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Krystal Grand Suites Insurgentes

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Grand Suites Insurgentes

Junior Suite, 1 King Bed
Down duvets, in-room safe, individually furnished, desk
Down duvets, in-room safe, individually furnished, desk
Property entrance
Mini-fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020
  • San Jacinto Plaza
    14 min walk
  • Chili's
    1 min walk
  • Miguel Angel de Quevedo Station
    14 min walk
  • Mexico City (MEX-Mexico City Intl.)
    13 min drive

Room options

View all photos for Expedia VIP Suite

Down duvets, in-room safe, individually furnished, desk

Expedia VIP Suite

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Down duvets, in-room safe, individually furnished, desk

Junior Suite, 2 Double Beds

  • 44 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite Single

Executive Suite Single

Executive Suite Single

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Double

Down duvets, in-room safe, individually furnished, desk

Executive Suite Double

  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Down duvets, in-room safe, individually furnished, desk

Master Suite

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Fiesta Inn Insurgentes Sur

Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (1002)
The price is NZ$219
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Fiesta Inn Insurgentes Sur

About the area

Mexico City

In the heart of Mexico City, Krystal Grand Suites Insurgentes is within a 5-minute drive of Centro Coyoacan and Manacar Tower. .This hotel is 2 mi (3.2 km) from Frida Kahlo Museum and 3.3 mi (5.3 km) from Pepsi Center.

What's nearby

  • Centro Coyoacan - 2 min drive
  • Frida Kahlo Museum - 4 min drive
  • Pepsi Center - 7 min drive
  • World Trade Center Mexico City - 7 min drive
  • Estadio Azteca - 10 min drive

Getting around

  • Miguel Angel de Quevedo Station - 14 min walk
  • Mexico City Fortuna Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 13 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Chili's - ‬1 min walk
  • ‪Los Bisquets Bisquets de Obregón - ‬1 min walk
  • ‪Sushi Roll - ‬2 min walk
  • ‪Guadiana - ‬1 min walk

About this property

Krystal Grand Suites Insurgentes

Hotel with a 24-hour fitness center, near Manacar Tower
Krystal Grand Suites Insurgentes offers 150 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 150 individually furnished guestrooms, featuring kitchenettes. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mexico City? This hotel has 70 square feet (7 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Krystal Grand Suites Insurgentes has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a carport
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 265 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (70 square feet)
  • Coworking spaces
  • Meeting rooms - 3

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Lift
  • Lift door width (centimetres): 90
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 80
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 60
  • Hand-held shower head
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 265 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Covered valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Krystal Grand Suites Insurgentes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 726 out of 1108 reviews" "
Rating 8 - Good. 219 out of 1108 reviews" "
Rating 6 - Okay. 87 out of 1108 reviews" "
Rating 4 - Poor. 46 out of 1108 reviews" "
Rating 2 - Terrible. 30 out of 1108 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort
Modern and contemporary!
It was a great stay, some noise coming from the outside, therefore comfortable and clean!
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Didio Fausto

Stayed 1 night in Sep 2024

4/10 Poor

Jorge, Miami

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Maintaining should be their priority
Stayed 3 nights in Sep 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

ANDRES

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is ok, but the a/c did not work properly and the staff was not very keen on solving the issue.
Stayed 3 nights in Jul 2024

10/10 Excellent

Javier, Pleasanton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 2 nights in Aug 2024

8/10 Good

Maribel

Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

4/10 Poor

Blanca, Miami

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
I had a business meeting with a client who parked his car through the hotel valet, and the valet attendant crashed my client’s car, the hotel did not assist nor made itself responsible aa it was outsourced to an third party. Terrible careless experience.
Stayed 4 nights in Aug 2024

8/10 Good

Ana

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Irving need better staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y muy bien ubicado
Stayed 1 night in Jul 2024

10/10 Excellent

diego

Stayed 1 night in Jul 2024

10/10 Excellent

Javier, Pleasanton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

steven paul

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
good hotel, though service slow. had to make requests over and over. need to be patient.
Stayed 1 night in Jul 2024

10/10 Excellent

gabriel

Stayed 1 night in Jun 2024

4/10 Poor

Sara, Chatsworth

Travelled with family
Disliked: Amenities
The hotel is perfectly well located, but in recent years, under the pretext of the pandemic, they provide very limited service, no bathrobes, no slippers, no hand towel the sheets and pillows in very poor condition, no They give it the necessary maintenance.
Stayed 5 nights in Jun 2024

8/10 Good

Carlos Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Montserrat

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Customer service is not OK and they gave me my room untl 7pm, not only me, there was another girl waiting for her room
Stayed 1 night in Jun 2024

6/10 Okay

Ignacio, Cathedral

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For my entire stay room smelled like sewage Very inconvenient Beds are not comfortable
Stayed 4 nights in Jun 2024