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Uxmal Resort Maya

3.0 star property

Photo gallery for Uxmal Resort Maya

Outdoor pool, pool loungers
Basketball court
Terrace/patio
Reception
Standard Room, 2 Double Beds (Temazcal Experience Pool View) | Sauna

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Carretera Merida-Campeche Km. 78, Muna, YUC, 97890
  • Grutas de Loltún
    ‪2 min drive‬
  • Uxmal Archaeological Site
    ‪2 min drive‬
  • House of the Turtles
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Temazcal Experience Pool View)

Standard Room, 2 Double Beds (Temazcal Experience Pool View) | Sauna

Standard Room, 2 Double Beds (Temazcal Experience Pool View)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Room, 1 King Bed, Non Smoking, Pool View

Panoramic Room, 1 King Bed, Non Smoking, Pool View

Panoramic Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed, Non Smoking, Pool View

Junior Room, 1 King Bed, Non Smoking, Pool View

Junior Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

Similar properties

2 outdoor pools

The Lodge At Uxmal

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, (198)
The price is NZ$388
for 1 room
includes taxes & fees
4 May - 5 May
The Lodge At Uxmal

About the area

Muna

Located in Muna, Uxmal Resort Maya is in a national park, within a 5-minute drive of Grutas de Loltún and Uxmal Archaeological Site. .This spa hotel is 1.4 mi (2.3 km) from Casa de la Vieja and 1.4 mi (2.3 km) from Gran Pirámide.

What's nearby

  • Grutas de Loltún - 2 min drive - 1.8 km
  • Uxmal Archaeological Site - 2 min drive - 1.9 km
  • Governors Palace - 6 min drive - 3.3 km
  • House of the Turtles - 6 min drive - 3.6 km
  • Pyramid of the Magician - 6 min drive - 3.6 km

Getting around

  • Mérida International Airport (MID) - 65 min drive

Restaurants

  • ‪Ppapp Hol Chac - ‬3 min drive
  • ‪Restaurant Bar Cana-Nah - ‬3 min drive
  • ‪Halach Uinic - ‬4 min drive
  • ‪Yax Beh Uxmal - ‬3 min drive
  • ‪Coole Chepa Chi - ‬3 min drive

About this property

Uxmal Resort Maya

Hotel in Muna with a full-service spa and a rooftop terrace
Uxmal Resort Maya offers 82 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Muna hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, UXMAL RESORT MAYA. Services include massages. The spa is open daily.
Make yourself at home in one of the 82 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Uxmal Resort Maya has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: MXN 85 for adults and MXN 85 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Basketball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Volleyball

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow children 17 and younger to the Temazcal Experience.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 85 for adults and MXN 85 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Resort Maya
Uxmal Resort Maya Muna
Uxmal Resort Maya
Uxmal Maya Muna
Uxmal Resort Maya Muna
Uxmal Resort Maya Hotel
Uxmal Resort Maya Hotel Muna

Uxmal Resort Maya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 352 out of 741 reviews
Rating 8 - Good. 274 out of 741 reviews
Rating 6 - Okay. 78 out of 741 reviews
Rating 4 - Poor. 21 out of 741 reviews
Rating 2 - Terrible. 16 out of 741 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities

Could be better with some care and a new cook.

Place is clean and largely quiet with large rooms, nice balconies and a lovely pool area. But it screws up the small things. The toilet in my room required several flushes, the sink faucet needed an aerator, and there were no chairs or hammocks (or other appropriate furniture) for the balcony. But the biggest problem is the restaurant. I've had better cooking in a middle school cafeteria. As there isn't a lot else open after 5 pm in the area, you're stuck with bad food.
Stayed 2 nights in Jan 2025

8/10 Good

Steven

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Seems like it isn't being maintained, but was once a fabulous property. The shaman experience was great.
Stayed 1 night in Jan 2025

2/10 Terrible

Gerardo

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I will never book this hotel or its other branches. I have a horrible experience. The front desk needs more training to acknowledge and welcome guests. When we arrived the front desk staff was stapling bills and barely acknowledged us. We have to ask this person twice about our rooms, and he told us to return at 3 pm since we arrived early. We inquired about using the pool and were told to use it. However, we were never assigned rooms or given the chance to check in. By the time we returned from the pool, we approached the front desk again and we were told them that our reservation was not processed since someone in the office didn’t do the job of processing it. The lady who helped us then seemed overwhelmed trying to solve lots of other issues around her. When we asked to speak to the manager, she told us that there was no manager on site since all managers took the weekend off and left employees to handle the work unsupervised. We were told to begin a complaint with someone in CDMX. The lady told us that since we didn’t have a reservation, she was going to give us a room that was not ready, so we needed to wait more. Moreover, on the following day, the credit card system was down, so we have to figure out what to do to find cash. This made us late to begin our day trips. To sum up, this place is not worth 8.6 rate since it offers lots of stress and headache to its guests. Stay away.
Stayed 1 night in Dec 2024

10/10 Excellent

Ramona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved it here. Beautiful hotel and we enjoyed the pool. Breakfast was nice too.
Stayed 1 night in Dec 2024

