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Residence L´ Heritage Royal Colonial by BlueBay

3.0 star property

Photo gallery for Residence L´ Heritage Royal Colonial by BlueBay

Hallway
Porch
Suite, 2 Bedrooms | In-room dining
Microwave, cookware/dishes/utensils
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Outdoor space
  • Kitchen

Explore the area

Map
Alfredo de Musset No. 38, Col. Polanco, Mexico City, CDMX, 11560
  • Avenida Presidente Masaryk
    ‪1 min walk‬
  • Paseo de la Reforma
    ‪10 min walk‬
  • Chapultepec Park
    ‪12 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬

Room options

View all photos for Main Suite

Main Suite

Main Suite

  • 49 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 31 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

Located in Mexico City (Polanco), Residence L´ Heritage Royal Colonial by BlueBay is a 4-minute walk from San Agustin Church and 13 minutes by foot from Antara Polanco. .This aparthotel is 0.7 mi (1.2 km) from Auditorio Nacional and 1 mi (1.5 km) from Parque Zoologico de Chapultepec.
View more Aparthotels in Mexico CityOpens in a new window

What's nearby

  • Antara Polanco - 13 min walk
  • Auditorio Nacional - 14 min walk
  • Parque Zoologico de Chapultepec - 17 min walk
  • Soumaya Museum - 3 min drive
  • National Museum of Anthropology - 3 min drive

Getting around

  • Polanco Station - 7 min walk
  • Mexico City Buenavista Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪La Casa del Pastor - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cambalache Polanco - ‬3 min walk
  • ‪Matisse - ‬3 min walk
  • ‪Niddo café - ‬4 min walk

About this property

Residence L´ Heritage Royal Colonial by BlueBay

Colonial Mexico City aparthotel in Polanco with free breakfast
Residence L´ Heritage Royal Colonial by BlueBay offers 36 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star aparthotel have kitchens with microwaves and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.
Make yourself at home in one of the 36 guestrooms, featuring kitchens. Complimentary wireless internet access keeps you connected, and 32-inch flat-screen televisions are provided for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace.
Grab a bite from the snack bar/deli serving guests of Residence L´ Heritage Royal Colonial by BlueBay. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limited on-site parking

Family friendly

  • Children stay for free (see details)

Kitchen

  • Microwave
  • Cookware/dishes/utensils

Dining

  • Free full breakfast available daily 7:00 AM–11:00 AM
  • Snack bar/deli

Bathrooms

  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Outdoor areas

  • Rooftop terrace
  • Terrace

Work spaces

  • Desk

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Free bottled water
  • Free local calls
  • 24-hour front desk

Location highlights

  • Near a metro station

Things to do

  • 24-hour fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 36 rooms
  • 4 floors
  • 1 building
  • Built in 2010
  • Colonial architecture

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

Property is also known as

Suites Royal Colonial Residence L' Heritage Aparthotel
Royal Colonial Aparthotel
Royal Colonial Aparthotel Mexico City
Royal Colonial Mexico City
Suites Royal Colonial Aparthotel Mexico City
Suites Royal Colonial Aparthotel
Suites Royal Colonial Mexico City
Suites Royal Colonial Residence L' Heritage Mexico City
Suites Royal Colonial Residence L' Heritage
Residence L´ Heritage Royal Colonial BlueBay Aparthotel
Residence L´ Heritage Royal Colonial BlueBay Mexico City
Residence L´ Heritage Royal Colonial BlueBay
Suites Royal Colonial
Suites Royal Colonial by Residence L' Heritage
Suites Royal Colonial by Resi
Residence L´ Heritage Royal Colonial by BlueBay Aparthotel
Residence L´ Heritage Royal Colonial by BlueBay Mexico City

Residence L´ Heritage Royal Colonial by BlueBay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 70 out of 152 reviews
Rating 8 - Good. 29 out of 152 reviews
Rating 6 - Okay. 24 out of 152 reviews
Rating 4 - Poor. 18 out of 152 reviews
Rating 2 - Terrible. 11 out of 152 reviews

7.8/10

Cleanliness

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Manuel

Disliked: Amenities
The hotel is in a great location, sadly the amenities in the room were not as good as I would except. Basic things like towels or hand soap were missing. If they. Luis had morose on the basics it would be a sold option.
Stayed 2 nights in Nov 2024

