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Bel Air Unique Mexico City WTC, Trademark by Wyndham

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Bel Air Unique Mexico City WTC, Trademark by Wyndham

Interior detail
Interior
Presidential Suite, 1 Bedroom, Non Smoking
Interior detail
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Spa
  • Breakfast included
  • Bar
  • Room service
  • Gym

Explore the area

Map
Dakota No 95 Col. Napoles, Mexico City, 03810
  • Pepsi Center
    2 min walk
  • Los Parados WTC
    1 min walk
  • Viaducto BRT Station
    12 min walk
  • Mexico City (MEX-Mexico City Intl.)
    21 min drive

Room options

View all photos for Executive Room, 2 Double Beds

Down duvets, free minibar, in-room safe, desk

Executive Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Down duvets, free minibar, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

  • 33 sq m
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 36 sq m
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down duvets, free minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 36 sq m
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Executive Level)

Executive Room, 1 King Bed, Non Smoking (Executive Level)

Executive Room, 1 King Bed, Non Smoking (Executive Level)

  • 36 sq m
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Bel Air Business Mexico City WTC, Trademark by Wyndham

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (882)
The price is NZ$262
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Bel Air Business Mexico City WTC, Trademark by Wyndham

About the area

Mexico City

In the heart of Mexico City, Bel Air Unique Mexico City WTC, Trademark by Wyndham is within a 5-minute drive of Chapultepec Castle and Angel of Independence Monument. .This spa aparthotel is 3 mi (4.8 km) from Parque Zoologico de Chapultepec and 4.2 mi (6.7 km) from Torre Latinoamericana.
View more Aparthotels in Mexico CityOpens in a new window

What's nearby

  • Pepsi Center - 2 min walk
  • World Trade Center Mexico City - 2 min walk
  • Chapultepec Castle - 4 min drive
  • Angel of Independence Monument - 5 min drive
  • Parque Zoologico de Chapultepec - 6 min drive

Getting around

  • Chilpancingo Station - 16 min walk
  • Mexico City Buenavista Station - 23 min drive
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪Chili's - ‬2 min walk
  • ‪Kinoo Coffeebar - ‬1 min walk
  • ‪El Regreso - ‬1 min walk
  • ‪Cielito Querido Café - ‬1 min walk
  • ‪Los Parados WTC - ‬1 min walk

About this property

Bel Air Unique Mexico City WTC, Trademark by Wyndham

Central aparthotel connected to the convention center in Benito Juarez with 4 restaurants
Bel Air Unique Mexico City WTC, Trademark by Wyndham offers 310 air-conditioned accommodations with computers and DVD players. Beds feature down comforters. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

42-inch plasma televisions come with satellite channels and pay movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary newspapers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 310 air-conditioned rooms featuring free minibar items and plasma televisions. Satellite programming along with computers are provided for your entertainment. Private bathrooms have rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This aparthotel also features concierge services, gift shops/newsstands, and wedding services.
Enjoy Fusion cuisine at Bistro Fusion, one of the aparthotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Mexico City? This aparthotel has 13563 square feet (1260 square meters) of space consisting of a conference center and 3 meeting rooms. A shuttle from the hotel to the airport is complimentary (available on request).
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Bistro Fusion - This restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Dolce Mexico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Cantina de Dakota - This rooftop bar specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Lobby Bar - This karaoke bar specializes in international cuisine. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Hot tub
  • Sauna
  • Full-service spa
  • Massages
  • 2 treatment rooms
  • Sports massages
  • Body wraps
  • Body scrubs
  • Manicures and pedicures
  • Aromatherapy
  • Swedish massages
  • Couples treatment room(s)
  • Hydrotherapy
  • Deep-tissue massages
  • Facials
  • Body treatments

Internet

  • Wired Internet

Parking and transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • Free drop-off airport shuttle from 8:00 AM to 6:00 PM
  • Airport shuttle at scheduled times, on request
  • Car recommended

Family friendly

  • Children stay for free (see details)

