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Palace Hotel Mendoza

3.0 star property

Photo gallery for Palace Hotel Mendoza

Front of property
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
View from room
Lobby
Lobby sitting area

Reviews

5.6 out of 10

Popular amenities

  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Av. Las Heras 70, Mendoza, Mendoza, 5500
  • Avenida San Martin
    ‪1 min walk‬
  • San Martin Square
    ‪3 min walk‬
  • Central Market
    ‪4 min walk‬
  • Mendoza (MDZ-Governor Francisco Gabrielli Intl.)
    ‪17 min drive‬

Room options

View all photos for Quadruple Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Quadruple Room

  • 20 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Triple Room

  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Double Room, 1 Double Bed

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Single Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Triple Room, 3 Single Beds

  • 15 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quintuple Room

Quintuple Room

Quintuple Room

  • 20 sq m
  • City view
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Single Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Single Room

  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Twin Room

  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Mendoza

A stay at Palace Hotel Mendoza places you in the heart of Mendoza, steps from Avenida San Martin and 3 minutes by foot from Iglesia, Convento y Basílica de San Francisco. .This ski hotel is 0.2 mi (0.3 km) from Espacio Contemporáneo de Arte and 0.2 mi (0.4 km) from Basilica de San Francisco.

What's nearby

  • San Martin Square - 3 min walk - 0.3 km
  • Peatonal Sarmiento - 7 min walk - 0.7 km
  • Spain Square - 11 min walk - 1.0 km
  • Independence Square - 11 min walk - 1.0 km
  • Plaza Italia - 17 min walk - 1.4 km

Getting around

  • Parque TIC Station - 10 min drive
  • Mendoza Station - 11 min walk
  • Mendoza (MDZ-Governor Francisco Gabrielli Intl.) - 17 min drive

Restaurants

  • ‪Bonito Café - ‬1 min walk
  • ‪De un Rincón de la Boca - ‬4 min walk
  • ‪Pizzeria Capri SRL - ‬7 min walk
  • ‪Bonafide Express - ‬1 min walk
  • ‪Café del Mercado - ‬3 min walk

About this property

Palace Hotel Mendoza

Winter getaway with restaurant
Palace Hotel Mendoza offers 45 accommodations with minibars and safes. These individually decorated and furnished accommodations include desk chairs. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Mendoza hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 45 individually decorated guestrooms, featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Additional features at this hotel include a communal living room, a banquet hall, and bike storage. Guests can catch a ride on the shuttle (surcharge), which operates within 30 kilometers.
You can enjoy a meal at the restaurant serving the guests of Palace Hotel Mendoza, or stop in at the snack bar/deli. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Palace Hotel Mendoza has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking options include a carport
  • Off-site parking within 328 ft (ARS 10000 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 30 kilometres
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: ARS 10000 for adults and ARS 10000 for children
  • 1 restaurant

Things to do

  • Bike storage
  • Private winery tours
  • Public winery tours
  • Winery release events

Family friendly

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuffle
  • Accessible train station shuttle
  • Lift
  • Lift door width (centimetres): 3
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 3
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Couples dining
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LED TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Office
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately ARS 10000 for adults and ARS 10000 for children
  • Airport shuttle fee: ARS 30000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: ARS 30000 (one-way), (up to 3 years old)
  • Nearby parking fee: ARS 10000 per day (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palace Mendoza
Palace Hotel Mendoza Hotel
Palace Hotel Mendoza Mendoza
Palace Hotel Mendoza Hotel Mendoza

Palace Hotel Mendoza Reviews

Reviews

5.6
Rating 10 - Excellent. 11 out of 72 reviews
Rating 8 - Good. 12 out of 72 reviews
Rating 6 - Okay. 15 out of 72 reviews
Rating 4 - Poor. 13 out of 72 reviews
Rating 2 - Terrible. 21 out of 72 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Ryan F

Disliked: Staff & service, property conditions & facilities
Don’t bother
I wouldn’t stay here again unless it was dire circumstances. The bed was surprisingly comfortable, but everything else about the accommodations was lacking. The big guy at the front desk at check in was very rude, swearing in Spanish about a nothing problem of not having the WiFi password at the desk for me when I asked. I had to park my car a good 3 blocks away in a garage. I had to pesos for the parking pass & return the pass in the morning to get my money back. I don’t know if breakfast was included or not, I wasn’t going to try it either way. I should’ve done an Airbnb, but it was already getting late when I checked in. They also had a different name on the hotel than what is advertised here.
Stayed 1 night in Nov 2024

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

cintia

Stayed 1 night in Nov 2023

2/10 Terrible

Aaron

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful hotel
Extremely disappointed that this hotel is advertised on hotels.com It was in appalling condition and we felt very uncomfortable staying there. The hotel and room was extremely dirty with hairs in the bathroom that were not ours. It didn’t look like it had been cleaned at all. There were bars on the window. One was broken and made a rattling noise constantly. I would like someone to get in touch as I feel we should get a refund or partial refund.
Stayed 3 nights in Oct 2023

2/10 Terrible

Isabel

Stayed 5 nights in Sep 2023

2/10 Terrible

Katia S P

Stayed 1 night in Sep 2023

8/10 Good

PAULO CEZAR

Stayed 3 nights in Sep 2023

10/10 Excellent

Thiago

Stayed 2 nights in Aug 2023

8/10 Good

Helder

Stayed 4 nights in Jun 2023

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely!!
Very lovely, quaint place right on Av. Las Heras!
Stayed 3 nights in Jan 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel room is old and looks like it needed a good cleaning. Ceiling lights didn't work, air conditioning didn't work, carpet looked like it hadn't been cleaned in years.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked nothing I ask to be reimbursed by expedia because we did not stay in that hotel.
Stayed 4 nights in Oct 2019

2/10 Terrible

Matthew

Stayed 2 nights in Sep 2019

4/10 Poor

Hugh

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good value
The Palace Hotel is dated and not well maintained. The staff are doing their best with what is there.
Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was nice. I booked a double bed but got a single in a old smelly room.room was supposed to have WiFi but didn’t.had WiFi signal in the lobby but wasn’t strong enough to book my next flight or hotel.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Pobre
Edificio viejo con poca comodidad que deja mucho que desear No se justificó los dólares cobrados
Stayed 3 nights in Jul 2023

6/10 Okay

Marcus C

Lugar precisa de reformas e reparos
Stayed 4 nights in Mar 2023

4/10 Poor

Freddy

Disliked: Cleanliness, property conditions & facilities
👎
Stayed 1 night in May 2023

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização
Stayed 8 nights in Mar 2023

2/10 Terrible

Javier

Travelled with partner
Disliked: Amenities, property conditions & facilities
No es lo que te venden .. no fue la habitacion que alquile .. la pedi con balcon o eso es lo que me vendieron y dios mio gracias a dios no me quede en este lugar.. con decir que ni la puerta del baño cierra .. tengo fotos de la habitacion que a la me enviaron .. mas de 5 dolares no vale .. no recomendale... con decir que ni agua para beber tienen .. malo ..
Stayed 3 nights in Aug 2022

4/10 Poor

Ada

Stayed 1 night in Mar 2022

10/10 Excellent

eduardo

Stayed 3 nights in Aug 2021

4/10 Poor

Rocio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

4/10 Poor

Franco, Mendoza

Travelled with partner
Liked: Staff & service
La ropa de cama estaba sucia, no habia tele, no habia elementos de higiene.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención y servicio de parte del personal, el hotel está en una excelente ubicación para pasear y recorrer a pié. Nos encantó!
Stayed 2 nights in Jan 2021