6/10 Okay
Howard
Travelled with family
24 Apr 2025
Liked: Cleanliness, staff & service, room comfort
Arriving at the hotel was confusing with two hotels in the lobby (Andaz and Mondrian) with different check-in options on different floors. I was with my elderly parents, and the elevators were scattered around to give access to different areas around the courtyard. Probably not so confusing if one used the escalator.
The people working at the hotel were fantastic. They could not have been friendlier or more helpful. Allen, who was at the front desk was amazing, greeted us, and made special accommodations for us.
The decor is not for everyone. Very "trendy," but rough around the edges. It came off as a little cheap, especially considering the price of the room.
Hate to be negative, but it was a little disappointing after seeing the glitzy photos and list of amenities.
Howard
Stayed 1 night in Apr 2025