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Hotel Polanco

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Polanco

Front of property
Lobby
Breakfast area
In-room safe, desk, free WiFi, bed sheets
Staircase

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Edgar Allan Poe 8, Col Polanco, Mexico City, CDMX, 11560
  • Avenida Presidente Masaryk
    3 min walk
  • Paseo de la Reforma
    4 min walk
  • Chapultepec Park
    7 min walk
  • Mexico City (MEX-Mexico City Intl.)
    31 min drive

Room options

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Mexico City

With a stay at Hotel Polanco in Mexico City (Polanco), you'll be a 4-minute walk from Paseo de la Reforma and 7 minutes by foot from Chapultepec Park. .This hotel is 0.5 mi (0.7 km) from Auditorio Nacional and 0.8 mi (1.2 km) from Antara Polanco.

What's nearby

  • Avenida Presidente Masaryk - 3 min walk
  • Chapultepec Park - 7 min walk
  • Auditorio Nacional - 9 min walk
  • Antara Polanco - 15 min walk
  • National Museum of Anthropology - 3 min drive

Getting around

  • Auditorio Station - 14 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Gin Gin - ‬4 min walk
  • ‪Parole Polanco - ‬3 min walk
  • ‪Tacos de la Sombrilla Azul - ‬7 min walk
  • ‪Manaw Thai Kitchen - ‬4 min walk
  • ‪Dante Brasa y Fuego - Polanco - ‬3 min walk

About this property

Hotel Polanco

Hotel with a fitness center, a short walk to Paseo de la Reforma
Hotel Polanco offers 71 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 71 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Things to do

  • Fitness centre

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • Lift

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel
Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel Mexico City

Hotel Polanco Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 179 out of 436 reviews" "
Rating 8 - Good. 138 out of 436 reviews" "
Rating 6 - Okay. 59 out of 436 reviews" "
Rating 4 - Poor. 33 out of 436 reviews" "
Rating 2 - Terrible. 27 out of 436 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nishani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and location is convenient!
Stayed 2 nights in Aug 2024

6/10 Okay

Giannandrea

Business traveller
Disliked: Staff & service, property conditions & facilities
Hotel vecchio e persone poco disponibili
Un poco maleducati e sbrigativi al checkin, hotel vecchio senza alcun servizio, scosiglio
Stayed 3 nights in Jul 2024

10/10 Excellent

CRYOLOGISTICS

Stayed 1 night in Jun 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Olban

Stayed 2 nights in Oct 2023

6/10 Okay

Donald

Business traveller
Disliked: Amenities
Convenient and affordable
Stayed 3 nights in Sep 2023

10/10 Excellent

EZEQUIEL

Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

8/10 Good

robert

Travelled with partner
Disliked: Amenities
Room was very clean, lobby and hallways a little dirty
Stayed 2 nights in Aug 2023

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Jorge

Stayed 1 night in Aug 2023

10/10 Excellent

Ezequiel

Stayed 2 nights in Jul 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and very well located hotel in a very fancy area. Very close to different restaurants and not far from luxury stores. The hotel is very clean, very convenient. Hope to go there again for another stay in Mexico city.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jorge Luis, cuauhtemoc

Stayed 1 night in Jul 2023

8/10 Good

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the front desk don’t like customers coming from expedia; they complained about loosing money. However, the hotel is very clean and well kept. The location is amazing. So, I do recommend this hotel.
Stayed 3 nights in Apr 2023

10/10 Excellent

Ezequiel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

JOSE ANTONIO

Stayed 1 night in Mar 2023

2/10 Terrible

Gunnar

Disliked: Staff & service
When I arrived I was told that my reservation was not there, they made me fill out some paperwork and told me they would make another reservation for me. In the end they accepted that they had my reservation with Expedía, but that they would not use it because they charge them commission.
Stayed 2 nights in Feb 2023

10/10 Excellent

GLORIA, fremont

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Juan

Stayed 3 nights in Nov 2022

2/10 Terrible

Anil

Disliked: Staff & service
Stayed 1 night in Nov 2022

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was surrounded by beautiful mansions, parks, fancy stores and restaurants. It’s a 10 minute walk to the 3 Michelin star Pujol restaurant. Anything you could ask for, was at a walking distance. It was also close to Soumaya museum.

6/10 Okay

Randy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
From desk no friendly

10/10 Excellent

EZEQUIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022