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City Express by Marriott Ciudad De Mexico Alameda

3.0 star property

Photo gallery for City Express by Marriott Ciudad De Mexico Alameda

View from property
Superior Room, 2 Double Beds
Reception
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Revillagigedo No. 23, Centro, Mexico City, CDMX, 06050
  • Alameda Central
    ‪3 min walk‬
  • Palacio de Bellas Artes
    ‪9 min walk‬
  • Zócalo
    ‪19 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

With a stay at City Express by Marriott Ciudad De Mexico Alameda, you'll be centrally located in Mexico City, steps from Teatro Metropólitan and within a 5-minute walk of Alameda Central. .This hotel is 0.3 mi (0.6 km) from Memory and Tolerance Museum and 0.5 mi (0.9 km) from Palacio de Bellas Artes.

What's nearby

  • Alameda Central - 3 min walk - 0.3 km
  • Palacio de Bellas Artes - 9 min walk - 0.8 km
  • Paseo de la Reforma - 12 min walk - 1.0 km
  • Zócalo - 19 min walk - 1.7 km
  • Angel of Independence Monument - 3 min drive - 3.3 km

Getting around

  • Juarez Station - 3 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Antojitos Mexicanos Dany - ‬2 min walk
  • ‪Bósforo Mezcalería - ‬2 min walk
  • ‪El Rincon Tapatio - ‬1 min walk
  • ‪Fonda Doña Blanca - ‬2 min walk
  • ‪Take a Wok, Centro - ‬2 min walk

About this property

City Express by Marriott Ciudad De Mexico Alameda

Hotel with free breakfast, steps from Teatro Metropólitan
City Express by Marriott Ciudad De Mexico Alameda offers 112 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 112 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary full breakfast is served on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary full breakfast is served on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
City Express by Marriott Ciudad De Mexico Alameda has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

City Express Ciudad Mexico Alameda Hotel
City Express Ciudad Alameda Hotel
City Express Ciudad Mexico Alameda
City Express Ciudad Alameda
City Express Ciudad de Mexico Alameda
City Express by Marriott Ciudad De Mexico Alameda Hotel
City Express by Marriott Ciudad De Mexico Alameda Mexico City

City Express by Marriott Ciudad De Mexico Alameda Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 418 out of 1003 reviews
Rating 8 - Good. 285 out of 1003 reviews
Rating 6 - Okay. 166 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 70 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

HECTOR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shower with see through glass not appropriate when traveling with teenagers.
Stayed 2 nights in Dec 2024

6/10 Okay

Betsy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The sheets had not been cleaned. They had dirt, hair and makeup on them. The bathroom floor was full of dust bunnies. The breakfast was decent and the hotel was in an excellent area but I would not stay there again. Whoever is managing the cleaning staff is not doing his/her job in checking rooms to make sure they are clean.
Stayed 7 nights in Oct 2024

6/10 Okay

Herbert

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I have mixed feelings about this hotel. The gym equipment was broken. The terrace had everything folded up and put away. The breakfast was okay except the coffee was really weak and the “beans” are liquid. There’s no mini fridge in the room. On the other hand, the staff were welcoming and friendly. The location is great for walking to restaurants and shopping and tourist sites.
Stayed 3 nights in Nov 2024

4/10 Poor

Marta, inglewood

Liked: Cleanliness
Disliked: Property conditions & facilities
I like the area but a don't like the property conditions, we didn't have water at morning even for clean my teeth and the keys didn't work for opened the rooms doors every time when i went out i have to asked to help for open it . The staff front doors and the restaurant were so helpful.
Stayed 8 nights in Nov 2024

8/10 Good

Anders

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is good, hotel is average, breakfast is average with the coffee needing most improvement
Stayed 3 nights in Nov 2024

8/10 Good

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Ibtihal, Oujda

Stayed 1 night in Sep 2024

8/10 Good

Maria P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Oralia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience very clean and the people are so nice and i really enjoyed the food here
Stayed 1 night in Sep 2024

8/10 Good

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to city center.
Stayed 4 nights in Sep 2024

2/10 Terrible

Lei

Stayed 3 nights in Jun 2024

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location for tourism.
Stayed 3 nights in Jul 2024

2/10 Terrible

gregorio

Travelled with family
Disliked: Staff & service
Antes de reservar llame para asegurarme que las habitaciones tenían aire acondicionado lo cual la empleada del hotel confirmó , llegue y solo unas de las habitaciones tenían aire acondicionado ovio reclame y men cambiaron de habitación en la cual tampoco servía el aire a si que pase muy mala noche sin poder dormir ya que hacía demasiada calor en la habitación , al otro día volví a reclamar me cambiaron otra vez de habitación al fin servía el aire acondicionado, salí a conocer por el área ya que hay muchas atracciones cerca ya cuando regreso el hotel me dicen que te go que pagar por el estacionamiento lo cual me pareció ridículo ya que me carro estaba estacionado en la carretera no en el estacionamiento del hotel y que por eso yo tuviera que pagar cuando la descripción de su página dice que incluye estacionamiento eso me parece ridículo a si que para ser mi primera vez en la Ciudad de México fue. Muy mala experiencia ..
Stayed 2 nights in Aug 2024

2/10 Terrible

Gisella

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room, terrible food, and unsafe area.
Stayed 1 night in Jul 2024

6/10 Okay

Brenda

Liked: Staff & service
Proximity to attractions is a plus!
Stayed 1 night in Jul 2024

6/10 Okay

Kristian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk can smile and be courteous. There is a noise during night, coming seemingly from the air conditioner units. That was annoying I was needing to sleep. Staff in the cafeteria they were amazing, friendly, courteous and solution problem attitude.
Stayed 2 nights in Jul 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Staff & service
I think there is more variability among hotels of the City Express chain than I was aware. My experience in the past is of a somewhat upscale hotel. The City Express Alameda reminds me of something in mid renovation. Our room seemed freshly decorated but only half way. For instance, there were two bath towels and a mat, but no hand towels or wash cloths. Also, there were no towel racks or drying bars so our towels remained damp the rest of the day. There were small bits of finishing trim missing around the new, and pretty, vinyl flooring. On our first day out the maid service missed flushing the toilet. The staff throughout the hotel were welcoming and friendly. We paid for the breakfast buffet which was edible but limited for the price.
Stayed 3 nights in Jul 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the establishment was exceptionally pleasant and consistently went out of their way to ensure that all of our needs were met. They were extremely accommodating and displayed a genuinely friendly demeanor, which significantly enhanced our overall experience.
Stayed 4 nights in Jul 2024