Krystal Grand Suites Insurgentes

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Krystal Grand Suites Insurgentes

Junior Suite, 1 King Bed
Down duvets, in-room safe, individually furnished, desk
Down duvets, in-room safe, individually furnished, desk
Property entrance
Mini-fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

Map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020
  • San Jacinto Plaza
    ‪14 min walk‬
  • Diego Rivera and Frida Kahlo House Studio Museum
    ‪18 min walk‬
  • Manacar Tower
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪13 min drive‬

Room options

Expedia VIP Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds

Executive Suite Single

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 3
  • 1 King Bed

Executive Suite Double

9.4 out of 10
Exceptional
(48 reviews)
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Mexico City

In the heart of Mexico City, Krystal Grand Suites Insurgentes is within a 5-minute drive of Centro Coyoacan and Manacar Tower. .This hotel is 2 mi (3.2 km) from Frida Kahlo Museum and 3.3 mi (5.3 km) from Pepsi Center.

What's nearby

  • Centro Coyoacan - 2 min drive
  • Frida Kahlo Museum - 4 min drive
  • Pepsi Center - 7 min drive
  • World Trade Center Mexico City - 7 min drive
  • Estadio Azteca - 10 min drive

Getting around

  • Miguel Angel de Quevedo Station - 14 min walk
  • Mexico City Fortuna Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 13 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Chili's - ‬1 min walk
  • ‪Los Bisquets Bisquets de Obregón - ‬1 min walk
  • ‪Sushi Roll - ‬2 min walk
  • ‪Guadiana - ‬1 min walk

About this property

Krystal Grand Suites Insurgentes

Hotel with a 24-hour fitness center, near Manacar Tower
Krystal Grand Suites Insurgentes offers 150 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 150 individually furnished guestrooms, featuring kitchenettes. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mexico City? This hotel has 70 square feet (7 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Krystal Grand Suites Insurgentes has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a carport
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 265 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (70 square feet)
  • Coworking spaces
  • Meeting rooms - 3

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Lift
  • Lift door width (centimetres): 90
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 80
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 60
  • Hand-held shower head
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 265 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Covered valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Krystal Grand Suites Insurgentes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 725 out of 1111 reviews" "
Rating 8 - Good. 221 out of 1111 reviews" "
Rating 6 - Okay. 89 out of 1111 reviews" "
Rating 4 - Poor. 47 out of 1111 reviews" "
Rating 2 - Terrible. 29 out of 1111 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victor Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Sep 2024

10/10 Excellent

Krzysztof, New Britain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with helping personel, conveniently located in this nice neighborhood. We will stay again when return to Ciudad de México!
Stayed 1 night in Oct 2024

6/10 Okay

Yefiny

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
It was ok
Stayed 2 nights in Sep 2024

10/10 Excellent

Elsa

Stayed 3 nights in Sep 2024

8/10 Good

Eleri

Business traveller
Liked: Cleanliness, staff & service, room comfort
Needs maintenance
It was ok. But they need to remodel. The floors were cracked and the shower needs maintenance too. The entire room needs maintenance overall.
Stayed 2 nights in Sep 2024

10/10 Excellent

diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Very centrally located
Stayed 1 night in Sep 2024

6/10 Okay

Anthony

Travelled with partner
Disliked: Property conditions & facilities
Room was very unmaintained. Floor coming off wood pieces as we walked. Walls a bit dirty and mold inside fridge.
Stayed 2 nights in Sep 2024

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service
Pillows were very empty of filling/poor quality with no alternative available. Purified water in the reception was almost always empty.
Stayed 5 nights in Sep 2024

6/10 Okay

Lourdes

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Krystal Grand Suites provided an awesome suite with an amazing view of the city. The green area around the hotel made for great walking. Plenty of shopping & transportation in the area made it the perfect stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pablo

Stayed 3 nights in Jun 2024

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

6/10 Okay

Jorge, Miami

Great location, however they really need to up their staff knowledge and service capabilities. Not very lean. You always have to call their front desk for some help
Stayed 1 night in Jun 2024

10/10 Excellent

Monica

Stayed 8 nights in Sep 2024

10/10 Excellent

Pedro

Stayed 1 night in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort
Modern and contemporary!
It was a great stay, some noise coming from the outside, therefore comfortable and clean!
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Didio Fausto

Stayed 1 night in Sep 2024

4/10 Poor

Jorge, Miami

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Maintaining should be their priority
Stayed 3 nights in Sep 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

ANDRES

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is ok, but the a/c did not work properly and the staff was not very keen on solving the issue.
Stayed 3 nights in Jul 2024

10/10 Excellent

Javier, Pleasanton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024