC units blow very hard, so you have to keep the air on constantly to keep it cool. The outlets didn't work. However, Olivia at the desk was super helpful! She made sure we got a room that had everything working and had maintenance check to make sure it was good and cool. She was so kind and apologetic.
Stayed 2 nights in Oct 2024

10/10 Excellent

richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Christopher

Liked: Staff & service
Nothing further to say.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024