Restaurants on site

  • Bistro Fusion
  • Dolce Mexico
  • Cantina de Dakota
  • Lobby Bar

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Manager's reception (free)
  • Stocked minibar (free)
  • Snack bar/deli
  • Coffee/tea in a common area
  • 24-hour room service

Bedrooms

  • Down duvet
  • Bed sheets provided

Bathrooms

  • Rainfall shower head
  • Free toiletries
  • Toilet paper
  • Soap
  • Towels provided
  • Shampoo
  • Hairdryer

Living spaces

  • Library

Entertainment

  • 42-inch plasma TV with satellite service
  • DVD player
  • TV in a common area
  • Computer
  • Pay films

Laundry

  • Dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Laptop workspace
  • Conference centre (13563 square feet of space)

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Soundproofing
  • Step-free path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • Connected to the convention centre
  • Connected to a shopping centre
  • Near a metro station
  • In the business district
  • In the city centre

Things to do

  • 24-hour fitness centre
  • Shopping centre on site
  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 310 rooms
  • 11 floors
  • 1 building
  • Built in 2005

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Mexico
Crowne Plaza Mexico
Mexico Crowne Plaza

Bel Air Unique Mexico City WTC, Trademark by Wyndham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 192 out of 351 reviews" "
Rating 8 - Good. 88 out of 351 reviews" "
Rating 6 - Okay. 34 out of 351 reviews" "
Rating 4 - Poor. 18 out of 351 reviews" "
Rating 2 - Terrible. 19 out of 351 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Yolanda

Liked: Cleanliness, property conditions & facilities
Very pleasant stay, large comfortable bed, good facilities, huge TV, good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, room comfort
Excellent service above standards
Place was great right across from our tradeshow couldn’t ask for better plus the guys and the service was awesome
Stayed 5 nights in Sep 2024

10/10 Excellent

Pedro Quiroz

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, room comfort
Excellent location for the tradeshow
Excellent location more than my expectations very grateful with the staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Esperanza

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed staying at Bel Aire
Stayed 2 nights in Aug 2024

10/10 Excellent

Yadixa

Liked: Cleanliness, room comfort
Excellent
App says shuttle airport-hotel. Which is true but 1. Is not complementary. You need to call in advance and schedule it. Plus pay additional. It wasn't hotel fault it was the app Hotelscom. Despite that incident it was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2024

8/10 Good

Willie

Stayed 4 nights in Aug 2024

10/10 Excellent

Hugo Enrique

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carrol

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel. I picked it because I thought airport shuttle was included but uber was much cheaper
Stayed 2 nights in Jul 2024

4/10 Poor

steven paul

Stayed 1 night in Jul 2024

10/10 Excellent

Julissa, ORLANDO

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Joaquin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice environment
Stayed 2 nights in Jun 2024

10/10 Excellent

Saul, Plano

Stayed 4 nights in Jun 2024

10/10 Excellent

Odiar Jose, Plano

Stayed 3 nights in Jun 2024

10/10 Excellent

Darryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and well staffed
Stayed 6 nights in Jun 2024

10/10 Excellent

steven paul

Travelled with family
Liked: Cleanliness, room comfort
Excellent service by Gabriela at Front Desk. She was helpful and friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Saul, Plano

Stayed 2 nights in Jun 2024

4/10 Poor

Deven

Liked: Cleanliness
Did not have air conditioning it was the whole reason I chose the hotel. It was miserably hot
Stayed 2 nights in May 2024

10/10 Excellent

Saul, Plano

Stayed 2 nights in May 2024

10/10 Excellent

Aleksei

Stayed 7 nights in Apr 2024

10/10 Excellent

Richard

Stayed 5 nights in Apr 2024

2/10 Terrible

Cesar

Business traveller
Disliked: Cleanliness, room comfort
Not Happy
At 6am the smell of food will wake you up. The breakfast was not good. Will not use this hotel again. The bathroom tile was dirty.
Stayed 6 nights in Apr 2024