8/10 Good

Cordelia

Liked: Amenities, property conditions & facilities
This place is very unique. The room is huge and comfortable for the most part. The living room furniture however needs an upgrade.
Stayed 2 nights in Oct 2024

6/10 Okay

Surinder

Travelled with group
Liked: Cleanliness
Breakfast was great. And although it's an older property, it's well kept. My room card was hit and miss. Had to get help getting into my room at least 3 times over a 4 day stay. That was annoying.
Stayed 3 nights in Oct 2024

6/10 Okay

mario

Travelled with family
Disliked: Cleanliness, amenities
The hotel has great location, however there is no AC, our room didnt had towels when we checked in and there was no hot water during 2 days. There is practically no staff, just a security guy at night and you can hear what is happening in almost all the rooms because the building is old and everyone keep the windows open.

6/10 Okay

Gerardo

Travelled with family
Liked: Cleanliness
Even though after our fifth day at the property we advised water was not hot enough after 7:00 pm, nothing happened until 2 days later when they finally called a technician to check the boiler. As a result, the boiler was down during the last two days of our stay (9 nights) while repairs were going on at the boiler. Further, after complaining to the Manager over the phone (she never showed up), she said that she was terribly sorry but as as the stay was prepaid, she could not do any reimbursement!!! I'm a frequent traveller for some decades already. If the above is not the most preposterous excuse I ever received, it for sure on my top 3. Very bad deal booking on Expedia and paying in advance. I'm very disappointed with Expedia and the hotel customer service.
Stayed 9 nights in Oct 2024

6/10 Okay

Julio Cesar Crisanto

Business traveller
Disliked: Property conditions & facilities
It's too old, it needs work.
Stayed 2 nights in Oct 2024

6/10 Okay

Ernesto

Business traveller
Stayed 1 night in Oct 2024

10/10 Excellent

timothy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly and super helpful. The room was spacious as well.
Stayed 7 nights in Sep 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, room comfort
Awesome! Only with the disadvantage that there was no toilet paper at all in my room.
Stayed 1 night in Sep 2024

10/10 Excellent

jose

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent location, one block from very good restaurants and very close to museums.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2024

2/10 Terrible

Landon

Travelled with family
Disliked: Cleanliness, room comfort
No response - no answer...
Didnt get to stay there. We arrived during their advertised check in hours but the place was locked and they would answer the door or the phone
Stayed 1 night in Aug 2024

8/10 Good

Gersy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

10/10 Excellent

albert

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great for people who like antiquity. Beautiful stained glass windows were the highlight of the building.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eduardo

Stayed 3 nights in Jul 2024

10/10 Excellent

José

Travelled with partner
Liked: Amenities, property conditions & facilities
Everything was great. Cuatomer service was really good. The room was just a little bit dusty.
Stayed 3 nights in Jun 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, property conditions & facilities
Excelente hotel
Stayed 1 night in Jun 2024

10/10 Excellent

LEONARDO

Liked: Cleanliness, property conditions & facilities
Better than i expected
Stayed 1 night in Jun 2024

8/10 Good

Javier, Nairobi

Stayed 2 nights in Jun 2024

8/10 Good

Miguel Angel

Liked: Cleanliness, property conditions & facilities
Buena ubicacion
Stayed 1 night in Nov 2024

10/10 Excellent

Oscar Guadalupe

Business traveller
Liked: Cleanliness, room comfort
Buen servicio y ubicación
Excelente lugar y ubicación no es fácil encontrar el lugar ya que no hay ningún logo o letrero pero una vez encontrado todo fluye de la mejor manera
Stayed 1 night in Nov 2024

6/10 Okay

Jaime

Business traveller
Disliked: Cleanliness
los baños estan bastante sucios, lo demás aceptable
Stayed 1 night in Nov 2024

8/10 Good

Angel

Liked: Cleanliness, property conditions & facilities
Muy bien todo, solo que el estacionamiento que tiene es para autos muy chicos
Stayed 3 nights in Nov 2024

10/10 Excellent

Mario Alberto

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Jorge Lopez

Business traveller
No tenían mi reserva
No tenían mi reservación y/o el personal no sabía operar el software de reservaciones
Stayed 1 night in Aug 2024