10/10 Excellent

Guadalupe, San Bernardino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, felt like paradise
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort

3days at Uxmal

knockout views, pleasant staff, coffee maker and a nice pool area
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. Great for families, large and pleasant pool and garden, good food at the restaurant, very close to Uxmal site and the town of Muna. I recommend it for its value.
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort it’s amazing, if you want to disconnect from the rest of the world then this is the place, surround it by nature, love it, by the way food is awesome and very tasty especially the local dishes. Five stars ⭐️
Stayed 2 nights in Sep 2024

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff Nice relaxing environment Beautiful pool
Stayed 2 nights in Sep 2024

6/10 Okay

Jeff

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was large, and we could see the top of the main pyramid at Uxmal from our balcony. The facility is quite close to the archaeological site, only about 3 or 4 minutes by car. And although we arrived kind of late (8:30), we were able to get dinner in the restaurant which closed at 9:00. That's the good news. The bad news is that the place has a "seen better days" ambience, and there was a visible layer of dust throughout our room. There was a pair of underwear hanging in the shower from a previous guest, suggesting that the cleanup service is not all that attentive. The food we had in the restaurant was easily the worst meal we've had in 8 days on this trip, coming in at a little below what one would expect from a typical, greasy American diner. I've had better meals from the frozen food section. After our visit to the ruins, we returned to shower before hitting the road, but the electricity was out, and apparently their water supply depends on an electric pump because there was no running water either. This is a great location, and compared to the properties right outside the Uxmal gates, a bargain. So this is a fine place to stay if you want an early start on the ruins, but there is no other reason to stay here.
Stayed 1 night in Aug 2024

6/10 Okay

Andres Osorio

Travelled with partner
Disliked: Property conditions & facilities
Educated staff but not friendly....limited restaurant hours of operation, pool needs more cleaning, but isolated location so is very very silent, a must to relax. A great bunch of Archeological sites nearby....Uxmal, Sayil, Kabah, Labná and so on....great experience on this sites
Stayed 6 nights in Jun 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado, a 3 minutos manejando de Uxmal por lo que es muy conveniente si planean ir al show de mapping. El personal muy amable.
Stayed 1 night in Jun 2024

10/10 Excellent

Sandoval,

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property in the middle of the jungle. Enjoyed the pool and waking up to the birds singing.
Stayed 1 night in Jun 2024

8/10 Good

Martha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice but is a little dated the staff is really nice and extremely friendly and helpful. The restaurant has a nice selection of food and drinks and offers breakfast lunch and dinner. The pool is nice and clean well maintained. I would recommend staying here specially if you’re visiting the ruins nearby.
Stayed 2 nights in Jun 2024

2/10 Terrible

Genny

Disliked: Cleanliness, amenities, property conditions & facilities
The internet and AC are both broken. There is little phone signed. I am considering sleeping in my car.
Stayed 1 night in Jun 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel, and the best part is that it’s located next to the Uxmal archaeological site. Our room actually had an amazing view to the pyramids. It’s clean and comfortable. Nothing fancy, but definitely recommended
Stayed 1 night in Apr 2024

10/10 Excellent

Alejandro, North Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort staff very friendly,and helpful we had the 3 Yucatan Tacos in the restaurant that where great pool close at 10pm Love it
Stayed 1 night in Apr 2024

6/10 Okay

Simone

Travelled with partner
Liked: Staff & service, amenities
La posizione è ottima, in mezzo alla giungla e vicinissimo a Uxmal e la Ruta Puuc. Il personale è cordiale e disponibile. La piscina è molto rinfrescante al ritorno dalle visite dei siti. Si potrebbe migliorare mettendo un minifrigo nella camera e sedie e tavolo sul balcone. Anche una ristrutturazione non sarebbe male.
Stayed 3 nights in Apr 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the pyramid and choco story. Nice pool and service provided at pool side.
Stayed 1 night in Apr 2024

8/10 Good

Waltraud

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great view if Uxmal ruins,quiet
Stayed 1 night in Feb 2024

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Shirley

Travelled with partner
Disliked: Staff & service
We had stopped by earlier than their check in time to see if we could check in before hand and the woman at the front desk was pleasant. She asked our names, looked at a sheet of paper and said the room wasn't ready. Which was fine. We walked around the place which seemed uncared for and deserted and left until we could check in, figuring it was just after noon and everyone was elsewhere. When we returned to check in the fellow at the front desk said there was no reservation for us after he looked at our passports. I showed him the Expedia notification that said we were booked and he gave us a surly answer and said no reservation. We didn't want to argue the point so we left and found other accommodations. We didn't feel at all welcome and there was still nobody around. The place was empty. Maybe they didn't want the bother of 2 people when nobody else was there?
Stayed 3 nights in Jan 2024

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

William, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfortunate how unfriendly most of the staff are. The rest of the experience was wonderful. The pool are area were so nice. Location was great. Man at the front desk really dislikes people and shows it.
Stayed 1 night in Jan 2024