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Quality Inn & Suites Germantown North

2.5 star property

Photo gallery for Quality Inn & Suites Germantown North

Lobby
Suite, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Indoor pool, open 6 AM to 10 PM, pool loungers
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
7787 Wolf River Blvd, Germantown, TN, 38138
  • Shelby Farms Visitor Center
    ‪8 min drive‬
  • Wolfchase Galleria
    ‪11 min drive‬
  • University of Memphis
    ‪13 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

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View from property

Fairfield Inn & Suites By Marriott Memphis Germantown

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.0 out of 5, Very good, (987)
The price is NZ$212
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Fairfield Inn & Suites By Marriott Memphis Germantown

About the area

Germantown

When you stay at Quality Inn & Suites Germantown North in Germantown, you'll be in a shopping district, within a 15-minute drive of Wolfchase Galleria and University of Memphis. .This hotel is 13.2 mi (21.3 km) from Memphis Zoo and 1.8 mi (2.8 km) from Methodist Le Bonheur Germantown Hospital.

What's nearby

  • Methodist Le Bonheur Germantown Hospital - 3 min drive - 2.9 km
  • Baptist Memorial Hospital-Memphis - 6 min drive - 5.7 km
  • Shelby Farms Visitor Center - 8 min drive - 6.3 km
  • Wolfchase Galleria - 11 min drive - 10.3 km
  • University of Memphis - 13 min drive - 13.4 km

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Hueys - Germantown - ‬3 min drive
  • ‪Taco Bell - ‬4 min walk
  • ‪Firehouse Subs - ‬3 min drive

About this property

Quality Inn & Suites Germantown North

Hotel in Germantown with free breakfast and a 24-hour business center
Quality Inn & Suites Germantown North offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Germantown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, and you can also request microwaves.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and discounted use of a nearby fitness facility.
A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Germantown
Comfort Inn Germantown
Quality Inn Germantown
Quality Germantown
Quality & Suites Germantown
Quality Inn & Suites Germantown North Hotel
Quality Inn & Suites Germantown North Germantown
Quality Inn & Suites Germantown North Hotel Germantown

Quality Inn & Suites Germantown North Reviews

Reviews

6.6
Rating 10 - Excellent. 215 out of 904 reviews
Rating 8 - Good. 222 out of 904 reviews
Rating 6 - Okay. 206 out of 904 reviews
Rating 4 - Poor. 126 out of 904 reviews
Rating 2 - Terrible. 135 out of 904 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

6/10 Okay

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff was excellent! Monica was so kind and considerate! The tv k my gets about 10 channels! Horrrnke breakfast!! Some type of gravy with biscuits! Yuke! Quality Inn should be able to do better!!
Stayed 1 night in Dec 2024

6/10 Okay

Sandra

Liked: Staff & service
Great staff! Very accommodating! Breakfast leaves much to be desired! Not good at all!
Stayed 1 night in Dec 2024

2/10 Terrible

hayden

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad customer service
Stayed 3 nights in Dec 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Dec 2024

4/10 Poor

Andrew

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
There was an indoor pool and breakfast, that was nice. But the restroom in my room had a broken toilet that flooded everything. The staff also never cleaned or made the bed or anything like that while I was there, I've had better experiences at cheaper motels. The images on their advertisement also don't match anything on the actual property.
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
The overall facility is in need of updating doors, walls, paint not fixed after putting new beds in the rooms. Front desk charged me more for an additional night stay than we paid for first night online and claimed that was discounted price. A few people appear to be living there with pets. Mysterious uncovered container of gravy or oatmeal on buffet looked unsafe.
Stayed 1 night in Nov 2024

4/10 Poor

Susan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

TIMOTHY

Travelled with partner
Liked: Amenities, property conditions & facilities
It was good and close to work
Stayed 1 night in Nov 2024

6/10 Okay

Scott

Travelled with family
Room was really dirty and smelled
Stayed 3 nights in Nov 2024

2/10 Terrible

Pamela

Travelled with family
Disliked: Amenities, property conditions & facilities
You would have to pay me to stay there the bathtub had rust all in bathtub the handicap rail was pulled away from wall the toilet had to be plunged by me every time we used I waited in lobby 15 minutes before anyone came out to wait on me overall the place was nasty worst hotel ever wouldn’t recommend it to a rat waste of my money y’all should be ashamed of offering it to customersit. It was duppose to be non smoking hotel as posted on front door ,someone smoked skunk weed everyday almost knocked you out
Stayed 3 nights in Nov 2024

2/10 Terrible

Adriana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was expecting a decent hotel for the price, the hotel smelled like marihuana in the hallway and elevator and the room was horrible, shower was dirty. the staff was friendly is the only good thing about this hotel and I don't recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Dieliba

Liked: Cleanliness
Stayed 5 nights in Nov 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avery clean, comfortable bed, big room with desk
Stayed 1 night in Nov 2024

6/10 Okay

Amber

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Although the staff was friendly and welcoming the room were not so good... The floors were so uneven the furniture was literally leaning and the bath tub was dirty and rusted
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The propert is in a good location but is definitely showing its age.
Stayed 1 night in Nov 2024

10/10 Excellent

Pat

Stayed 1 night in Nov 2024

4/10 Poor

Jon

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Here for only about 8 hours. Old flooring with holes. Thin towels. Somewhat comfortable bed. Decent breakfast options.
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and quite neighborhood
Stayed 1 night in Oct 2024

4/10 Poor

Nicole

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Pool Made my kids sick after swimming. Grout in bathroom was dirty. Breakfast was limited.
Stayed 3 nights in Oct 2024

2/10 Terrible

DaMone, Louisville

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
4 rooms in 12 hours
Stayed 2 nights in Oct 2024

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is overpriced and over rated. Everything is dirty, or not working. The entire property is terrible and we felt unsafe to the point we couldn’t stayed for the entire time we planned. Don’t go there!! Awful experience.
Stayed 3 nights in Oct 2024

8/10 Good

Tingting

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 2 nights in Oct 2024

10/10 Excellent

Karleen

Stayed 1 night in Aug 2024