Camino Real Polanco Mexico

4.5 star property

Photo gallery for Camino Real Polanco Mexico

Junior Suite Superior
Bar (on property)
Bar (on property)
Private pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar

Explore the area

Map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590
  • Chapultepec Castle
    ‪12 min walk‬
  • Angel of Independence Monument
    ‪2 min drive‬
  • Auditorio Nacional
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬

Room options

Deluxe Superior King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Master Suite

  • 112 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Superior Garden View Two Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Suite Chapultepec

  • 117 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Superior Garden View King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Dos Camas

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Camino Real Club Dos Camas

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Camino Real Club Superior Double Garden View

  • Sleeps 4
  • 2 Double Beds

Junior Suite

  • 110 sq m
  • Sleeps 2
  • 1 King Bed

Suite Fiesta

  • 110 sq m
  • Sleeps 2
  • 1 King Bed

Suite Virreyes Superior

  • 235 sq m
  • Sleeps 2
  • 1 King Bed

Camino Real Club Superior King Garden View

  • Sleeps 2
  • 1 King Bed

Deluxe Superior Two Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Suite Virreyes

  • 235 sq m
  • Sleeps 2
  • 1 King Bed

Camino Real Club Superior Double

  • Sleeps 4
  • 2 Double Beds

Camino Real Club King

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Superior

  • Sleeps 2
  • 1 King Bed

Camino Real Club Superior King

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Mexico City

With a stay at Camino Real Polanco Mexico, you'll be centrally located in Mexico City, a 9-minute walk from Museo de Arte Moderno and 11 minutes by foot from Tamayo Museum of Contemporary Art. .This family-friendly hotel is 1.2 mi (2 km) from Angel of Independence Monument and 1.6 mi (2.7 km) from Auditorio Nacional.

What's nearby

  • Chapultepec Park - 11 min walk - 1.0 km
  • Chapultepec Castle - 12 min walk - 1.1 km
  • Parque Zoologico de Chapultepec - 16 min walk - 1.4 km
  • Angel of Independence Monument - 2 min drive - 2.0 km
  • Auditorio Nacional - 4 min drive - 2.7 km

Getting around

  • Mexico City Buenavista Station - 15 min drive
  • Chapultepec Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Cafe Tamayo - ‬1 min walk
  • ‪Sodome - ‬2 min walk
  • ‪Centro Castellano - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪La Huerta Polanco - ‬5 min walk

About this property

Camino Real Polanco Mexico

Family-friendly hotel with 5 restaurants and a health club
Camino Real Polanco Mexico offers 712 accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
Make yourself at home in one of the 712 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages and facials. You can take advantage of recreational amenities such as a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at La Huerta, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 22 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11:30 AM.
La Huerta - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Bistro - This restaurant specializes in international cuisine. Open daily.
Morimoto - This restaurant specializes in Japanese cuisine. Open daily.
Café Tamayo - Onsite coffee shop. Open daily.
Bar Blue Lounge - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Secured, covered valet parking on site (MXN 125 per night)

Food and drink

  • Daily buffet breakfast available 6 AM to 11:30 AM for a fee: MXN 490 for adults and MXN 267 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Blue Lounge
  • Bistro
  • Café Tamayo
  • La Huerta
  • Morimoto

Things to do

  • Art gallery
  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • No lift
  • Tile flooring in public areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 490 for adults and MXN 267 for children
  • Covered valet parking fee: MXN 125 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Camino Real Polanco Mexico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1931 out of 2580 reviews
Rating 8 - Good. 395 out of 2580 reviews
Rating 6 - Okay. 153 out of 2580 reviews
Rating 4 - Poor. 49 out of 2580 reviews
Rating 2 - Terrible. 52 out of 2580 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Good location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Oliver, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel the rooms are nice and the property is well maintained, the staff is fantastic and there is a good variety of restaurants onsite. This hotel has a great location close to museums, shopping and city restaurants
Stayed 1 night in Dec 2024

8/10 Good

Alonso

Stayed 1 night in Dec 2024

10/10 Excellent

barbara

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible art and architecture. Legendary hotel. Super helpful staff. Very clean. Great area.
Stayed 1 night in Jan 2025

10/10 Excellent

Mario, Holland

Stayed 14 nights in Dec 2024

10/10 Excellent

NADER

Stayed 2 nights in Dec 2024

10/10 Excellent

Hayward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Nikolaas

Stayed 4 nights in Dec 2024

8/10 Good

Rena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Camino Real is a great experience for grand Mexican architecture, space, grace, friendly service and a good location in Poland’s, near Chapultepec Forest and the famed museums of anthropology and of modern art. The hotel’s dining options and buffet breakfast are varied and great. But pretty swimming pool was so heavily chlorinated and heated that it caused a skin rash. The rooms are large with lovely views - the garden rooms - but the furniture is old and sometimes dysfunctional (drawers that don’t close, Eames recliner that does not recline), and the carpets old and musty. For the high price tag, the Camino overall needs an update, but it’s a comfortable reliable and spacious stay specially for seniors.
Stayed 7 nights in Dec 2024

8/10 Good

Clinton

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great staff at check in, nice facilities but looks dated and stale pond water outside my room attracted mosquitoes
Stayed 1 night in Jan 2025

10/10 Excellent

Ivan, Del Valle

Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Stayed 3 nights in Dec 2024

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service.
Stayed 8 nights in Dec 2024

10/10 Excellent

Oliver, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic, and the staff was polite and willing to assist in any request we had. Amenities at the hotel (restaurants, cafes, shops, gym) are great; and the location is unmatchable, closely located to shopping, tourist attractions, and museums, I will definitively stay there again.
Stayed 14 nights in Dec 2024

8/10 Good

JOSE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Leon

Stayed 3 nights in Dec 2024

10/10 Excellent

Roman

Stayed 5 nights in Dec 2024

10/10 Excellent

Michael

Stayed 5 nights in Dec 2024

10/10 Excellent

Tatyana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Josefina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent from ambiance at the hotel to food in restaurants and service, very happy. :)
Stayed 7 nights in Dec 2024

8/10 Good

Sofía

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I understand that booking a reservation through Expedia and similar sites often results in getting older or less renovated rooms. However, in our case with room 4516, we encountered a couple of issues: the door didn’t close properly and required extra effort, and we also had trouble connecting to the Wi-Fi. Aside from that, our stay was great :)
Stayed 1 night in Dec 2024

10/10 Excellent

Miryan, Saint-Lambert

Stayed 2 nights in Dec 2024

10/10 Excellent

MARGARITA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción
Muy bellos hotel muy buena ubicación y la atención excelente
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay.
Stayed 3 nights in Dec 2024