Sevilla Palace Hotel

4.0 star property

Photo gallery for Sevilla Palace Hotel

Indoor pool, outdoor pool
Restaurant
Exterior
Rooftop terrace
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Mexico City
  • Place, Paseo de la Reforma
    ‪1 min walk‬
  • Place, Senate of the Republic
    ‪2 min walk‬
  • Place, Monument to the Revolution
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(95 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(104 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Panoramic Suite, 2 Queen Beds, City View, Tower

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Suite, 2 Queen Beds, City View, Tower

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Loft

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Executive Loft

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Mexico City

With a stay at Sevilla Palace Hotel, you'll be centrally located in Mexico City, steps from Paseo de la Reforma and Senate of the Republic. .This hotel is 0.5 mi (0.9 km) from National Museum of the Revolution and 0.9 mi (1.5 km) from Angel of Independence Monument.

What's nearby

  • Paseo de la Reforma - 1 min walk - 0.0 km
  • Senate of the Republic - 2 min walk - 0.2 km
  • Monument to the Revolution - 5 min walk - 0.5 km
  • Angel of Independence Monument - 19 min walk - 1.6 km
  • Palacio de Bellas Artes - 3 min drive - 1.5 km

Getting around

  • Mexico City Buenavista Station - 3 min drive
  • Juarez Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪Los Naranjos - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪Restaurante Cuchilleros - ‬3 min walk
  • ‪El Diez - ‬1 min walk

About this property

Sevilla Palace Hotel

Hotel with 2 restaurants, steps from Paseo de la Reforma
Sevilla Palace Hotel offers 413 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club.
Make yourself at home in one of the 413 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Mexico City? This hotel has 11 square feet (1 square meters) of space consisting of a conference center and 6 meeting rooms. Free valet parking is available onsite.
Sevilla Palace Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (11 square foot of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8:00 AM to 10:00 AM
Free in-room WiFi has a 2-device limit

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City

Sevilla Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2071 out of 3131 reviews
Rating 8 - Good. 619 out of 3131 reviews
Rating 6 - Okay. 243 out of 3131 reviews
Rating 4 - Poor. 93 out of 3131 reviews
Rating 2 - Terrible. 105 out of 3131 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay. We started with uber rides then noticed that the metro bus stop is in front of hotel, which makes it completely easier and cheaper. Of course, there is walking involved but it at least takes you to the main zones/areas you want to be as a tourist. Hotel was clean and quiet. No issues here for us.
Stayed 4 nights in Oct 2025

10/10 Excellent

julian

Stayed 2 nights in Nov 2025

6/10 Okay

stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice. It was cold.
Stayed 4 nights in Oct 2025

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice accomodating staff. We were there for local events and everything was within walking distance or there was easy transportation to find taxis, bike rentals, double deck public buses, and even the hotel provided a private taxi back to the airport we paid for it of course but they made it easy.
Stayed 3 nights in Oct 2025

10/10 Excellent

Clifton

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, staff was excellent. Food at the in-house restaurant was also fantastic.
Stayed 6 nights in Oct 2025

10/10 Excellent

julian

Stayed 3 nights in Nov 2025

8/10 Good

Carmen, Elk Grove

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
El sistema de aire acondicionado no funciona apropiadamente. Problemas con la pantalla - además de ser miniatura. El personal excelente, desde camareras, botones y recepción.
Stayed 3 nights in Oct 2025

10/10 Excellent

Charles Keith, La Paz

Stayed 7 nights in Oct 2025

8/10 Good

Johnnatan Botero

Travelled with partner
Liked: Cleanliness, staff & service, amenities
In general the hotel is really good, it's near to most of the iconic places in CDMX, zocalo, bellas artes, and chapultepec. Highly recommended. The staff is very friendly. I'd suggest a better maintenance to the shower. Water was leaking under the glass door. A small renovation would be great. A special thanks to Rosario, great service.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Wasn’t my first time there and there’s a reason I keep going back. The location, the hotel and the staff are perfect.
Stayed 4 nights in Oct 2025

8/10 Good

Nery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general es muy buen hotel con buena ubicación sobre reforma el bufet está muy rico y el servicio es excelente todos muy amables.
Stayed 1 night in Nov 2025

10/10 Excellent

Hilda Guadalupe Rodríguez

Stayed 3 nights in Nov 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there for Dia de Muertos, and this was right on the parade route, so location was excellent for that. The hotel was otherwise located in a very safe location, and it was easy to get everywhere. The area immediately surrounding the hotel on Paseo de la Reforma was quite "Americanized", with a Carl's Jr. and Panda Express right beside. However, behind the hotel there were some gems for local restaurants, and the proximity to other awesome neighborhoods was a highlight. Paseo de Reforma was a very beautiful street to walk down. The hotel is also close to several EcoBici bike rental stations, which is an excellent way to get around. The location was not as busy as the Center/Zocalo and not quite as hip as Condesa/Roma Norte. The service at the hotel was good, the rooms were clean and spacious and the shower/hot water worked. Echoing previous comments, the floors were noticeably unlevel but it was easy to ignore. There is a nice pool area on the rooftop, though smaller than what you see in the pictures. The gym was ~4/10 but if you are there for that, you're in the wrong place. Overall, the hotel served our needs and was the right price. I would recommend it.
Stayed 4 nights in Oct 2025

10/10 Excellent

karla

Travelled with family
The worst service in the restaurant I have ever had
Stayed 4 nights in Oct 2025

10/10 Excellent

Julio

Stayed 6 nights in Oct 2025

10/10 Excellent

William, Calgary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved the location and the common spaces in the hotel. It can get very busy outside and it is nice to retreat to the hotel for some calm before going back out to the busy.

10/10 Excellent

William, Calgary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was efficient and kind. Love the style of the hotel. Great location for parade.

10/10 Excellent

William, Calgary

Stayed 2 nights in Oct 2025

10/10 Excellent

William, Calgary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Right in the middle of the best of CDMX. Great common space on the rooftop with small pool to escape the busy city. Easy to catch an UBER or walk.

10/10 Excellent

William, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and well staffed. Love the 90’s style decor.
Stayed 7 nights in Oct 2025

10/10 Excellent

William, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
It is rare to have such a friendly staffed hotel in CDMX. Lots of staff and all try to be helpful. Location is #1 in the city. Easy to catch a ride, but also very walkable.

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely staff, excellent location right on Day of the Dead parade route, walking distance (35 mins) to Zócalo. Liked rooftop heated pool and hot tub a lot! Room was fine. Clean. Can’t control room by temperature but we used the fan.
Stayed 2 nights in Nov 2025

8/10 Good

Alan

Stayed 4 nights in Oct 2025

10/10 Excellent

Maribel

Stayed 4 nights in Oct 2025

10/10 Excellent

William, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how well kept the hotel is.
Stayed 4 nights in Oct 2025